Dancebit Opiniones 95

As per Dancebit's email below, they are not avalaible in the U/S., yet they took my money. Complete SCAM!!!!! :-(

"The item you’ve requested is not currently available in the U.S. store."

On Wednesday, April 2, 2025 at 11:27:43 AM EDT, Dancebit Support

Hi there,

This is to confirm that we have received your request with the subject Dancebit: Login issues.

Please allow us 24-48 hours to look into it and get back to you with a reply.

Thank you for your patience, we'll be in touch!

TOTAL FRAUD. I never downloaded this app and they keep charging me. They will not cancel via email and send a fraudulent link and tell you to login - you can't login / reset anything because you don't have an account. FRAUD - STAY AWAY!!!

I am having my vertebrae removed at my C-6 on Friday and have only had the app 2 weeks and I got the 3 mo plan and don’t know how soon I’ll be able to use it after surgery. I sent them a message on Wednesday explaining the situation asking if I could pause/hold my plan and they replied to me Thursday (their auto reply said to allow 48 hours) and told me that they were going to extend my membership by 12 mos thru July 2026. I was beyond surprised and let them know how happy I was and they just asked me to leave a good review. There are some good ads that aren’t scams on Facebook & Instagram!

Scam app , signed up for £6 and less than a week later they charged me £100 with no information , it can’t possibly be £100 a month for an app like this

AVOID

I purchased a reduced price month subscription to try this dance exercise app. The app was not as good as I hoped, some of the teachers were good and made the dance fun, others were repetitive and frankly boring. I assumed, incorrectly, that my subscription would lapse at the end of the trial period. It did not. I did not notice that an auto-renew applied on the app. I have learnt a very expensive lesson as the normal monthly charge for the app is apparently just under £100. I contacted dancebit to request a refund for the payment made in error, I did not use the app after the trial period, but all I received was an automated response saying their terms of use say no refunds and giving a link to their terms. A very expensive lesson learnt and I would not recommend this app. Even if you like the app, the standard amount charged is ridiculous. Buyer beware indeed.
Further to my experience above, I received an email from Alex at Dancebit. He stressed that terms were shown before commitment to payment and terms of business disclosed. He then went on to say that the last month's payment would be refunded in full. I have received the payment back to my credit card so thank you Alex. It was still an expensive experience and I will be super diligent in future but Dancebit did meet me halfway concerning unexpected and unintentional costs.

If I could give 0 I would. Been giving me the runaround for a refund of money with different excuses why it’s not forthcoming. BEWARE!!!

This company scam you. Signed up for 3 mths via Instagram and before you know it without any authorisation they take payment for the full 12mths. Battled to get a 70% refund from them for the extra payment. So £62.50 back from a total payment of £117.71paid. I agreed a payment of £28.43. And they automatically took a furher £89.28 without authorisation Their subscriptions are non refundable apparently even though they steal your money! PayPal couldn't help get a total 100% refund so took the best option but very unhappy.
Do not sign up or use Dancebit. Utter rip off merchants and scammers. You have been warned!!!

SCAM, SCAM, SCAM company. They have taken £47 from my credit card and I am unable to cancel through the app. They will not refund me even though I injured my back doing their workout and cannot continue with the sessions. I only done two sessions. I already had £18 deducted in Feb. I wish I had read the many bad reviews on Facebook and Trustpilot before I signed up. Now I need to contact my credit card company to prevent them taking any more money in the future. It looks like I may have to cancel my card.

Estou tentando cancelar o serviço e não consigo. Já enviei email ao suporte e ainda não obtive sucesso.

Scam Alert. Ask for refund

This is a scam! You sign up for one week and they put you on automatic renew and then charge you for the year! Paypal can't dispute as it was on an automatic renew. You can't speak with anyone at Dancebit and you get automatic response from their support. They will just tell you in their terms and conditions its non refundable. There is NO warning from them about the renewal because somehow they scam you to agreeing to it when you pay for the one week trial. I am normally very thorough and it past me.

