Cruden Homes  Opiniones 

81
•
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We just moved to Cruden homes ,we are having such a great experience from when we walked in for a show home visit until we got our keys.Meet Jan first for show home visits and she helped us with all t... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I couldn’t be happier with my experience buying my new home with Cruden Homes West Craigs. A special thank you to Ashley, who made the whole journey so exciting from day one. She has such an am... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We’ve had a great experience with Cruden, and particularly with Jan guiding us through the process of buying our first house. Everything has been so well explained at every stage and Jan has been more... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

My review is to acknowledge the support of Brian Dewar and his Customer Service team and tradesmen at Cruden Homes. When I raise new building snagging items from door s, plumbing, drainage, sealan... Ver más

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Información sobre la empresa

Escrito por la empresa

Cruden Homes is one of Scotland’s largest independent housebuilders and developers. With a focus on placemaking and sustainable design, we have been delivering high quality new homes to communities across Scotland since 1943.


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4,8

Excelente

TrustScore: 5 sobre 5

81 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(81)

81 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Could not be happier with our new home

Could not be happier with our new home! From how helpful the Cruden team were in helping us choose our family home, Lynsey was fantastic at keeping us updated throughout the whole process. To our beautiful house! The size of the living space and bedrooms sold it for us, as it’s not always the case with new builds. We love the layout, so bright and spacious, it works perfectly for our busy family. The location is ideal, our estate has a really safe and friendly feel to it. We honestly are delighted and so happy we chose a Cruden home.

23 de junio de 2026
Opinión espontánea
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Respuesta de Cruden Homes

Hello Katie

Thank you so much for taking the time to leave your review. It’s always a pleasure to hear about your experience with our team.

We’ll be sure to pass your kind feedback on to Lynsey.

Wishing you all the happiness in your new home, and we hope it’s filled with wonderful memories for years to come.

Many thanks,
Cruden

Valorada con 5 estrellas sobre 5

Brilliant customer service

Alison was absolutely brilliant. She was very helpful and kind. She outlined all the available options, gave me an excellent tour and went above and beyond on all fronts. Would definitely recommend her.

19 de mayo de 2026
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Respuesta de Cruden Homes

Hello Rose

Thank you for leaving your review. It's lovely to hear about your experience with our team at The Avenue.

We'll make sure this is shared with Alison

Have a great week.

Many Thanks,
Cruden

Valorada con 5 estrellas sobre 5

Lovely place to live

We've viewed The Avenue three times hoping to find the right apartment for us. On each occasion Alison was extremely helpful, and very patient, understanding and professional..

The properties are so well finished and the whole complex is lovely.

26 de mayo de 2026
Opinión espontánea
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Respuesta de Cruden Homes

Hello Karen,

Thank you for leaving your review. It's lovely to hear about your great experience with Alison.

We'll make sure this is shared with Alison.

Have a great week.

Many Thanks,
Cruden

Valorada con 5 estrellas sobre 5

Fantastic Customer Service

We are extremely pleased with the service provided by Cruden Homes.

Ashley Ridley from the sales team has been outstanding. She has always been very approachable, and willing to help whenever needed which made the entire process much smoother.

After Sale- There were minor snagging issues. Louis Jones, the Site Manager, has been exceptional. He has been proactive in addressing the issues we raised. He arranged appropriate workers and ensured that issues were dealt with efficiency.

We appreciate their commitment to customer satisfaction.

17 de junio de 2026
Opinión espontánea
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Respuesta de Cruden Homes

Hello Shefali

Thank you very much for taking the time to leave your review. We truly appreciate you sharing your experience with us.

It’s always incredibly rewarding to hear such positive feedback, We'll make sure this is shared with Ashley and Louis.

We hope you are creating many happy memories in your home.

Many thanks,

Cruden

Valorada con 5 estrellas sobre 5

GOOD EXPERIENCE

Lisa ,the sales adviser was our first point of contact initially over the phone then at an agreed appointment, through it all she explained everything to us ,was very helpful but not pushy in any way,giving us time over every aspect.

6 de junio de 2026
Opinión espontánea
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Respuesta de Cruden Homes

Hello Frances and Mike,

Thank you for your positive review we will share this with Lisa who will be delighted to hear that you have taken time to share your experience with us it is appreciated.

Many thanks,

Cruden

Valorada con 5 estrellas sobre 5

Full process was made easier by Mary’s…

Full process was made easier by Mary’s customer service and communication. Highly recommend.

1 de mayo de 2026
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Respuesta de Cruden Homes

Hello David

Thank you for leaving your review. It's lovely to hear about your great experience with Mary.

We'll make sure this is shared with Mary.

Many Thanks,
Cruden

Valorada con 5 estrellas sobre 5

Lovely property

We have just moved to an over 55 development in Barnton Ave West . What a beautiful flat we have . We have been very happy with Alison the sales manager who looked after us from the beginning of the sale right to the day we moved . Very efficient . All small snagging issues
where dealt with by Brian head of maintenance all team of workman had everything sorted very quickly .

