Civil Service Insurance Society Opiniones 

Respuesta de Civil Service Insurance Society

Hace 3 días

Thank you for taking the time to share your feedback. We're delighted to hear that you found our team friendly, polite and knowledgeable, and that we were able to arrange a suitable policy at a competitive price.
We appreciate your comments regarding the explanation of terms and conditions. While we aim to ensure our customers fully understand their cover and can make an informed decision, we understand the importance of keeping the process as straightforward as possible and we will taker your feedback on-board.
Thank you for choosing CSIS for your travel insurance. We value your support, and look forward to assisting you again in the future with any of your insurance needs.

Respuesta de Civil Service Insurance Society

Hace 3 días

It's great to know that all of your questions were answered in an easy-to-understand way and that we could arrange suitable cover in less than 15 minutes. We're especially pleased that you found the policy affordable and good value for money.

Thank you for choosing CSIS. We truly appreciate your support and look forward to assisting you again in the future.

Respuesta de Civil Service Insurance Society

Hace 3 días

Providing a simple straightforward service is something that we aim to provide, so we are delighted to hear that we were able to deliver this. Thank you for choosing CSIS, and please keep us in mind for all your insurance needs. Kind regards, Spencer

Respuesta de Civil Service Insurance Society

Hace 3 días

We are delighted to hear that you found our team helpful, polite and friendly and that you were also pleased with the price. Your feedback is greatly appreciated.
We also appreciate your honest comments regarding the claims experience. While no one wants to find themselves in a position where they need to make a claim, we understand that this is the true test of any insurance policy. Should you ever need to claim, we'll do all we can top ensure that the process is as smooth and straightforward as possible.
Thank you for choosing CSIS, and please keep us in mind for all your insurance needs.

Respuesta de Civil Service Insurance Society

Hace 3 días

It is very pleasing to know that you found the travel insurance to offer great value, whilst providing the reassurance of comprehensive cover for you both.
Thank you for choosing CSIS. We hope that you enjoy your upcoming trips, and please let us know if we can assist you in the future with any of your insurance needs. Kind regards
Spencer

Respuesta de Civil Service Insurance Society

Hace 3 días

Thank you for taking the time to leave a review. We're delighted to hear that you found us easy to deal with and that Lee was able to provide such helpful service. I will pass on your thanks.
Thank you for choosing CSIS, and please keep us in mind for any of your other insurance needs.
Kind regards
Spencer

Respuesta de Civil Service Insurance Society

2 oct 2026

We're delighted to hear that we were able to make the process of combining your two home insurance policies seamless and straightforward, despite the different renewal dates. We understand that arranging insurance changes can sometimes feel complicated, so it's wonderful to know that our team was able to make everything easy and hassle-free for you.

Respuesta de Civil Service Insurance Society

2 oct 2026

Thank you for taking the time to leave such a lovely review. We're delighted to hear that you found our team friendly, knowledgeable and patient, and that you felt you were given the right amount of information without any pressure.
As a valued NFOP member, you may also be able to benefit from discounts on our car and home insurance so if you'd like to find out more, our team would be happy to help.
Thank you for choosing CSIS.

Respuesta de Civil Service Insurance Society

2 oct 2026

We really appreciate your kind words and will be sure to share your feedback with the team.

Thank you for choosing CSIS

Respuesta de Civil Service Insurance Society

2 oct 2026

We're delighted to hear that you found our website easy to navigate and that getting a quote was straightforward. We understand that insurance can sometimes feel complicated, so we've worked hard to make the process as simple and hassle-free as possible.

It's great to know that this stood out compared with your experiences elsewhere, and we really appreciate your feedback.

Respuesta de Civil Service Insurance Society

Actualizada el 2 oct 2026

We are delighted to hear that our team was able to explain complex information clearly and make the process easy to understand. Providing friendly, supportive service without placing customers under pressure is something we strive for, so it's wonderful to know this came across in your experience.

Your kind comments about our staff's willingness to take the time to fully explore any issues and provide assistance are greatly appreciated, and we will be sure to share your feedback with the team.

Thank you again for your support and for choosing CSIS.

Respuesta de Civil Service Insurance Society

22 sept 2026

Thank you for taking the time to leave such a wonderful review.

We are delighted to hear that a recommendation from a friend led you to CSIS and that we were able to provide cover at a competitive price for you and your travel companion. It's especially pleasing to know that our adviser was able to guide you through the process and make arranging your insurance straightforward.

We're also grateful for your comments regarding your friend's positive claims experience. Providing support when our members need it most is incredibly important to us.

Thank you for choosing CSIS. We hope you have a fantastic trip and look forward to being of assistance again in the future. Don't forget, we may also be able to help with your home and car insurance needs, so please keep us in mind when it's time to renew.

Respuesta de Civil Service Insurance Society

22 sept 2026

Thank you for taking the time to leave such a fantastic review.

We're delighted to hear that you received excellent service and were able to make such a significant saving on your home insurance. Knowing that we've helped our members secure the cover they need at a competitive price is always wonderful feedback to receive.

Thank you for choosing CSIS. Don't forget that we may also be able to help with your car insurance, so we'd be delighted to provide a quote when your renewal comes around.