Cin7 Core  Opiniones 

Pabodha Hettige is so helpful and kind! She is more than welcome to help. I hope that everything that we requested is resolved as quick as her responses!

Kunal was great, very helpful and quick to provide a response. we nearly accomplished everything we needed, but had a pending question that Kunal said would send me an answer to later

I used to have a review on here for CIN7, somehow it got deleted? I am baffled at how they have such a high rating so thought I would leave my opinion after years of use.

When I first joined DEAR Inventory, it was an excellent ERP—affordable, functional, and efficient. Then CIN7 took over, and what followed has been a textbook case of enshittification (it's a real word, check it out!)

-Bait and Switch – DEAR was a great product, but CIN7 lured users in with promises of improvement. Instead, we got broken features, bugs that never get fixed, and constant upsells.
-Death by a Thousand Plugins – The system barely works out of the box, forcing you to pay for additional plugins and services—none of which function as promised. You end up paying more just to restore basic functionality, let alone improve your workflows.
-Sunk Cost Hell – The amount of time and money spent trying to make CIN7 work is staggering. Leaving is almost impossible due to the massive investment in setup, training, and customisation. It’s a classic case of locking users in and bleeding them dry.
-Customer Support Black Hole – Support is slow, dismissive, and unhelpful. Fixes are endlessly "in development," but what really gets developed are new ways to charge you more.

If I Knew Then What I Know Now… – I would have never chosen CIN7. If you’re considering it—run. Save yourself the frustration, wasted money, and the eventual regret of realising you've been trapped in an overpriced, underperforming system.

Final Verdict: CIN7 has taken a once-great ERP and systematically degraded it while squeezing users for every last cent. Avoid at all costs.

Isuru is always helpful with setting up the different kind of document templates. Quick feedback on what is achievable and the best outcome suggestions.

very helpful and knowledgable, Pradeep was fantastic and was able to think outside the box, ask the right questions and get my issues resolved

We've just started using Cin7 and so far it's exactly as we needed. We had some teething issues at set-up but having Dawn with us the whole way through helped significantly. You won't find a more helpful person!

Excellent service - she knew exactly how to assist!

Derika HELPED us hugely on the 20/02/2025 to get support for issues we were experiencing with integrations between Xero and Cin7 Core. Highly recommend her and so grateful for the support we received.

So quick to reply and such a pleasure to deal with!
Problem solved thank you Hitanshu!!

Anitra Was helping me with an issue that we had witch we could not solve on our own, with just a short meeting with Anitra she solved all of our headaches.

Very supportive team! Quick response, detailed explanations, and 24/7 support!

derika fermando was very very helpful with my cin7 to ebay integration assistance.

I posed a question regarding their template system and they suggested a video call to understand the issue and when they understood the problem they did some custom work on my template to enable the functionality I needed. Good job!

Pabodha confirmed what I suspected. and I greatly appreciate that

Our support contact was patient and polite. Although we didn't achieve the desired result, we were provided with the information and a suggestion to arrange another call once we have completed the required adjustments to our setup.

Cin7 Core with the manufacturing module has been a revolution for our business's ability to accurately cost and track everything we produce and sell, utilizing thousands of SKU's in the process. It's customizable report templates allow you to extract data the way that you want to see it and the simple design makes it easy to use, even for those in the organization that may not be highly computer literate. Its one shortfall is the inability to track fulfilment against invoice, rather than fulfilment against order, and the fact that it wont allow us to update the source of exchange rate information to anything other than the system default. Not a big deal for anyone in a stable country, but in Zimbabwe, where the currency can change overnight, it's a significant factor, since Cin7 Core links to a site that still uses the now defunct Zimbabwe Dollar as the referance.

I was having issues with my Inventory numbers, and after talk with the rep, i was able to sort out my issues. I had a setting on that was giving me problems.

Great service provided by the support team on helping us through some product bundle set-ups.

Umang knows his stuff. He couldn't help me with a notification issue I was having, but it was due to the software design and not his inability to help me. He came up with another solution that remedied my issue.