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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

I made my own arrangements paying upfront online. Booked a specific delivery date and small lorry due to need to reverse down single track road. Delivery date was missed three times and lorry was... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We needed an urgent delivery of heating oil having just moved into our new home. We were let down by another supplier so tried Darch. Charlotte, who answered the phone was so positive, checking to see... Ver más

Valorada con 5 estrellas sobre 5

I have been using Darch Oil for the last 25+ years. They have never failed to provide the most excellent service. Their communication is superb and they allow me to raise and reduce my payments whenev... Ver más

Valorada con 5 estrellas sobre 5

What a joy to find a company that does what it says on the can. Having been with another now USA owned company that outgrew their local clients after 20 years I am delighted to be with Darch and thei... Ver más

Información sobre la empresa

  1. Proveedor de combustible

Escrito por la empresa

Our oil distribution network operates from Yeovil, Glastonbury, Portland and Amesbury, we deliver to Somerset, Dorset, East Devon, South Wiltshire and West Hampshire supplying quality fuels, heating oil and lubricants at very competitive prices. Order ...


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

559 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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Ha contestado el 90% de las opiniones negativas

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4,3

Todas las opiniones

(559)

56 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Thank you Tom

The lovely Tom.A nice young Man .Outstanding service start to finish. Service with a smile. The office staff were very obliging. Especially Karen and Stacy I was grateful for how patient and kind they were with me. I sometimes get myself in a muddle but they explained everything to me . Thank you

1 de febrero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

What a joy to find a company that does…

What a joy to find a company that does what it says on the can. Having been with another now USA owned company that outgrew their local clients after 20 years I am delighted to be with Darch and their excellent operative Evelelina. . I’ll be back. Julian Payne West Dorset.

31 de enero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Weather hiccups but delivered and happy client

After a slow start when I reported ice on my drive and recommended that the large tanker driver gave the trip a miss, and then the next day the tanker broke down (but the office were apologetic and told us by phone and email) we received the delivery by smaller tanker on Saturday, young lady driver, excellent skills and delivered oil to both tanks very efficiently. Full marks in difficult weather conditions.

6 de enero de 2024
Valorada con 5 estrellas sobre 5

Happy New Customer

After being let down by another company . I won’t mention. Failed to deliver my oil at all!
Went to Darch oil delivery within 7 days . Had in 2 days . Amazing service . Driver Josh was nice and polite . Had a text message the evening before which is brilliant never had that before . Happy New customer.

22 de enero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great communication.

Does what is asked, excellent communication. Good prices. Never been let down.
Message to let me know delivery was at 6.30am and didn’t want to disturb us. So very considerate as well.

2 de enero de 2024
Valorada con 5 estrellas sobre 5

Great service

Delivered on schedule. Driver friendly and helpful completing the delivery with a large tanker even though difficult (small tanker was booked).

23 de diciembre de 2023
Valorada con 1 estrellas sobre 5

Poor Service, will not use again

Paid above per litre of oil and additional fee for guaranteed pre xmas delivery. Failed to deliver, leaving me with no oil.

18 de diciembre de 2023
Logotipo de Darch Oil

Respuesta de Darch Oil

Hi Graham,

We are sorry to hear you have had a bad experience with us.

I have passed this over to The Depot Manager to investigate further and they will be in contact to get this resolved for you.

Thankyou - Darch Oil

Valorada con 5 estrellas sobre 5

Darch oil make it very easy to order…

I live in the USA but have a house in the Uk. I need a service I can trust and that is easy to navigate.
Darch oil make it very easy to order and their online delivery booking system is great
My house is used as an airbnb so I need services I can rely on for everything. Even if there is a provider a few kinds cheaper, I see no reason to switch from Darch.
Very impressed

11 de diciembre de 2023
Valorada con 2 estrellas sobre 5

What’s going on.

I had made it clear that I needed to know of delivery the day before but I was not advised of delivery and got a note saying they could not deliver as access blocked. The second time the delivery was fine, but I got a note saying they could not deliver as the tank was already full, but I was there when the tank was filled and handed a delivery note.
I query this but get no answer. Had I not seen the delivery, I would have been very worried.

22 de diciembre de 2023
Logotipo de Darch Oil

Respuesta de Darch Oil

Hi Ricky,

I am sorry to hear you had a negative experience - I will pass your feedback over to the depot manager and ensure this is addressed for you. We hope you will continue to use NWF Fuels for your future fuel top ups.

Thanks - NWF Fuels

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