Crane Garden Buildings Opiniones 

492
•
TrustScore: 5 sobre 5

4,8

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Crane Garden Buildings; website, show site staff and sales people have made my decision to order a Crane shed so easy, nothing was too much trouble. Ive not managed to find another provider that makes... Ver más

Valorada con 4 estrellas sobre 5

Fi at Brampton was lovely to deal with and understood our requirements. Nothing was too much trouble and found the best option for our garden gym. Wouldn't hesitate to recommend Crane and particularly... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Knowledgeable, prompt and friendly service at the showroom. Clear communication throughout. Prompt site visit. Good range of garden buildings to select from.

Valorada con 5 estrellas sobre 5

What a great experience from start to finish. Made us a bespoke greenhouse/ shed and run. Delivered and put up early. Staff were lovely and friendly nothing was too much trouble. Would definitely rec... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de cabañas y edificaciones de jardín
  2. también en la categoría
  3. Vivero

Sobre Crane Garden Buildings

Escrito por la empresa

Bespoke Designs, Handcrafted for Life

At Crane Garden Buildings, we design, create, and deliver high-quality timber garden buildings, hand-built in Norfolk for over 50 years. All buildings include free delivery & installation as standard.

Our range includes garden sheds, summerhouses, garden studios & offices, garden rooms, timber garages and greenhouses. We also have affiliations with the highly regarded National Trust and Royal Horticultural Society (RHS).

We have 13 show centres across England with a wide variety of buildings on display to help inspire and show you what is possible in your garden.

Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

492 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 48 horas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,8

Todas las opiniones

(492)

69 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Very helpful told us everything need to…

Very helpful told us everything need to know

10 de agosto de 2024
Logotipo de Crane Garden Buildings

Respuesta de Crane Garden Buildings

Hi Mr Kent,

Thank you for your five-star review. We are pleased you enjoyed the service we have provided so far. We hope you are happy with the rest of our process.

Best wishes,
Crane Garden Buildings

Valorada con 5 estrellas sobre 5

First meeting went very well

First meeting went very well. The sales rep,Archie Barthgate was very helpfull and gave me a lot of usefull
Advice.
The second was on site where he did all the appropriate measurements and gave sound advice on what we needed when the building arrives on site.

12 de agosto de 2024
Logotipo de Crane Garden Buildings

Respuesta de Crane Garden Buildings

Hi Mr Anderson,

Thank you for your five-star service review. We are very pleased that Archie delivered excellent service.

We hope you are excited for the delivery and installation of your building, we are here if you have any questions.

Best wishes,
Crane Garden Buildings

Valorada con 5 estrellas sobre 5

Super quality and happy customers..

On the ground teams run by Brendan (base building) and Joe (building building!) were just fantastic - it's not easy turning up to a job almost unseen and they were all super knowledgeable, tidy, unfazed, skilled and all round professional.

Customer Services were helpful, polite and quick to sort the queries and issues having a garden building creates and sales were efficient, creative with ideas and non-pushy in terms of understanding budgets and expectations.

Totally LOVING the office and to have in the Summer is an added bonus. Thank you all Crane Garden Buildings!

7 de agosto de 2024
Opinión espontánea
Logotipo de Crane Garden Buildings

Respuesta de Crane Garden Buildings

Hi MH,

Thank you for your five-star review. We are very happy to hear you are thrilled with your service and Garden Office!

If you need us at all, please feel free to let us know.

Best wishes,
Crane Garden Buildings

Valorada con 5 estrellas sobre 5

Fantastic service all round

Fantastic service all round. Great quality shed.

29 de julio de 2024
Opinión espontánea
Logotipo de Crane Garden Buildings

Respuesta de Crane Garden Buildings

Hi Paul,

Thank you for your five-star review. We're are so pleased to hear you are happy with our service and your garden building.

Best wishes,
Crane Garden Buildings

Valorada con 5 estrellas sobre 5

Extremely helpful

Extremely helpful and polite young lady, who went the extra mile to help me. The products look high quality. More later once delivery has taken place.

1 de agosto de 2024
Logotipo de Crane Garden Buildings

Respuesta de Crane Garden Buildings

Hi Patricia,

Thank you for your five-star review. We're happy you enjoyed the service we provided and we hope you enjoy your building once delivered and installed.

If there is anything else we can help you with please let us know.

Best wishes,
Crane Garden Buildings

Valorada con 5 estrellas sobre 5

Was dealt with in a very professional…

Was dealt with in a very professional way.

1 de agosto de 2024
Logotipo de Crane Garden Buildings

Respuesta de Crane Garden Buildings

Hi Vincent,

Thank you for your five-star review. We're very pleased to hear that you've had a good experience with out professionalism and we hope you enjoy your garden building for many years.

If there is anything else we can help you with please let us know.

Best wishes,
Crane Garden Buildings

Valorada con 5 estrellas sobre 5

Very thorough discussion of building…

Very thorough discussion of building types and fittings

25 de julio de 2024
Logotipo de Crane Garden Buildings

Respuesta de Crane Garden Buildings

Hi Jonathan

Thank you for your five-star review. We're very pleased to hear that you've had a good experience with our knowledgeable team.

We hope that this continues throughout the process and you are pleased with the end result.

If there is anything else we can help you with please let us know.

Best wishes,
Crane Garden Buildings

Valorada con 5 estrellas sobre 5

Excellent personal service

My first contact with Crane was by phone to the customer services department who were very friendly and helpful giving me useful advice in respect of planning my proposed hobby room.
I subsequently visited the display centre at Trentham Gardens where Mike Gritt patiently showed me all the options for my project.
The net result is that I have ordered a bespoke building to fit in a very tight space in my garden.
Overall, I am very satisfied with the service I have received so far.