Do Not Subscribe!! I wish I had read these reviews before I clicked to subscribe. No 'free' trial. They charge you right away and while it was easy to "cancel" future subscriptions, it doesn't look like I can get a refund (only used it for less than a week) for the current subscription. Read the "terms" carefully before you accept. Received from them: "Kindly note that according to our terms of use the subscriptions are non-refundable." Many technical issues, app and website are confusing. The videos for a dance workout are not what I was expecting. It's a cardio workout to a beat, but no music like you would dance to. Buyer Beware!

Awful. Untrustworthy and poor content.
They continue to bill you after you’ve cancelled. They sign you up to premium auto renewal at much higher fees than you first agreed to without your consent.

I wish I’d seen these reviews before I signed up.

These people are total crooks. I did not sign up for anything and they are billing me and making it impossible to get out of my subscription. I'll have to go to my bank and if I have to, I will cancel the bank account. Whatever you do, don't sign up for this. Don't even look at it Because they have some way of getting information off you, Using your email as a way of sending some fake test results and then they start taking money. The phone number connected. It does not reach anybody. There is no way to contact anybody and no way to get out of it since I didn't set it up in the first place so I can't get to an account even to cancel the subscription. This is totally crooked.

DO NOT SUBSCRIBE!! I signed up for a week’s trial (around £6) but was completely stung for another £95 a week later, as I had apparently missed the small print, which was an automatic billing for a monthly subscription. I complained and the response I got was patronising, stating that their billing was very clear and that they have many satisfied customers.
It is obviously NOT clear at all as so many others on here have had the same issue!
They stated that the £95 is non-refundable and re-sent me a copy of the receipt, which does not mention ANYWHERE that it is non-refundable. Unbelievable!

This was their response to my request to have my money back.
Matt (Dancebit)
Feb 21, 2025, 21:05 GMT+2
Hello Deborah,

Thanks for contacting us, we are here to help. LIE

From what we see in our records, you purchased a 3-month subscription LIE with an intro offer costing USD 31.78, which auto-renewed into the premium 3-month plan at the full price of USD 63.57. LIE There is a detailed description of this on the purchase screen LIE and in the receipt we send immediately after the purchase. LIE Sorry if any part of it wasn't clear enough, this was never our intention! LIE

Just in case, you can check all the information about your plan or cancel the auto-renewal.

Your Dancebit subscription is now canceled. It will remain active till the end of the current billing period, and you won’t be charged anymore.

Please note that according to our Terms of Use, subscriptions are non-refundable . However, to help you achieve great results in your weight loss journey, we'd like to offer an alternative — free subscription extension for six months. This way, you can continue using Dancebit until 18 Nov at no extra cost. Let us know what you think.

Looking forward to your reply.
Best regards,
Matt

MAJOR SCAM-There needs to be a class action lawsuit
Filed against this company. All money should be returned to anyone they stole from. They lie and they steal. Charges should be filed.

Just been scammed out of £142!! Signed up to a free trial in November 2024, never once caught sight of me being billed such a ridiculous amount thereafter. When I’ve gone into the app tonight I saw a subscription button, hit that and apparently I was in a subscription and that they would be charging me another £142 in May… for what, there is no way any fitness app is worth this kind of money. I have emailed them but I have also raised this with PayPal.. weird thing is I used Apple Pay for the free subscription, yet they have taken £142 via PayPal and from my bank account! If PayPal don’t resolve this, I’m contacting my bank directly. Avoid at all costs, wish I had come here before signing up to any free trial. Annoyed at myself!

I signed up through an Apple subscription. I canceled it. The trial period ended, but then I was charged $150+ but NOT through Apple!! Dancebit charged me directly even though I never signed up through their website. Apparently you ALSO have to cancel on the dancebit website, but nobody told me that. Normally you cancel the subscription through Apple and you’re done. I asked for a refund from Dancebit and they NEVER responded. Absolutely abusive and manipulative.

This company gave me a months trial at reduced rate then without warning charged me £94 for the next month. Cancellation details are very hard to find and customer service is nonexistent. DO NOT TRUST DO NOT USE