I am a supporter of Cote. It normally delivers exactly what it says on the label. Not today though. Lunch @ 1320 x 2. My simple Caesar was not even simple. The lettuce was not baby gem, no cheese, no... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Visited the Henley branch and was very disappointed. I ordered Plaice Frites, Panko crusted fish fillets, crushed petit pois & housemade tartare sauce with free-flow frites Sounded good but fillets... Ver más
La empresa ha respondido
Cote Wokingham was exceptional as always. Serena and team always on top of everything and the food, wine and service were excellent. We loved the new menu! Will return soon!
Good food, poor service! Had good meal but trying to order dessert very poor service and that was from lady on front desk! Some staff wandering around or some on their phones, when finally got atten... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
French-inspired dining. Join us in one of our restaurants across the UK or enjoy luxury delivered, with Côte at Home.
Información de contacto
Reino Unido
- cote-restaurants.co.uk
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 97% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
The end of this chain...
I was treated to a meal and was looking forward to it. I have been a loyal Cote client for over a decade. I was shocked that the level of service was nonexistent. The server served the plate hanging half on the table and half on the edge. A big no-no, as I almost tipped the plate over. The hamburger was verging on undercooked. Never offered any condiments, took ages to clear the table, and we juggled with the space. I asked for a green side salad, and they said no green salad. For dessert, I ordered "tarte au citron", but it came caramelised on the top, and I thought it was crème brûlée with a caramelised topping. I asked for a spoon, and I was handed it without a serviette - slack. After talking to the server, it was explained that he also did not like what they do with it! It was all amateurish - something I saw many decades ago in Eastern Europe, but today London is below the level, and Eastern Europe is way better !! I would not recommend this chain anymore. High prices and poor service level.

Respuesta de Cote
Lovely food and exceptional service
Lovely food and exceptional service. Thank you!

Respuesta de Cote
My friend and I went to Cote in Windsor…
My friend and I went to Cote in Windsor yesterday 10th Jan 2026
They had an offer on for £15 for 2 courses
They said on arrival that this offer was not available at weekends, and if we had looked (3 stage process) at the T's&C's we would have known this.
This company is a complete rip off and I advise anyone thinking of going there NOT to!
WE DIDN'T HAVE YOUR APP THEREFORE COULD NOT SEE THE T'S &C'S that you say were 'tucked' away so as to be misleading.

Respuesta de Cote
Experienced the Cote Happiest Menu…
Experienced the Cote Happiest Menu tonight for a bargain £15. It was fabulous! The tried and tested French Onion soup did not disappoint, but the sea bream with Mediterranean vegetables was sublime. Well done Adam, tonight’s chef at the West Bridgford branch on a delicious crispy skin and moist succulent flesh.

Respuesta de Cote
Great venue in Chiswick
Great venue in Chiswick, good food and excellent service. Fully recommend.

Respuesta de Cote
Having been a regular user of Cote for many years I will never go again!
Having been a regular user of Cote for many years I was shocked when I went last for a special occasion to find so many changes. The food choice is poor and the quality was dreadful. We would have chosen the one safe vegetarian dish that was off the menu because it hasn’t been delivered! Delivered from where! A central kitchen? Reluctantly opted for Bream that came so quickly it must have been pre cooked. It was lukewarm, hard and dry and no Salsa Vierge just raw tomatoes! When we complained we were given the option to change it. I had salmon that clearly was not pan fried! The skin was limp, the sauce had a skin on it ( kept under a lamp? ) opted for chips rather than the poor potato experience with the bream which wee even worse! Deep fried in horrid oil. I ate very little. My daughter opted for the onion soup which was always a reliable, hearty dish. This was a bowl of liquid with little onion and dry bread which was not eaten! Complimentary bread was clearly frozen and awful. I could go on! Having researched this when I got home I find that Cote has been taken over which is now evident! The Cote brand should not be used! It’s deceiving ! We had the most disappointing experience and will , very sadly, not be using Cote again. The saving grace was that we were not charged by the lady in lead who was clearly embarrassed. I feel sorry for the staff who will also have been part of this transfer.

