Cin7 Core  Opiniones 

Muditha was very clear in her thinking and explained to me where I was going wrong and how best to fix this issue. She is very knowledgable, personable and professional.

Our experience with Cin7 has been positive. The platform is straightforward to use and has streamlined inventory management for our business.

Cin7 offers the option to have one-on-one guidance throughout the setup process, which has been invaluable in getting our platform up and running efficiently. A key factor in our success has been the support provided by our implementation specialist, Aman Solanki. He has been consistently responsive, knowledgeable, and proactive, taking the time to understand our specific needs and working to develop effective solutions.

Overall, Cin7 has been an effective solution for our business needs.

My very first experience with the team from Cin7Core.
He , Suhail Azeez was patience with me and explain the step/guide me all the way since I myself are not good with IT .
I really feel comfortable talking with him and if in future I will also like to communicate with him directly .
Will like to give 10 stars for you Suhail.

This company seems to use some kind of AI or other auto-response system for help tickets. It repeatedly suggested the same system report to me even as I repeatedly pointed out that the report did not give me the information I needed - and then seemed to think my ticket was ready to be closed after I again specified that my problem still existed.

Pobodha was very responsive and attentive to the issues we were experiencing. Pobodha was able to fix the issue, explain why it happened, and what to do in the event it happens again. Pobodha helped with several issues and im very happy with the outcome

We would like to express our sincere appreciation for the training session conducted. The training program was highly informative, well-structured, and tailored to our needs.
A special thank you to Atulya for her exceptional guidance and support throughout the training. Her ability to explain concepts with clarity, patience, and relevant examples ensured that we gained valuable insights and hands-on knowledge. Her dedication was truly commendable, as she even adjusted her busy schedule to accommodate our timing, making sure we received the best learning experience. The content was delivered in a clear and engaging manner.

Her support helped boost our confidence and understanding, making the session both productive and enriching.

Thank you once again for this opportunity!

Working with Irfan at CIN7 was great. Very knowledgeable on how to create templates based on business requirements. Thanks Irfan.

Some features are work in progress; live chat support members are helpful. Thanweer helps to solve any difficulties we're having promptly, and the communication is good and offers effective solutions

Prompt, accurate support for my ticket. Much appreciated

Atulya was very knowledgeable about the platform and able to problem solve for us

Atulya, our onboarding specialist was great. Very knowledgeable, extremely supportive and really got to understand our business.

Happy with the service Irfran provided. The problem I was having was troubleshooted efficiently and the an update was made to Cin& Core that will prevent the problem from arising again.

Fast response and great result for a question I had about a Shopify integration. Thanks!!!

My problems were solved within a reasonable time to my satisfaction.

Amanda was very easy to talk to, and genuinely wanted to help.

Great experience thank you

Great service and very prompt! Didn't take long for online rep to start chat. Took the time to read my enquiry then answered all questions concisely. I was given very clear instructions to solve my problem. Well done Cin7 support team!!

Received a rapid response to my question, once again with screen shots to show the solution!

The system is ok, however the integration with shopify is pretty poor. With trade gecko (our previous system) you could upload a product as soon as it was created from the product page to any channel. With Cin7 core it is very long winded and tricky to do.

On top of this the prices have gone through the roof since cin7 took over Dear systems. So much so that for a small business like ours it is too expensive.

Unfortunately it means we are looking to migrate away.

The majority of the functionality is useful in Cin7 Core, however since Cin7 took over Dear Systems the pricing structure has become completely unsustainable for our small business. The so called "improvements for efficiency and functionality" have not improved from our perspective to justify this increase. Unfortunately the billing is in USD as well, and this on top of their pricing structure has resulted in an increase of over $2000AUD per year. We are considering a new system.