From the simple ordering online of my custom order and the very prompt comformation of my order I was very happy. I ordered our topper to go on top of our camper bed/seating cushions. It made a w... Ver más
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Consulta las opiniones de los clientes
Easy to order and kept up to date with progress. We ordered a made to measure caravan mattress topper. It arrived on time and fit perfectly just as it was described. Very pleased with everything would... Ver más
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Found this company who do mattresses to fit, they had great reviews, it was so easy, followed the instructions and took all the measurements of the shape (it’s a corner mattress in our mh) and sen... Ver más
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From the start this was a positive experience, measurements taken and shared with the team online. They came back to me to double check and then started production of the mattress. It arrived a fe... Ver más
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Información sobre la empresa
Escrito por la empresa
Our custom-made mattresses are available in any shape or size and can be delivered to any location in the UK within 5-7 working days. Simply input your desired dimensions into our online mattress builder, and once confirmed, we'll produce and deliver the mattress directly to your home.
Información de contacto
Unit 1C, Guardian Road, NR5 8PF, Norwich, Reino Unido
- 0333 011 3493
- orders@custom-mattress.co.uk
- custom-mattress.co.uk
4,8
Excelente
242 opiniones
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Respuesta de Custom Mattress
Hello, Lauren!
Thank you for sharing your experience with us!
We're delighted to hear that you are pleased with your new custom mattress.
If you ever need further assistance or have any questions, feel free to reach out.
Best wishes,
The Custom-mattress Team
Great customer service
24 de septiembre de 2024
Respuesta de Custom Mattress
Hello!
Thank you for your positive feedback and for sharing your experience with us.
We’re so pleased to read that you are pleased with the service you received.
Your feedback is truly appreciated. If you have any further questions or need assistance, please don’t hesitate to reach out.
Best wishes,
The Custom-mattress Team
Fantastic service and great quality
Fantastic service, quick and efficient and goods were of high standard and perfect
23 de septiembre de 2024
Respuesta de Custom Mattress
Hello!
Thank you for sharing your experience with us!
We're delighted to hear that ordering was easy, and you found our turnaround quick.
If you ever need further assistance or have any questions, feel free to reach out.
Best wishes,
The Custom-mattress Team
I requested that the mattress be sent…
I requested that the mattress be sent out within seven days as we were going away. This was done satisfactorily and very pleased with the service and the mattress.
23 de septiembre de 2024
Respuesta de Custom Mattress
Hi, Stephen!
Thank you for taking the time to share your experience with us!
We’re thrilled to hear that you found the ordering process smooth and appreciated our fast turnaround. Should you have any questions or need further assistance in the future, don’t hesitate to get in touch.
Best regards,
The Custom-Mattress Team
Nice product
6 de septiembre de 2024
Respuesta de Custom Mattress
Hello, Lisa!
Thank you for your positive feedback and for sharing your experience with us.
We’re so pleased to read that you are pleased with your new custom mattress.
Your feedback is truly appreciated. If you have any further questions or need assistance, please don’t hesitate to reach out.
Best wishes,
The Custom-mattress Team
Fully recommended
Great pre-delivery service including email to double check measurements just before production. Mattress inflated to full size as stated and is very comfortable.
27 de agosto de 2024
Opinión espontánea
Respuesta de Custom Mattress
Hello, Elaine!
Thank you for your positive feedback and for sharing your experience with us.
We’re so pleased to read that you are pleased with your new custom mattress and our service.
Your feedback is truly appreciated. If you have any further questions or need assistance, please don’t hesitate to reach out.
Best wishes,
The Custom-mattress Team
Great communication
Great communication, Chloe was very knowledgeable and informative. Am highly recommending them
9 de septiembre de 2024
Respuesta de Custom Mattress
Hello, Gary!
Thank you so much for your kind review!
We’re thrilled to hear about your positive experience with us. Chloe will be delighted to know that her efforts made the process smooth and reassuring for you.