Respuesta de Cote
New Year’s Eve dinner for 5
We booked back
In November for the £55 New Year’s Eve menu quoting 4 courses and a glass of
Fizz and Eve paid the £20
Pp holding deposit . Imagine you arrive ny eve and you have barely sat down and told “ no soup left, no half chicken , no crème caramel !”
The manager was super helpful but I’m
Terms of
Service recovery - nothing was
Offered or done
No discount / no extra champagne
Full bill of sale£380
Presented at the end -
Really really disappointed . It was only the lovely staff that stopped us walking out !
But In terms of product / quality / price - very poor indeed

Respuesta de Cote
Terriible breakfast at Chiswick branch
Visited Chiswick branch of Cote Brasserie for breakfast on New Year's Day Jan '26 as a family treat. Slow service. Understaffed. Cold restaurant. Luke warm cooked breakfast. Solid poached eggs. Very disappointing. Grim.

Respuesta de Cote
Really disappointed with our dining…
Really disappointed with our dining experience at Cote Blackheath yesterday (New Year's Day 1st January 2026). We have been regular customers at this venue several times a year, for many years, but noticed a serious dip in food and service standards yesterday. No meet and greet on arrival, had to wait 10 minutes before we were noticed & shown to our table. Toilet floor was wet & unclean; long delays between our orders for various courses (so food served was cold & unappetising); popular items on menus (food & wine) had been changed to substandard equivalent items. What on earth has happened since we last visited? Guests at nearby tables commented and made the same criticisms. Please rectify - Cote Blackheath has previously held such a high reputation for excellence; so sad that this deterioration in quality of food & service will inevitably affect your restaurant reviews and attendance. SENT IN ALL GOOD FAITH AND WITHOUT PREJUDICE.

Respuesta de Cote
Walked out....again!!
Prior to this visit we last visited with elderly parents 2 years ago and ended up walking out as half the menu wasn't available and the staff looked disinterested and nobody even asked why we were leaving. Against my better judgement we booked again for new years day 2026 to celebrate my Mums 90th birthday. We waited some time to be seated and the few staff looked tired and fed up. Having sat down, the waitress came to the table and her first words were to tell us what wasn't available. It may have been quicker to tell us what they had! While my family looked at the menu I popped to the loo. Filthy toilets from new years eve presumably and not a single piece of toilet paper anywhere. I returned to the table and as expected there was nothing anyone wanted. So I walked 3 doors along the road, booked a table at Damson and Wilde, returned to collect my family and my elderly Mum and Dad and we left Cote yet again. As with last time, nobody even acknowledged we were leaving let alone asking us why! The upshot is we had a terrific meal at D&W, full menu, spotlessly clean loo's and I will never return to Cote again. It staggers me that with hospitality in the doldrums and with so much competition that restaurants are content with customers just walking away. Not good...

Respuesta de Cote
New Years Eve at Cote Chiswick
I’ve spent New Years Eve at Cote in Chiswick for the last 10 years. Last night we were met with long delays seemingly resulting from a lack of adequate staffing. Around us people were leaving the restaurant mid meal whilst others were complaining about long waits. One party had their desert wrapped up in cling film to take with them. All had to pay a high set price for standard Cote fair. We waited 25 minutes just for a glass of water before our orders were taken. Main courses eventually appeared but had patently sat in some kind of warming tray for sometime before being served making them dried out. The pre meal nibbles of olives and madeleines , all part of Cotes special menu, came up on the same tray as our starters and we didn’t get a wine list until starters had been served and eaten.
I should say that our waitress was exceptionally good and professional in the way she dealt with all the problems that faced her. She was unflappable but faced several customers refusing to pay Service Charge for problems that were not hers. As people were leaving the restaurant there were insufficient staff to clear tables leaving us surrounded by tables full of dirty plates and cutlery which certainly detracted from the festive atmosphere and didn’t allow the restaurant to accommodate new customers.
So disappointed after previous years and as a regular user of this chain I must consider my ongoing loyalty to them

Respuesta de Cote
Cote robbery
Onion soup 95% thick onion 5% liquid soup awful.
Crab pate with a little white bread un taosted awful.
Prawn starter swimming in 70% tastless water.
Bill for 4 approx £450 .
Extremely over priced and ridiculously poor quality and content of food ,avoid.