2 de junio de 2026
Opinión espontánea
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Respuesta de Cruden Homes

Hello Anne

Thank you so much for your thoughtful review, we truly appreciate you taking the time to share your experience with us.

It’s always incredibly rewarding to hear such positive feedback, We'll make sure this is shared with Brian.

Have a lovely week.

Many thanks,
Cruden

Valorada con 4 estrellas sobre 5

Good Quality & Service

We moved into our new-build home in West Craigs two years ago, and we have loved both the house and the area within the development. Like most people buying a new build, we experienced a few issues along the way, but Cruden have always been helpful, responsive, and efficient in dealing with them. They replied to emails promptly and arranged any snagging work in a timely manner, which made the process much less stressful.
Ashley was always friendly, supportive, and welcoming, and we really appreciated how approachable she was throughout. We felt well informed at every stage, with communication that was clear, consistent, and timely. Over the past two years, we have dealt with a couple of site managers, but Louis has by far stood out the most. He has been approachable, professional, friendly, and extremely helpful, always taking the time to listen and assist where needed. Overall, our experience with Cruden has been a positive one

2 de junio de 2026
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Respuesta de Cruden Homes

Hello Holly

Thank you so much for taking the time to leave your review. It’s always a pleasure to hear about your experience with our team.

We’ll be sure to pass your kind feedback on.

Wishing you all the happiness in your new home, and we hope it’s filled with wonderful memories for years to come.

Many thanks,
Cruden

Valorada con 5 estrellas sobre 5

I recently bought new build with Cruden…

I recently bought new build with Cruden Builder and am extremely pleased with the overall experience. The build quality is excellent, with great attention to detail and a high standard of workmanship throughout the project.

A special mention goes to Maureen, whose customer service was outstanding from start to finish. She was professional, responsive, and supportive at every stage of the process, ensuring that all questions and concerns were addressed promptly. Her dedication and commitment made the entire journey smooth and stress-free.

I highly recommend Cruden Builder to anyone looking for a quality-built home backed by exceptional customer service. Thank you to Maureen and the entire team for delivering such a positive experience.

1 de junio de 2026
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Respuesta de Cruden Homes

Hello Praveen

Thank you very much for taking the time to leave your review. We truly appreciate you sharing your experience with us.

It’s always incredibly rewarding to hear such positive feedback, We'll make sure this is shared with Maureen.

We hope you are creating many happy memories in your home.

Many thanks,

Cruden

Valorada con 5 estrellas sobre 5

Very happy in my new home

As soon as I found Longniddry Village I knew I wanted to live here. The development is very attractive and conveniently located for easy train access to Edinburgh and North Berwick. Faith, in the sales office, has been so friendly and helpful throughout the purchasing process. I'm delighted to be living in my new light and airy flat.

15 de abril de 2026
Opinión espontánea
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Respuesta de Cruden Homes

Hello

Thank you very much for leaving your review. It is aways lovely to hear about your experience.

We'll make sure this is shared with Faith.

Have a great week.

Many Thanks,
Cruden

Valorada con 5 estrellas sobre 5

We love our Cruden home it is the…

We love our Cruden home it is the perfect size for me and my partner and our dog. I have a super garden and we love the quality inside and out. I would definitely purchase from Cruden homes again.

29 de mayo de 2026
Opinión espontánea
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Respuesta de Cruden Homes

Hello Kate

Thank you very much for leaving your review. It is aways lovely to hear about your experience.

We hope you are creating many happy memories in your home.

Have a great week.

Many Thanks,
Cruden

Valorada con 5 estrellas sobre 5

Great experience

Great experience. The work was very well done and blends perfectly with my new home . Everything has been working great and they are prompt with responding to any questions. Recommend Ashley and Louis Cruden homes Edinburgh. Thanks to made Dreams real .

14 de mayo de 2026
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Respuesta de Cruden Homes

Hello Marcin,

Thank you so much for taking the time to leave your review. It’s always a pleasure to hear about your experience with our team.

We’ll be sure to pass your kind feedback to Ashley and Louis.

Many thanks,
Cruden

Valorada con 5 estrellas sobre 5

Our Experience with our First Flat

We have just recently moved into our First flat and we have fit in like a hand in a glove. The property is spacious and cozy and is everything we expected when going through the process of purchasing. Ashley from the sales office and Aaron from the site team have both been such a help at getting our property up to the expectations we had and I can't thank them both enough. Also a thank you to everyone on the site who continue to do such a great job.

27 de marzo de 2026
Opinión espontánea
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Respuesta de Cruden Homes

Hello Will

Thank you so much for taking the time to leave your review, we really appreciate you sharing your experience with us.

We hope you’re settling in well and creating lots of happy memories in your new home.

We'll also make sure this is shared with Ashley and Aaron.

