Your delivery driver has not called…
Your delivery driver has not called yet,has said nowhere to leave parcel and no mail box,plenty of room on side veranda-door and a mail box in the driveway
27 de julio de 2026
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Información sobre la empresa
Escrito por la empresa
CozyZone Australia (cozyzone.com.au) is an Australian online store offering high-end home and outdoor products at affordable prices. Our focus is to provide quality items that combine style, comfort, and value for customers across Australia. We work with trusted Australian suppliers and fulfillment partners, with products shipped within Australia to ensure reliable delivery and local service. By operating online, we keep costs low and pass those savings on to our customers. Our goal is simple — to make premium home and outdoor products more accessible to Australians while providing a smooth and reliable online shopping experience.
Información de contacto
3,7
Medio
19 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 60% de las opiniones negativas
Suele tardar más de 1 mes en responder
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
We installed the diesel heater
We installed the diesel heater. Very happy with product and service.
13 de julio de 2026
Product is as described
Product is as described
We had a problem with delivery which was quickly fixed when contacted
9 de julio de 2026
Didnt answer any emails
24 de junio de 2026
Product is as ordered and delivery was…
Product is as ordered and delivery was quite swift.
3 de julio de 2026
Respuesta de Cozyzone
Hi Leon
Thank you for taking the time to leave us a review.
We're delighted to hear that your product arrived as advertised and is working great. Providing quality products that meet our customers' expectations is always our priority, so it's wonderful to know you had a positive experience.
We truly appreciate your support and thank you for choosing CozyZone AU. We look forward to serving you again in the future.
Kind regards,
The CozyZone AU Team
Fast delivery just love my robot vacuum…
Fast delivery just love my robot vacuum great little investment
28 de mayo de 2026
Respuesta de Cozyzone
Dear Joanne,
Thank you for your wonderful review!
We're delighted to hear that you love your new robot vacuum and that it has been a great investment for you. It's also great to know that you were happy with the fast delivery.
We truly appreciate your support and are glad you chose CozyZone AU. We hope your new product continues to make everyday cleaning easier and more convenient for you.
Kind regards,
The CozyZone AU Team
Respuesta de Cozyzone
Dear Nerida,
Thank you for your review!
We're delighted to hear that you're a happy customer and that the product arrived exactly as advertised. It's great to know that you're pleased with how it looks and that it met your expectations.
We truly appreciate your support and thank you for choosing CozyZone AU. We look forward to serving you again in the future.
Kind regards,
The CozyZone AU Team
The bar stools look great
The bar stools look great and were easy to assemble. Delivery was quite quick and the stools arrived well packaged. Very happy with the overall experience.
14 de abril de 2026
Respuesta de Cozyzone
Dear Annette,
Thank you for your wonderful review!
We're delighted to hear that you're happy with your new bar stools and that they were easy to assemble. It's also great to know that your order arrived quickly and was well packaged for delivery.
Providing quality products and a smooth shopping experience is what we strive for, so we're thrilled that we could meet your expectations. Thank you for choosing CozyZone AU, and we hope you enjoy your bar stools for years to come.
Kind regards,
The CozyZone AU Team
Can someone please call me back 041 929…
Can someone please call me back 041 929 4405
24 de marzo de 2026
Respuesta de Cozyzone
Dear Alison,
Thank you for your feedback.
Following your review, our team contacted you to discuss your concerns and assist with your request. As a gesture of goodwill, we offered a full refund after you decided not to proceed with the order.
We always strive to provide excellent customer service and fair resolutions, and we're pleased that we were able to address the matter promptly.
If there is anything further we can assist you with, please don't hesitate to contact our support team.
Kind regards,
The CozyZone AU Team
No delivery fee and arrived in good time
No delivery fee and arrived in good time
18 de marzo de 2026
Respuesta de Cozyzone
Dear Caron,
Thank you for your review!
We're delighted to hear that your order arrived in good time and that you were able to enjoy the benefit of free delivery. Providing great value and a smooth shopping experience is important to us, so we're pleased we could meet your expectations.
We truly appreciate your support and look forward to serving you again in the future.