If you need anything else, please don’t hesitate to get in touch.
Best wishes,
The Custom-mattress Team
A great system!
A great system of sizing, ordering then confirmation before going to production. Product is good too!
28 de agosto de 2024
Respuesta de Custom Mattress
Hi, Dave!
Thank you for taking the time to share your experience with us!
We’re thrilled to hear that you found the ordering process smooth and you are pleased with your new custom mattress.
Should you have any questions or need further assistance in the future, don’t hesitate to get in touch.
Best regards,
The Custom-Mattress Team
Perfect mattress
From start to finish it was a great experience. The mattress I wanted was for a boat and a very odd shape but I send a sketch of what I wanted and they did an excellent job. The comms were great and I was kept informed of progress by Chloe , I was made to feel that my mattress was the most important order they had and once delivered and allowed to gas out I could not be happier with my very comfortable mattress that fits perfectly. I have no hesitation in highly recommending them
2 de septiembre de 2024
Opinión espontánea
Respuesta de Custom Mattress
Hello, Garth!
Thank you so much for your kind review!
We’re thrilled to hear about your positive experience with us. Chloe will be delighted to know that her efforts made the process smooth and easy for you.
We’re glad to hear that your new mattress fits perfectly!
Your recommendation is truly appreciated. If you have any further questions or need assistance, please don’t hesitate to reach out.
Best wishes,
The Custom-mattress Team
Great communication
Great communication, mattress is exactly s ordered and super comfy
28 de agosto de 2024
Respuesta de Custom Mattress
Hello, Barbara!
Thank you for sharing your experience with us!
We're delighted to read you are enjoying your new custom mattress.
If you ever need further assistance or have any questions, feel free to reach out.
Best wishes,
The Custom-mattress Team
Mattress for motorhome
I purchased a new mattress for our motorhome. The measuring process was easy to follow, and the delivered mattress fits perfectly and is very comfortable. Time from order to delivery was also very good.
28 de agosto de 2024
Respuesta de Custom Mattress
Hello, Ray!
Thank you for sharing your experience with us!
We're delighted to read you are enjoying your new custom mattress and were pleased with our service.
If you ever need further assistance or have any questions, feel free to reach out.
Best wishes,
The Custom-mattress Team
Quality product
Very pleased with the quality of the product, the easy ordering process and fast delivery. Thank you.
28 de agosto de 2024
Respuesta de Custom Mattress
Hello, Marc!
Thank you for sharing your experience with us!
We're delighted to read you are enjoying your new custom mattress and were pleased with our service.
If you ever need further assistance or have any questions, feel free to reach out.
Best wishes,
The Custom-mattress Team
fit great, arrived quickly
custom shaped mattress fits the bed perfectly, and arrived at the start of the advised delivery window
28 de agosto de 2024
Respuesta de Custom Mattress
Hello, Ella!
Thank you for sharing your experience with us!
We're delighted to read your new custom mattress fits perfectly and were pleased with our quick turnaround.
If you ever need further assistance or have any questions, feel free to reach out.
Best wishes,
The Custom-mattress Team
Good comfy quality gel mattress custom…
Good comfy quality gel mattress custom fit , very pleased
12 de agosto de 2024
Respuesta de Custom Mattress
Hello!
Thank you for taking the time to share your experience with us!
We're pleased to read you are happy with your new custom mattress.
Wishing you many restful nights ahead!
If you ever need further assistance or have any questions, feel free to reach out.
Best wishes,
The Custom-mattress Team
Respuesta de Custom Mattress
Hello!
Thank you for taking the time to share your experience with us!
We're pleased to read you are happy with our services.
Wishing you many restful nights ahead!
If you ever need further assistance or have any questions, feel free to reach out.
Best wishes,
The Custom-mattress Team
Fab!
Was a little nervous ordering two mattresses online, but they are fab and very comfortable. Was given a lead time and mattresses were delivered within that time. Would absolutely recommend this company!