Respuesta de Cote
Worst Christmas Dinner EVER!
Normally Côte is fine -good for breakfast. However - went to Cote Bournemouth for Christmas Day dinner (which was almost £90). Whilst the service was good/friendly the food was atrocious / worst Christmas dinner it has ever been my misfortune to consume. Starter was some kind of goat’s cheese and beetroot - presentation looked like baby food or something a dog would regurgitate. Tasted just as bad, so only had a couple of mouthfulls. Main course was turkey ballotines - which arrived lukewarm, so cold by the time I finished. Potato rostis were burnt. Christmas pudding served cold (so incredibly dense/dry) accompanied by some type of shavings, which did nothing to add much needed moisture. Mincepie and cappuccino at the end were the only things I actually enjoyed - couldn’t wait to leave to be honest.

Respuesta de Cote
Christmas day at Cote Chichester
On Christmas day this year I visited Cote Chichester where the serving staff were attentive, polite and pleasant; within a few minutes of being shown to our table and making ourselves comfortable we were offered our complimentary glass of fizz. However, when I visit a restaurant I'm usually offered water and a viewing of the wine list but neither of these were proffered despite my noticing that other tables had bottles of water and glasses of wine. Yes, I could have asked but my two guests decided to settle for the complimentary fizz whereas they usually enjoy wine with their meal.
This leads me to my Christmas day order of Roast Turkey Ballotine, which is stuffing with turkey wrapped around, but as it transpired the serving was about six thin slices containing a ratio of approximately four stuffing to one turkey. This was accompanied by a few vegetables and a pig in blanket. Along with the starters, which my guests agreed were tasty albeit scrimpy, cost £106 per head and while this is about the rate for the Christmas day restaurant meal I feel the quality and quantity did not meet expectation. My suggestion is that the Cote Chichester management and chefs visit Brasserie Blanc Chichester on Christmas day to learn how to do the job properly

Respuesta de Cote
1 hour 10 mins for food !
Good food choices but drinks very expensive
Had to wait over 1 hour 10 mins for food - restaurant was only half full - don’t think having a Xmas menu works as kitchen clearly couldn’t cope ?
But surprised they now allow dogs ( not just guide dogs) in. Son has dog allergy so made him feel uncomfortable as 2 dogs near us !!

Respuesta de Cote
Can't rate it any lower !
Can't rate it any lower !! Absolutely shocking - checked in early for a special meal.with grandchildren. Main meal for one of the children not even made - had to request it x4 times before anything was served! Never recommend it to anyone. - Woking is definitely NOT king!

Respuesta de Cote
So disappointed with the new menu
I have loved Cote loyally for over a decade. Always delicious food, top quality ingredients and so well cooked. So disappointed with the new menu. Really hope management realise what they’ve done and return back to the classic French delicious food.

Respuesta de Cote
Who destroyed Cote restaurants?
We have been loyal customers of Cote in Sloane Square, Chiswick and Turnham Green for 10 years. However, or experience in Sloane Square on Friday 19th means the company has lost our loyalty and our business.
Normally full on a Friday at 21.00, restaurant was half empty.
We become painfully aware of new ownership.
The menu was a shock, removing all our familiar and reliable meals.
The waiting staff did not understand English and failed to record an order for burgers. 20 minutes later we were told the kitchen had no more burgers.
My main course has arrived and was finished. Nothing had arrived for my dinner guest. A starter was offered after 20 minutes.
We heard two other guests complaining to the manager.
Our bill was cancelled and we left the Sloane Square restaurant.
I understand the new owners run fast food operations like TacoBell. What a mistake to run Cote along similar ideology.
We will not be repeating the experience.

Respuesta de Cote
Poor show
Have been attending Cote in Winchester for many years but yesterday the service was shocking.
Surly rude waitress, another who asked if we wanted cranberry sauce three times but never brought it and the waiter that missed one person paying for the bill (we split between 9 of us) and charged another for two. I get that it's a busy period, but it's not hard to be nice and serve professionally. I wont be back despite the food being delicious.

Respuesta de Cote
Two stars, one for being open and one for staff
Two stars. One for being open and one for the staff.
Have never been to a Côte before. Visited the Blackheath branch.
Ordered Steak and frites. The steak was smaller than my hand and the frites were clearly frozen chips (Iceland possibly?) My friend had a Pork Belly which she says was acceptable. One bottle of wine, no dessert or starters, presented with a bill for £100.
The staff were friendly and helpful but the food was amerturish and massively over priced for what it was
Paid and left, not to return.

Respuesta de Cote
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.







