Cuddlr Opiniones 

1355
•
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

These trousers are amazing, sometimes you see things advertised and take a gamble when you order. These do not disappoint, they are excellent quality, fit true to size and look great on. I can see... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The products are really well made and the fabric feels so soft The sizes are a bit big but I often order bigger so I can put layers under against the Scottish weather It took a long time on my ord... Ver más

Valorada con 5 estrellas sobre 5

Right, I bought the jacket and 2 pairs of the trousers, very happy great quality, the jacket is fantastic better than I thought it would be, But of a let down was the delivery times, got trousers f... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I never know about the quality of online orders but my Cuddlr pants are great! They fit true to size (small regular fits me at 5'8", 130#). If you wanted to wear them over clothing, size up. Althoug... Ver más

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4,7

Excelente

TrustScore: 4.5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 65% de las opiniones negativas

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4,7

Todas las opiniones

(1355)

1083 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

CUDDLR

Don’t know why this company is constantly trying to take monthly payments out of my credit card , I contacted this company and they are constantly trying each month
Stay away from this awful company !!!!
SCAM

1 de septiembre de 2026
Opinión espontánea
Logotipo de Cuddlr

Respuesta de Cuddlr

Hello, and thank you for contacting Cuddlr.co.uk.

You've left a 1 star review on the WRONG company, please read the below and consider removing your review, it harms legitimate companies like ours.

We're a UK company selling weatherproof fleece-lined outdoor clothing, and we don't have an order matching your details.

There is an unrelated business trading under a similar name at cuddlrplush.com or shopcuddlr.com selling bras and similar goods. We have no connection to them whatsoever, and we've received a number of enquiries from people who believed they had ordered from us. We're sorry for the confusion this has caused you.

If your order was placed with cuddlrplush.com, here's what we'd suggest:

Check your bank or card statement for the merchant name on the charge. That will confirm who took the payment.

If you're being charged on a recurring basis — several people have told us they were enrolled in a membership they didn't realise they had signed up for — contact your bank and ask them to cancel the continuous payment authority. Your bank must stop these payments when you ask them to, regardless of what the merchant tells you.

Request a chargeback through your bank or card provider for any payments you didn't authorise. Explain that you did not knowingly agree to recurring billing.

Report it to Trading Standards through the Citizens Advice consumer helpline on 0808 223 1133, and to Action Fraud at actionfraud.police.uk.

We're taking steps to address the use of our name, and we're sorry you've been caught up in it in the meantime.

If your enquiry does relate to an order with us at cuddlr.co.uk, just reply and we'll sort it out straight away.

Best wishes,
The Cuddlr Team
cuddlr.co.uk

Valorada con 4 estrellas sobre 5

Great pair of warm winter trousers

I hesitated for a long time before ordering these but I wanted warm waterproof trousers I could wear for dog walking & a trip to Iceland in November. They arrived after a few days, they fit really well. I am a size UK 8, 5ft tall & am so thankful that these don't drag under my feet like most waterproof trousers. They are thick & warm, I can wear them either on their own or leggings under them, anything thicker I would imagine be quite bulky. I can't give 5 stars as I haven't worn them yet in cold, rainy weather but am very hopeful that they will be perfect. So far so good.

5 de septiembre de 2026
Opinión espontánea
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Respuesta de Cuddlr

thank you for a nice review Sally! we hope you're pleased with them when you get to try them out :)

Valorada con 5 estrellas sobre 5

Great leggings and jacket received very…

Great leggings and jacket received very quickly. They are well made and fit exactly right. I can see they are going to be perfect during the winter for open water swimming. Very pleased all in all.

1 de septiembre de 2026
Opinión espontánea
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Respuesta de Cuddlr

Amazing! glad you’re pleased Farzana! Enjoy your swimming! x

Valorada con 5 estrellas sobre 5

I went up a size so I’d be comfortable

I went up a size so I’d be comfortable. And wear a pair of pants underneath.
They fit loose enough I can wear pants underneath if I chose to.
They are so soft and comfortable.
I love these pants I would highly recommend them!

4 de septiembre de 2026
Opinión espontánea
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Respuesta de Cuddlr

💙 love this Charmain! nothing beats warm AND comfy! Thanks for the review x

Valorada con 5 estrellas sobre 5

Perfect trousers

Easy to order.
Communication was great updating order progress.
Can’t wait to try trousers out when it gets cold.
They fit perfectly.

3 de septiembre de 2026
Opinión espontánea
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Respuesta de Cuddlr

Amazing! We hope they keep you warm and cosy. Thanks for taking the time to give us a review Julie 🫶🏼

Valorada con 5 estrellas sobre 5

Great trousers! Can't wait for winter.....

