Cozy Crew Club Opiniones 

261
•
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I previously purchased the hospital bag organiser wallets and the teddy bear muslin blanket and they are both amazing quality and the blanket is so cute as I also got it personalised! Recently I wa... Ver más

Valorada con 5 estrellas sobre 5

Honestly can't describe how amazing Cozy Crew Club are! After being let down by another company we contacted Cozy Crew to see if they could possibly sort us out with 2 t-shirts. Emma responsed super q... Ver más

Valorada con 5 estrellas sobre 5

I recently ordered several items from Cozy Crew. The service from making the order to delivery was excellent. I was so pleased with the clothes, embroidered blankets and teddy bag and teddy sunhat. T... Ver más

Valorada con 5 estrellas sobre 5

I ordered one of the gift boxes for my own baby (because why not 🤣) and I’m honestly so pleased with it! I realised pretty much straight after ordering that I’d ordered the wrong size, so I em... Ver más

Información sobre la empresa

  1. Tienda de ropa para bebés
  2. también en la categoría
  3. Tienda para bebés

Escrito por la empresa

We’re a crew who believes in the power of getting COZY. We create the softest, warmest products that inspire moments of comfort and connection. From our best selling Baby Rompers to Personalised Bear Blankets we are never short on quality or designs.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

261 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 100% de las opiniones negativas

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4,7

Todas las opiniones

(261)

47 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Just placed my 3rd order for my…

Just placed my 3rd order for my daughter, beautiful clothing great quality at attractive prices especially when you get discount rewards. Speedy delivery really brilliant cannot fault anything.

11 de mayo de 2024
Opinión espontánea
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Respuesta de Cozy Crew Club

Thank you for your continued support and for placing your third order with us! We're thrilled to hear you love the quality and prices of our clothing, as well as our speedy delivery. Your satisfaction is our top priority, and we’re glad to know you’re enjoying the discount rewards too. We look forward to serving you again soon!

Valorada con 5 estrellas sobre 5

Great service and fabulous products

Great service and fabulous products

7 de mayo de 2024
Opinión espontánea
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Respuesta de Cozy Crew Club

Thank you for your kind words! We're delighted to hear that you're pleased with our service and products. Your satisfaction is our top priority, and we look forward to serving you again soon!

Valorada con 5 estrellas sobre 5

Delivery very quick

Delivery very quick, I bought the little suit for my granddaughter to be , it is lovely

23 de abril de 2024
Opinión espontánea
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Respuesta de Cozy Crew Club

Thank you for your review! We're delighted to hear that you loved the little suit for your soon-to-be granddaughter and that our delivery was quick. We hope she looks adorable in it!

Valorada con 2 estrellas sobre 5

Name on blanket completely bent not…

Name on blanket completely bent not straight at all cannot even get refund as is personalised

11 de abril de 2024
Opinión espontánea
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Respuesta de Cozy Crew Club

We understand your frustration with the personalization not meeting your expectations. Our personalized products are specially crafted to your specifications, and we strive to ensure accuracy in every detail.We did reach out to you via email previously to address the problem, but unfortunately, we didn't receive a response. We're here to assist you in any way possible to resolve this situation to your satisfaction, please kindly send us an email back.

Valorada con 5 estrellas sobre 5

Great brand area

Great brand area, it made a nice gift for my neice!

20 de abril de 2024
Opinión espontánea
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Respuesta de Cozy Crew Club

Thank you for your kind review! We're thrilled to hear that our product made a nice gift for your niece. We appreciate your support and hope to serve you again soon!

Valorada con 5 estrellas sobre 5

Great service and amazing quality

Great service and amazing quality! Can’t wait to buy more xx

30 de marzo de 2024
Opinión espontánea
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Respuesta de Cozy Crew Club

Thank you for your wonderful review! We're excited to hear that you’re happy with our service and quality. We look forward to helping you find more amazing items soon! xx

Valorada con 4 estrellas sobre 5

Teddy bag

Bear backpack was cute

23 de marzo de 2024
Opinión espontánea
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Respuesta de Cozy Crew Club

We're sincerely sorry to hear about your disappointing experience with the personalized backpack you ordered. Your feedback is invaluable to us, and we take it very seriously. We understand the importance of accurately representing our products, and we apologize if the item you received did not meet your expectations.

We have just sent you a direct message to resolve this matter promptly. Please rest assured that we are committed to ensuring your complete satisfaction, and we'll do everything we can to make things right for you.

Thank you for bringing this to our attention, and we appreciate your patience and understanding as we work to address your concerns.

Valorada con 4 estrellas sobre 5

I ordered the bear rucksack and paid…

I ordered the bear rucksack and paid the extra to have it personalised, the rucksack is lovely, great size for my little girls things but was very disappointed with the stitching of the name you can hardly notice it, unlike the preview it showed online when ordering!!

21 de marzo de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing!

Placed my first order with The Cozy Crew Club last week. I ordered 3 rompers and a pair of socks.
They were shipped super quickly and arrived very neatly packaged.
The quality of each item is beyond luxurious, the material is so soft yet thick and each romper is so beautifully made.
Definitely worth the very fair price point, we’ll get all the use we can out of each piece before having to size up.
Thank you to Mandy and her amazing team at Cozy!

25 de febrero de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

It’s been over weeks since I placed my…

It’s been over weeks since I placed my order. The seller has not even shipped my items. Won’t be buying from this store again.

29 de enero de 2024
Opinión espontánea
Logotipo de Cozy Crew Club

Respuesta de Cozy Crew Club

Thank you for reaching out, and we sincerely apologize for any inconvenience you've experienced with your order.

Due to the recent adverse weather conditions caused by Storm Isha here in the UK, our operations have been significantly affected. Unfortunately, this has resulted in a delay of about 5-7 working days for shipments. We deeply regret any frustration this may have caused.

Once again, we appreciate your understanding and patience during these challenging circumstances. If you have any further questions or concerns, please feel free to reach out directly to our customer support team.

We look forward to rectifying this situation and ensuring you receive your shipment soon.

Best regards,

Emma

Valorada con 5 estrellas sobre 5

Cute and perfect

The products are gorgeous had a problem with one item but customer services was on to it straight away and responded very quickly. Will buy more items once baby has arrived.

8 de enero de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

Lovely suit and is so soft and cozy

Lovely suit and is so soft and cozy. Only 4 stars because my little boy is quite long so I sized up and it just fits so should have went 2 sizes up instead but he never needed anything else 2 sizes up.

19 de enero de 2024
Opinión espontánea

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