8 de agosto de 2024
Respuesta de Custom Mattress
Hello, Rachel!
Thank you for taking the time to share your experience with us!
At Custom-mattress, customer service is of utmost importance, and we are glad that our team provided timely assistance and reassurance throughout your purchasing experience with us.
Wishing you many restful nights ahead!
If you ever need further assistance or have any questions, feel free to reach out.
Best wishes,
The Custom-mattress Team
Great company and great product
Great company, really pleased with the quality of the mattress and they were so helpful in getting the mattress made and delivered to us quickly. we asked if it could be delivered before our trip and it was. Highly recommend.
6 de agosto de 2024
Respuesta de Custom Mattress
Hello, Becca!
Thank you for taking the time to share your experience with us!
At Custom-mattress, customer service is of utmost importance, and we are glad that our team provided timely assistance and reassurance throughout your purchasing experience with us.
Wishing you many restful nights ahead!
If you ever need further assistance or have any questions, feel free to reach out.
Best wishes,
The Custom-mattress Team
Quality product.
The company were excellent in accommodating my specific size and produced an excellent mattress for the price.
The only reason for 4 stars is the lack of communication for delivery. Otherwise, definitely recommended.
12 de agosto de 2024
Respuesta de Custom Mattress
Hello, John!
Thank you so much for your feedback and for your kind words about the mattress!
We're delighted to hear that you were pleased with the product and that we were able to accommodate your specific sizing requirements.
We sincerely apologise for the lack of communication regarding the delivery process, and we truly appreciate you bringing this to our attention.
We are always striving to improve, and your feedback will help us ensure better communication going forward.
If you ever need further assistance or have any questions, feel free to reach out.
Best wishes,
The Custom-mattress Team
I wanted a new caravan mattress
I wanted a new caravan mattress. It's was to me a lot of money £400 I wanted to upgrade to a gel memory foam but I was hesitant at first. Spoke to the Delightful Chloe head of sales and from start to finish that lady helped me with many emails and phone calls helping me getting my measurements correct az this was my first ever experience buying a new mattress from their company. I was blessed with such wonderful help from Chloe one that I will never forget. Then my mattress arrives at my caravan I open it up and watch it slowly roll out and puff up couldn't believe how wonderful the craftsmanship was from those men and women that make these with such skill. My eyes popped with joy and how deep the thickness was . Then sleeping on it yeh was literally a Dream compared to my flat worn out old one . This new memory foam gel one had me and my wife cuddled up like 2 Teddy 🧸 bears feeling great in the morning.
Outstanding quality worth the money all day long . Great production Team and management. Exceptional service from start to finish. Glad I got over my hesitation thank you .
From Deano & Christine at Skelmersdale Lancashire.
31 de julio de 2024
Respuesta de Custom Mattress
Hello, Dean!
Thank you so much for your heartfelt review! We’re absolutely delighted to hear about your experience in purchasing a new mattress for your caravan, and we appreciate the time you took to share it with us.
It’s wonderful to know that Chloe was able to assist you throughout the process and that her guidance helped alleviate your initial hesitation. We pride ourselves on our customer service, and it’s rewarding to hear that you felt supported every step of the way.
Your kind words about our production team and the overall quality of our products mean the world to us.
Thank you for trusting us with your mattress purchase.
If you ever need assistance in the future or have any questions, please don’t hesitate to reach out. We’re here to help!
Wishing you many nights of blissful sleep in your caravan.
All the best,
The Custom-Mattress Team
Brilliant service and a really comfy…
Brilliant service and a really comfy mattress
31 de julio de 2024
Respuesta de Custom Mattress
Hello, Phoebe!
Thank you for sharing your experience with us!
We're delighted to read you are enjoying your new custom mattress and were pleased with our service.
If you ever need further assistance or have any questions, feel free to reach out.
Best wishes,
The Custom-mattress Team
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