I made my own arrangements paying upfront online. Booked a specific delivery date and small lorry due to need to reverse down single track road. Delivery date was missed three times and lorry was... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
I made my own arrangements paying upfront online. Booked a specific delivery date and small lorry due to need to reverse down single track road. Delivery date was missed three times and lorry was... Ver más
La empresa ha respondido
We needed an urgent delivery of heating oil having just moved into our new home. We were let down by another supplier so tried Darch. Charlotte, who answered the phone was so positive, checking to see... Ver más
I have been using Darch Oil for the last 25+ years. They have never failed to provide the most excellent service. Their communication is superb and they allow me to raise and reduce my payments whenev... Ver más
What a joy to find a company that does what it says on the can. Having been with another now USA owned company that outgrew their local clients after 20 years I am delighted to be with Darch and thei... Ver más
Our oil distribution network operates from Yeovil, Glastonbury, Portland and Amesbury, we deliver to Somerset, Dorset, East Devon, South Wiltshire and West Hampshire supplying quality fuels, heating oil and lubricants at very competitive prices. Order ...
Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 90% de las opiniones negativas
Suele responder en menos de 48 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
We had ran out of oil due to a faulty Watchman and were desperate for some oil. Everyone that we dealt with at Darch - from the original call to our trip to the depot was fantastic. Not only could we just rock up and get the oil from the pump, but they also had containers which we could buy, helped us fill them up, great price and put us on a quick delivery. Nothing was too much trouble. Great friendly staff and I would definitely recommend Darch.
Just a day late, but understandable near Christmas- and can't find a receipt - hopefully there's one online
I made my own arrangements paying upfront online. Booked a specific delivery date and small lorry due to need to reverse down single track road. Delivery date was missed three times and lorry was a big one. Friendly delivery driver but delivered 1 litre more than pre-paid order. I then owed 72p but bill made me liable for a £10 late payment charge on the whole amount if not settled immediately.
Long standing customer of Darch but pre-Christmas may have added pressure.

Respuesta de Darch Oil
I would just like to make special mention of Chris, the Christmas Delivery Driver. Yesterday he tried to contact us all day about our delivery: my husband thought it was a scam caller, and my mobile was turned off. Eventually, late in the evening, he finally got through. He was ringing to tell us that he would be making his delivery at 6 am today and didn’t want us to be alarmed. How courteous is that?
Friendly driver, efficient service. Called to advise when coming to deliver. Will definitely use again! Thank you!
No fuss just good service at a good price, delivered quickly by friendly driver.
Well done and thankyou.
Rob Young
Prices for home heating oil are competitive. However, despite having requested on more than one occasion & being assured there is a note on file, they do not contact me before delivery. Consequently, the side gate and the tank lid are locked & delivery is not possible if I am not home.
Update 15/12/24: I have sent you the information you requested in your response.

Respuesta de Darch Oil
Easy to order. Arrived on time. Driver polite and customer services were very helpful. Good price too !
Delivery was exactly as planned and the driver was very helpful.
Delivery on date given although rather late in the day
Great price, efficient ordering system and very pleasant delivery man.
Easy to order via the website, always kept up to date with delivery days and very competitive prices.
Everything was easy from ordering online to delivery
Darch oil actually delivered when they said they would, unlike oil club and boiler juice!!
They definitely have a lifetime customer now. Would 100% recommend
Driver training new employee. Ended up filling my tank with the wrong fuel !!! It was sorted a few days later when they drained tank and refilled with correct fuel. So not the best experience but they did sort it.
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.