Civil Service Insurance Society Opiniones 

1461
•
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Agent was polite, very knowledgeable & not all pushy. The procedure was explained in detail and it was very easy to insure the car & may I add at competitive rates We would recommend this company

Valorada con 5 estrellas sobre 5

Initially my payment could not be accepted on line as it was through some system that I am not familiar with and am not a member of so I telephoned and spoke with Shaun (sp?). Shaun was everything a... Ver más

Valorada con 5 estrellas sobre 5

As I approach the magic age of 80 my existing travel insurance won't cover me & I have had good reports of CSIS. Their cut off age for a new policy is also 80, but once taken out, there is no age lim... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Very helpful, polite and friendly. Delighted with the price. Can't fault my experience so far. However, any insurance can only be really judged once you need to claim, which I have not experienced.

La empresa ha respondido

Información sobre la empresa

  1. Corredor de seguros
  2. también en la categoría
  3. Agencia de seguros de automóviles
  4. Agencia de seguros para el hogar
  5. Compañía de seguros
  6. Seguros de viaje
  7. Seguros para caravanas y autocaravanas

Escrito por la empresa

CSIS is a Not for Profit organisation which was founded in 1890 to provide great value car, home and travel insurance products to all current, former and retired Civil and Public Servants, and their partners. All employees of privatised companies are also welcome to try us, such as BT, Royal Mail, Network Rail, and many more. Being a Not for Profit organisation, all available profits are donated back into Civil and Public Service charitable organisations, helping you and those around you.


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 100% de las opiniones negativas

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4,9

Todas las opiniones

(1461)

377 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Very helpful

Very helpful. No hard sell and very reasonably priced. Also when I wanted to increase the value of the cancellation/curtailment cover, it was quickly and easily done.

18 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good cover

Easy online application process. Very competitive rates for NARPO members, with extensive cover giving peace of mind when traveling. Final proof will be if need to claim, hopefully I won't need to!

19 de junio de 2026
Opinión espontánea
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Respuesta de Civil Service Insurance Society

Thank you for your kind review, we really appreciate you taking the time to share your experience.
I’m delighted to hear that you found the application process straightforward and that the cover and rates provided good value and peace of mind for your travels.
You’re absolutely right that the true test is at the point of claim, but rest assured, we’re here to support our customers every step of the way should you ever need to make one.
Wishing you safe and enjoyable travels, and thank you again for choosing CSIS. Kind regards
Spencer

Valorada con 5 estrellas sobre 5

Very pleasant and knowledgable Staff

Dealt with both Issie an Shaun and found both to be knowledgable and professional in their interaction . Both were very pleasant and helpful in the queries raised .

12 de junio de 2026
Opinión espontánea
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Respuesta de Civil Service Insurance Society

Thank you very much for taking the time to leave a review. I will pass your thanks on to Izzy and Shaun - they will be delighted. Kind regards, Spencer

Valorada con 5 estrellas sobre 5

Booked online easy to navigate,great…

Booked online easy to navigate,great world wide cover at a reasonable rate all exemptions explained .Call centre available and full contact numbers and procedures for medical treatment/emergency clearly explained. Follow up emails and documents sent by return.Excellent. Hope not to claim but if I do look for future reviews.

2 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I have used CSIS for many years and ha…

I have used CSIS for many years and have always had helpful staff who were happy to negotiate a better deal with my insurer. CSIS is always very busy so it does sometimes, mean waiting for a rather long while but beneficial in the end when speaking to one of the advisors.

10 de junio de 2026
Opinión espontánea
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Respuesta de Civil Service Insurance Society

Thank you very much for taking the time to leave a review and for your continued support over the years, It's greatly appreciated.
I’m really pleased to hear that our team were helpful in finding you a better deal, as that’s exactly the level of service we aim to provide. I’m sorry that you experienced a longer wait on this occasion, and I truly appreciate your patience in holding for us. We recognise how important it is to answer calls promptly and are continuing to work hard to reduce wait times.

Valorada con 5 estrellas sobre 5

I would recommend CSIS to anyone.

I aways shop around but for years I have found CSIS to be up with the best for price and their customer service is excellent. I would recommend CSIS to anyone.
Ann

4 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Switching car insurance over the phone…

Switching car insurance over the phone was a great experience, just like the old days!
Ryan Hance couldn't have been more helpful. I found CSIS comprehensive cover comparatively competitive.
I'll be happy to recommend CSIS

10 de mayo de 2026
Opinión espontánea
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Respuesta de Civil Service Insurance Society

Thank you very much for leaving such a glowing review. I will ensure I pass your thanks to Ryan - he will be delighted

Valorada con 5 estrellas sobre 5

Phoning to give my new Credit Card details

The letter confirming my Travel insurance renewal quoted the serial number of my credit card which had expired. I phoned and spoke to a very professional person who dealt with the change over very efficiently and explained what would happen and when. He asked if I was satisfied with everything with my policy. I am. Thank you for your excellent service.

1 de mayo de 2026
Opinión espontánea

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