Kind regards,
The CozyZone AU Team
Respuesta de Cozyzone
Dear Maria,
Thank you for bringing this to our attention. We're sorry to hear that your order arrived with missing bolts and that the drawers are not aligning as expected. This is not the experience we want for our customers.
We would appreciate the opportunity to make things right. Please contact our customer support team with your order details and photos of the issue, and we will work with you to find a suitable solution as quickly as possible.
Thank you for your patience, and we look forward to resolving this matter for you.
Kind regards,
The CozyZone AU Team
Bought a small outdoor bench and it…
Bought a small outdoor bench and it fits perfectly in my garden area. The build quality seems solid and it gives the space a nicer look.
4 de marzo de 2026
Opinión espontánea
Respuesta de Cozyzone
Thank you, Herry, for your lovely review!
We're delighted to hear that your outdoor bench fits perfectly in your garden and has enhanced the look of your outdoor space. It's wonderful to know that you're pleased with the build quality and overall appearance of the product.
We truly appreciate your support and are grateful that you chose CozyZone AU. We hope you enjoy your new bench for many years to come, and we look forward to serving you again in the future.
Kind regards,
The CozyZone AU Team
Great Addition to My Home Office
Picked up an office chair recently and it’s been comfortable during long work hours. Assembly took a bit of time but nothing complicated. Happy with how it turned out.
4 de febrero de 2026
Opinión espontánea
Respuesta de Cozyzone
Thank you, Laurindo, for sharing your experience!
We're delighted to hear that your new office chair has been a comfortable addition to your home office and is supporting you well during long work hours. It's also great to know that the assembly process was manageable and that you're happy with the final result.
Your feedback means a lot to us, and we're grateful that you chose CozyZone AU. We hope you continue to enjoy your chair, and we look forward to assisting you again in the future.
Kind regards,
The CozyZone AU Team
Browsing the website was easy and…
Browsing the website was easy and checkout didn’t take long. The item arrived well packed and matched the photos online. Overall a smooth purchase.
4 de marzo de 2026
Opinión espontánea
Respuesta de Cozyzone
Thank you, Sera, for your wonderful review!
We're pleased to hear that you found our website easy to navigate and that the checkout process was smooth and convenient. It's also great to know your order arrived well packaged and matched the photos and description provided online.
We strive to make every shopping experience as seamless as possible, and your feedback means a lot to our team. Thank you for choosing CozyZone AU, and we look forward to serving you again in the future.
Kind regards,
The CozyZone AU Team
Ordered a living room chair from…
Ordered a living room chair from CozyZone and it turned out better than expected. The material feels sturdy and it looks great in the space. Setup was pretty straightforward too.
8 de marzo de 2026
Opinión espontánea
Respuesta de Cozyzone
Thank you for taking the time to share your experience!
We're delighted to hear that your living room chair exceeded your expectations and that you're happy with its quality, appearance, and ease of assembly. It's always rewarding to know our products are making a great addition to our customers' homes.
We truly appreciate your support and hope you enjoy your new chair for many years to come. We look forward to serving you again in the future.
Kind regards,
The CozyZone AU Team
I was amazed I couldn’t compliant about…
I was amazed I couldn’t compliant about any of it. Prompt efficient and good product
4 de marzo de 2026
Respuesta de Cozyzone
Thank you for your wonderful review! We’re delighted to hear that you were impressed with both the product and the service. Providing prompt, efficient service and quality products is what we strive for, so it’s great to know we met your expectations.
We truly appreciate your support and look forward to serving you again in the future.
Kind regards,
The CozyZone AU Team
Quick to replace broken box
Quick to replace broken box , l had brought, very good customer service
22 de febrero de 2026
Respuesta de Cozyzone
Hi Trish
Thank you for your review. We're glad we could resolve the issue quickly and that you’re happy with the service. We appreciate your support.
– CozyZone Team
Not happy for price of product very…
Not happy for price of product very flimsy and uneven hair legs
14 de enero de 2026
Respuesta de Cozyzone
Hi Eales
Thank you for your feedback. We're sorry to hear you're not fully satisfied with the product. Please contact our support team so we can review the issue and help find a solution for you.
Support@cozyzone.com.au
– CozyZone Team
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.