Many thanks,
Cruden

Valorada con 5 estrellas sobre 5

Great experience

From the point of expressing an interest in a Cruden new build to moving in January 2026, my experience has been extremely good. Peter, Michael and Mary in particular have been prompt with replies, helpful and friendly; all on site staff have been excellent and professional. I have had very few snagging issues and when I have these have been dealt with.
I believe my house has been designed well, the heating system is efficient and everything has a place and in its place.
The location is quiet although very accessible for the city centre.
I would not hesitate to recommend Cruden as a builder

27 de abril de 2026
Opinión espontánea
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Respuesta de Cruden Homes

Hello Nan

Thank you for leaving your review. It's lovely to hear about your great experience with the team.

We'll make sure this is shared with the full team.

Wishing you all the best in your new home.

Many Thanks,
Cruden

Valorada con 5 estrellas sobre 5

Aaron and Ashley at West Craigs

Aaron and Ashley at West Craig’s have been brilliant from start to finish and made the process very enjoyable for our first home. Any issues raised were dealt with in a timely manner with no hassle. I would highly recommend Cruden and Aaron and Ashley

27 de abril de 2026
Opinión espontánea
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Respuesta de Cruden Homes

Hello Hannah,

Thank you so much for taking the time to leave your review. It’s always a pleasure to hear about your experience with our team.

We’ll be sure to pass your kind feedback to Aaron and Ashley.

Wishing you a wonderful week ahead.

Many thanks,
Cruden

Valorada con 5 estrellas sobre 5

We were Lucky we met Lisa


We feel incredibly lucky to have met Lisa at Longthorn Gardens in Shawfair, Edinburgh. Thanks to her, we were able to find the right home for us, something that wouldn’t have been possible without her support from day one.

Lisa has been fantastic throughout: approachable, honest, and always willing to answer any questions. If she wasn’t sure about something, she would find out and come back to us promptly, which we really appreciated. Her openness and transparency made the whole process much easier and more reassuring.

We are truly grateful for everything she’s done and for the key role she played in helping us find our perfect home. We would highly recommend Lisa to anyone looking for their ideal place

24 de abril de 2026
Opinión espontánea
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Respuesta de Cruden Homes

Hello Davide

Thank you so much for your thoughtful review, we truly appreciate you taking the time to share your experience with us.

It’s always incredibly rewarding to hear such positive feedback, We'll make sure this is shared with Lisa.

We are so happy that you have found your perfect home.

Have a lovely week.

Many thanks,
Cruden

Valorada con 5 estrellas sobre 5

The great team.

The great team.

I have recently moved into a new house build from cruden. Everything was as expected. The staffs were very supportive. Specially, Michael is very best person he supports every small steps. He suggest each moments upto completion of this process. He looks happy to work always.
Thank you cruden family to makes my dream true.

20 de febrero de 2026
Opinión espontánea
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Respuesta de Cruden Homes

Hello Krishna

Thank you so much for taking the time to leave your review. It’s always a pleasure to hear about your experience with our team.

We’ll be sure to pass your kind feedback on to Michael

Wishing you all the happiness in your new home, and we hope it’s filled with wonderful memories for years to come.

Many thanks,
Cruden

Valorada con 5 estrellas sobre 5

Helping to make a big decision

When our daughter suggested looking at the one of the Penthouses at The Avenue we went along and were met by Alison who introduced us to the development. The concept and the quality of the homes was appealing and when Alison showed us one of the villas we could see that this was a home that we could happily live in. Alison led us through the process of reserving the property and went the extra mile to show our family over The Avenue and the villa that we were choosing. She has helped enormously in making a big decision to move to a house very suitable for the years ahead.

7 de abril de 2026
Opinión espontánea
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Respuesta de Cruden Homes

Hello Stephen

Thank you for leaving your review. It's lovely to hear about your experience with our team at The Avenue.

We'll make sure this is shared with Alison

Have a great week.

Many Thanks,
Cruden

Valorada con 5 estrellas sobre 5

I was given the keys to my New Build…

I was given the keys to my New Build property in January. I was in contact with Mary throughout who gave us monthly updates on the progress of my property which was great to keep us in the loop. Since getting the keys for the property Cruden have been excellent in assisting us with various things such as trimming our doors and kick plates when we got our own flooring down. Peter and Michael also have sorted any snagging quickly for us quickly along with any other issues

1 de abril de 2026
Opinión espontánea
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Respuesta de Cruden Homes

Hello Joe

Thank you for leaving your review. It's lovely to hear about your great experience with the team.

We'll make sure this is shared with the full team.

Wishing you all the best in your new home.

Many Thanks,
Cruden

Valorada con 5 estrellas sobre 5

Above and beyond

Lisa clearly cared about us finding our perfect home and went way beyond her role to advise us about the whole process. She didn't just look to 'sell sell sell'. We had a great day out visiting and it has really helped us to start looking ahead. Thank you Lisa!

11 de abril de 2026
Opinión espontánea
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Respuesta de Cruden Homes

Hello Fiona

Thank you very much for leaving your review. It is aways lovely to hear about your experience.

We'll make sure this is shared with Lisa.

Have a great week.

Many Thanks,
Cruden

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