Charles Watson (Ironmongers) Ltd Opiniones 

Easy to navigate website. Plenty of detail about the product prior to placing the order. Easy to place the order and delivery was the following day. Click, click, done!

Great quality product. Easy to order. Delivered as promised.
It was shown that Royal Mail or Parcelforce would deliver but it was FedEx. I received communications that I was unsure if they were scams or not as I wasn’t expecting contact from FedEx

Great product, easy to install, works well. We just bought some postcrete from toolstation to install. We needed about a bag and a half.

I ordered rockwool on B&Q and this company was the 3rd party seller. It was in stock so I purchased it on the 16th of august and it was meant to be delivered dew days after. I got Tracking information from fedex and I kept checking it every day untill 22nd every time info said that label was created and they await the parcel. I phoned them up and asked about my order. Spoke to some one who said hell call me back with more info and so he did but when he called me back he told me that fedex has lost the parcel and now they don't have it in stock to replace it until back end of next week.

First of all how the hell do you lose 4 bails of rockwool ?! second of all fedex never even had the parcel to lose it in the first place ! tracking clearly said label created and awaiting parcel. so they never had it to lose it.

Why can't you just tell me that you messed up and sold me something you don't have in stock and be honest about it ? I would understand and maybe even wait for it. But because you chose to lie you will never get any business from me again.
absolute waste of my time!

The only thing that let you down was the carrier you use (FedEx). It took them 2 extra days to deliver because they tried to deliver it to somewhere else or so they said. I had to get on to you to do anything about it. This could lose you customers worth noting

Quick delivery, well wrapped, superb item. Thank you

Accepted an order which they couldn’t fulfil.

I bought 3x sets of Coburn Twin 60 door runner kits via Amazon.
Next I got a message saying seller had cancelled the order, with no explanation given or message from seller.
The message also said I will be refunded in 5-7 days.
The same items remain on Amazon and Ebay at the same price and in stock.
This company is crooked.
They can take immediate payment and they can return payment immediately.
If I could be bothered I would go through Citizens Advice to take them through Trading Standards.
Once an order is accepted and payment taken, the seller has entered into a legally binding contract.
I can't be bothered with this option as it won't change the way they operate.
I recommend avoiding this seller.

They had exactly what l needed to replace , so ordered online and in a few days was delivered can’t get any better than that !

Easy to order, delivered on time, good product.

Quick delivery and service, recommend product.

Great product price and quick delivery

Found exactly what I needed on your website. Straight forward to order. I like using PayPal to pay for things, so that is an excellent payment option. Ordered Saturday and arrived on Tuesday. Fed Ex were very good and dropped the package off in the rear garden. I haven't unwrapped or installed the Line Poles yet, but they seem to be as ordered. Perfect, Thanks.

Nice product . Very easy transaction and delivery .recommended.

My order was confirmed, the payment was taken and then I received a message advising me that my order had been cancelled. A credit was then issued, without any explanation whatsoever.
This was an extremely disappointing experience, coupled with lamentable customer service.

Good quality washing line ground pole with quick tracked delivery.

Fast service, high quality product.

Unbelievably quick delivery and very competitively priced for a quality product. Well deserved 5*

Left it late to order 4 x galvanised washing line posts and Charles Watson sales came through with less than 24 hour delivery with no complaints - well done!