A lovely, well made product. It is exactly as advertised, the fit is bang on size. Well packaged and arrived on good time. No hesitation in recommending the product and company

4 de septiembre de 2026
Opinión espontánea
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Respuesta de Cuddlr

Thanks so much! Love to hear what we are doing right. 🩵

Valorada con 5 estrellas sobre 5

Customer service is excellent

Customer service is excellent. I made my order and realised that I'd made a mistake. Good news you can change your order within 30 mins of ordering... Bad news my phone wasn't playing ball. So I used the contact form and explained my dilemma and an hour or so later a lovely team member let me know my order has been amended. Thank you so much

3 de septiembre de 2026
Opinión espontánea
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Respuesta de Cuddlr

You are welcome! Glad we were able to sort your dilemma... and thanks for taking the time to leave us a review. Much appreciated :)

Valorada con 5 estrellas sobre 5

Received today and seem really good…

Received today and seem really good quality. I order a regular length and 5’4” I was worried they would be too long but they are perfect length 😊

3 de septiembre de 2026
Opinión espontánea
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Respuesta de Cuddlr

Glad to hear they made a good first impression & they are the perfect fit. Thanks for taking the time to leave us a review. :)

Valorada con 5 estrellas sobre 5

I was well informed about the delivery…

I was well informed about the delivery process,the item is what I had envisaged.I was also provided with info how to contact the company,if I should have any questions or wanted to return/ change the item or order other things.

3 de septiembre de 2026
Opinión espontánea
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Respuesta de Cuddlr

We always like to make things as simple and straightforward as possible, so we really appreciate the feedback! Thank you!! :)

Valorada con 5 estrellas sobre 5

Great product

Great product, great communication, delivery within ten days and true to size. Very comfortable

3 de septiembre de 2026
Opinión espontánea
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Respuesta de Cuddlr

Thanks for the great review. Were happy that you're happy :)

Valorada con 5 estrellas sobre 5

Fantastic customer service

Fantastic customer service
After placing my order I received an email advising that I had 30 mins in which I could edit the order if something was wrong. After checking the details I realised I had clicked on cuffed bottoms not straight
I tried to amend but the system was asking for an additional payment
I emailed back explaining what had happened-Mike from the company contacted me & amended the order.
Very happy with his service.

3 de septiembre de 2026
Opinión espontánea
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Respuesta de Cuddlr

We always aim to provide amazing customer service, so its great to hear this. Thanks so much for the lovely review :)

Valorada con 5 estrellas sobre 5

Great customer service

When ordering Cuddlr trousers I forgot to add the code for free thermal socks. I sent an email and within two minutes Mike had replied, adding the socks to my order. So impressed with the customer service. Thank you Cuddlr! 😁

3 de septiembre de 2026
Opinión espontánea
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Respuesta de Cuddlr

Thanks Cheryl! Didn't want you missing out on warm toes either haha!

Valorada con 5 estrellas sobre 5

Really pleased with the comfort and fit…

Really pleased with the comfort and fit of my new Cuddle trousers (straight with ankle zip) Appear to be very well made and good quality. I'm looking forward to trying them out to see if they're fit for purpose post open water swimming. Slightly longer delivery time than I'd hoped for but I was impressed with the immediate contact post placing my order giving me 30 minutes to make any changes.

2 de septiembre de 2026
Opinión espontánea
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Respuesta de Cuddlr

Thank you Brigid!

Valorada con 3 estrellas sobre 5

Misleading site

Very disappointed. The site strongly suggests the trousers would be dispatched from a U.K. warehouse only to find they are coming from China. Still waiting for them to arrive. There seems to be a holdup in Braintree, been showing in this location for a long time.

2 de septiembre de 2026
Opinión espontánea
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Respuesta de Cuddlr

We manufacture overseas, as most clothing brands do, and hold stock in the UK and with fulfilment partners in the US, Australia and Asia. Depending on stock levels, an order may ship from any of them. Yours will be with you shortly, Evri have it and are sorting it for local shipment Mr B/Jim

Valorada con 5 estrellas sobre 5

Great quality and lovely fit

I purchased the Long leg open hem from FB advert. Was highly skeptical as have received some real rubbish. However I was thrilled when my cuddles arrived.
They are a great fit and really well made.
I'm 6ft and the long length are perfect
I would definitely recommend buying from this company

1 de septiembre de 2026
Opinión espontánea
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Respuesta de Cuddlr

Sceptical to thrilled, we’ll take that! 😂💙 So glad the fit was perfect, Sue. Thanks for giving Cuddlr a chance!

Valorada con 4 estrellas sobre 5

I’m ready for winter

The order took awhile to arrive, but Amazon has me spoiled with overnight delivery. When they did arrive I was very pleased. They fit beautifully and seem to be of high quality waterproof material, although yet untested. The photo I saw when purchasing showed quilting on the exterior, however mine are not quilted which is a much sleeker look. I’m actually looking forward to winter 🥶 just so I can wear them.

2 de septiembre de 2026
Opinión espontánea
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Respuesta de Cuddlr

Actually looking forward to winter… now that’s a review. 😊 we’re happy you love them Cynthia. Thank you

Valorada con 4 estrellas sobre 5

Great Fleece lined weatherproof trousers

Although I haven’t worn my fleece lined trousers yet, I did try them on and they seem well made and do fit nicely. Also very warm but we are in the middle of a heatwave, however I think they will be amazing in the cold weather
I was disappointed in the delivery service, ordered 4th Aug, arrived 15th.

15 de agosto de 2026
Opinión espontánea
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Respuesta de Cuddlr

trying fleece-lined trousers in a heatwave is commitment! Thanks, Katharine! Sorry the delivery took longer than expected, hopefully they’ll make up for it when the cold weather arrives 😊 thanks for leaving the review

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