Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I’m pleased to say that after avery long delay when I was stressed and afraid to use what little I had during a very cold spell with family and friends here. Also I am sure I paid an exorbitant pr... Ver más

Valorada con 5 estrellas sobre 5

The delivery driver was pleasant and chatty, even though there was abit of a wait to get the oil delivery due to world issues, the company honoured the price on day of order, so i am very happy with a... Ver más

Valorada con 5 estrellas sobre 5

Very stupidly I ran out of oil and had no heating, I was afraid it may take a while before I could get a delivery to Lizard but after explaining my dilemma to Sue she said she would see what she co... Ver más

Valorada con 5 estrellas sobre 5

Brilliant company. I ordered oil a little while before Christmas expecting it to come well into the new year, when we would have been very low. Highly delighted when the delivery turned up before Chri... Ver más

Información sobre la empresa

  1. Proveedor de combustible

Información proporcionada por diversas fuentes externas

We cater for both commercial and domestic fuel oil supplies, difficult access deliveries and narrow Cornish roads are no problem for our fleet of mini tankers. We also supply Road Diesel, Red Diesel (Gas Oil) and Kerosene fuels from our depot in St Day.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

228 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 71% de las opiniones negativas

Suele responder en menos de 1 semana

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

I’m pleased to say that after avery…

I’m pleased to say that after avery long delay when I was stressed and afraid to use what little I had during a very cold spell with family and friends here.
Also I am sure I paid an exorbitant price as the price of oil went through the roof since my order
Customer no 5302158.

8 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Are Consols still in business

Are Consols still in business? Left 2 messages no reply

31 de marzo de 2026
Opinión espontánea
Logotipo de Consols Oils

Respuesta de Consols Oils

Hi Derek,

Yes, Consols Oils is still very much in business. We’re very sorry for the lack of response — demand has been exceptionally high since the conflict in the Middle East began five weeks ago, which has affected our ability to answer calls promptly.

If there is anything you need, please email your account number and/or delivery address to feedback@consolsoils.co.uk, and we’ll investigate and respond as soon as possible.

Thank you for your patience.

Best regards,
The Consols Oils Team

Valorada con 5 estrellas sobre 5

The delivery driver was pleasant and…

The delivery driver was pleasant and chatty, even though there was abit of a wait to get the oil delivery due to world issues, the company honoured the price on day of order, so i am very happy with all.

2 de marzo de 2026
Valorada con 5 estrellas sobre 5

Great delivery

Mike I think his name was , the delivery driver was great, a credit to your company. Please Thank him again from us.

23 de marzo de 2026
Valorada con 2 estrellas sobre 5

Oil delivered late.Not helpful when…

Oil delivered late.Not helpful when chased up delivery

22 de enero de 2026
Logotipo de Consols Oils

Respuesta de Consols Oils

Hi Vincent,

Thank you for your feedback. We are very sorry that your oil delivery was delayed and understand how frustrating this must have been. We’ve been extremely busy recently, which unfortunately has contributed to delays.

We would like to send you something as a gesture of apology. Please email feedback@consolsoils.co.uk with your account number and/or delivery address so we can arrange this for you.

We sincerely apologise for the inconvenience and appreciate your patience.

Best regards,
The Consols Oils Team

Valorada con 5 estrellas sobre 5

Very stupidly I ran out of oil!

Very stupidly I ran out of oil and had no heating, I was afraid it may take a while before I could get a delivery to Lizard but after explaining my dilemma to Sue she said she would see what she could do and phone me back. I was delighted when she said she said next day. The oil has been delivered and John the driver could not have been nicer.
Excellent friendly service, I could not be happier and will make sure I never run out of oil again.
Melanie

18 de febrero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Late delivery

Late delivery; difficult to get you to top the tank up unless I let you apply for a credit reference - never an issue before.

19 de enero de 2026
Logotipo de Consols Oils

Respuesta de Consols Oils

Hi Terry,

Thank you for your feedback. Please accept our apologies for the late delivery.

Regarding the credit reference, we only perform a credit check for customers paying via direct debit, so we’re not sure what is being referenced here. If you could email your account number and/or delivery address to feedback@consolsoils.co.uk and explain the situation in a little more detail, we will be happy to take a closer look and address it.

Kind regards,
The Consols Oils Team

Valorada con 2 estrellas sobre 5

A little disappointed

Our sensor broke and we unfortunately ran out of oil… with low temperatures and two children under 3, we purchased an emergency delivery at extra cost.
We called the next day to see if the delivery could be scheduled any sooner than 7 days away just to be told that our order hadn’t been processed yet so they couldn’t do anything to help.
We were so desperate (house dropped to 13 degrees and no hot water) that my partner purchased 100L of Consol’s forecourt directly.
Our order was then delayed by another two days and eventually arrived 9 days after we placed the order but no mention of any refund for the extra we paid for emergency delivery.
Fairly disappointed and unlikely to use again.

1 de enero de 2026
Logotipo de Consols Oils

Respuesta de Consols Oils

Hi Kat,

Thank you for taking the time to leave your feedback, and I’m very sorry to hear about your experience — especially given the circumstances with low temperatures and young children in the household.

I’ve passed the information you’ve shared on to the team, and someone will be in touch with you directly to discuss this further and provide a resolution.

In the meantime, if there is any additional information you’d like to share, please feel free to email us at feedback@consolsoils.co.uk.

Thank you again for bringing this to our attention.

Kind regards,
The Consols Oils Team

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más