25 de julio de 2024
Logotipo de Crane Garden Buildings

Respuesta de Crane Garden Buildings

Hi Iain

Thank you for your five-star review. We're very pleased to hear that you've had a good experience throughout the design and purchase process of your new hobby room.

We hope that this continues throughout the process and you are pleased with the end result.

If there is anything else we can help you with please let us know.

Best wishes,
Crane Garden Buildings

Valorada con 5 estrellas sobre 5

Ty was knowledgable,knew the products…

Ty was knowledgable,knew the products well,and very friendly and helpful.Ended up buying a shed.

24 de julio de 2024
Logotipo de Crane Garden Buildings

Respuesta de Crane Garden Buildings

Hi Jenny

Thank you for your five-star review. We're very pleased to hear that you've had a good experience throughout the design and purchase of your new garden shed.

If there is anything else we can help you with please let us know.

Best wishes,
Crane Garden Buildings

Valorada con 5 estrellas sobre 5

Quality product and quality service

Second to none. They may be more expensive than other options, but they are top quality and the customer service has been brilliant. Would highly recommend. We ordered our shed through Mike in the Trentham site. A brilliant experience!

25 de julio de 2024
Logotipo de Crane Garden Buildings

Respuesta de Crane Garden Buildings

Hi Anthony

Thank you for your five-star review. We're very pleased to hear that you've had a good experience throughout your journey with us and that you are happy with your new garden shed.

If there is anything else we can help you with please let us know.

Best wishes,
Crane Garden Buildings

Valorada con 5 estrellas sobre 5

Went through the options and explained…

Went through the options and explained what was useful instead of trying to sell a product we didn't need.

8 de julio de 2024
Logotipo de Crane Garden Buildings

Respuesta de Crane Garden Buildings

Hi David

Thank you for your five-star review. We're very pleased to hear that you've had a good experience throughout the design process of your new garden building.

We hope that this continues throughout the process and you are pleased with the end result.

If there is anything else we can help you with please let us know.

Best wishes,
Crane Garden Buildings

Valorada con 5 estrellas sobre 5

Garden Room

We purchased a garden office building (Holt) through Crane. Honestly the whole experience with them has been a 9.75 of 10, deserving of a 5-star review. The whole team is professional, kind and responsive, and there are a handful of really special individuals. They led me through the purchase phase and installation phase amazingly. There was a horrendous hiccup due to the faulty foundation a contractor I hired put in, and Crane and their team was there to solve in a way that was truly exemplary. Sometimes they were a tiny bit slow or not incredibly proactive, but that is splitting hairs. I add this small criticism just to accentuate how to truly excellent the experience otherwise was. The installation folks were also kind and professional.

9 de julio de 2024
Opinión espontánea
Logotipo de Crane Garden Buildings

Respuesta de Crane Garden Buildings

Hi Alex

Thank you for your five-star review. It is fantastic to hear that you received an excellent service from us from start to finish. We hope you're enjoying your new Holt Studio.

If there is anything else we can help you with please let us know.

Best wishes,
Crane Garden Buildings

Valorada con 5 estrellas sobre 5

After writing a review crane garden…

After writing a review crane garden building contacted myself to offer a explanation of the john lewis contract with themselves.
This said they have offered to change the doors and complete the outstanding works.
I am waiting for a date for when this will be completed as the room is unsafe for use.
The customer services manager for crane was very helpful and we have agreed a solution.
John lewis on the other hand is a different matter as they are advertising a product that is not what crane supply.
I will post a another review upon completion
Roger Bright

3 de julio de 2024
Opinión espontánea
Logotipo de Crane Garden Buildings

Respuesta de Crane Garden Buildings

Hi Roger

Thank you for your five-star review. We're delighted that we were able to help and come to a resolution.

We hope that this continues throughout the process and you are pleased with the end result.

If there is anything else we can help you with please let us know.

Best wishes,
Crane Garden Buildings

Valorada con 5 estrellas sobre 5
Logotipo de Crane Garden Buildings

Respuesta de Crane Garden Buildings

Hi Brigitte,

Thank you for your five-star review. It's great to hear that the first stages of purchasing your new garden building have been positive for you.

We hope that this continues throughout the process and you are pleased with your new garden addition.

Best wishes,
Crane Garden Buildings

Valorada con 5 estrellas sobre 5

Crane Classic Shed

At all times, all staff were informative, patient, friendly and professional. From the local team, to Head Office to the fitting team. We fiddled and altered all the way, and Crane were very accommodating and made the whole process straight forward and easy.
The shed itself, is well made, solid, designed as requested, and looks great.

20 de junio de 2024
Opinión espontánea
Logotipo de Crane Garden Buildings

Respuesta de Crane Garden Buildings

Hi Duncan

Thank you for your five-star review. It is fantastic to hear that you you are pleased with the design and quality of your new garden shed and that you received a great service from us from start to finish.

If there is anything else we can help you with please let us know.

Best wishes,
Crane Garden Buildings

Valorada con 5 estrellas sobre 5

Helpful and courteous

Helpful and courteous

21 de junio de 2024
Logotipo de Crane Garden Buildings

Respuesta de Crane Garden Buildings

Hi George,

Thank you for your five-star review.

If there is anything else we can help you with please let us know.

Best wishes,
Crane Garden Buildings

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más