Description of villa was correct. Staff very couteous and polite during phone calls. Kept informed throughout booking and given info which was very helpful. For example we were advised about the visit... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Great company to book with, very easy to book through their website & not rip off prices, always kept in contact to make sure we had everything we needed for our holiday. The management company in Flo... Ver más
La empresa ha respondido
We cannot fault Debbie's Villas at all. A very professional team who made booking easy, answered any problems as we went along, covered the care hire and made that a very simple process, phoned to c... Ver más
La empresa ha respondido
The villa was spectacular. The contact with Debbies Villas was amazing. They did exactly what they said they would with sending us all the information beforehand. Will certainly be using this comp... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Debbie's Villas is the perfect choice for anyone looking to book a villa holiday in Orlando. With over 25 years of experience arranging holidays to the Sunshine State, we have the expertise to provide you with an unforgettable vacation. When you book with us, you're not just getting a place to stay for a few weeks - you're choosing a home away from home. We take pride in our property selection process. Each villa on our website has been inspected and approved by our team at Debbie's Villas. We only feature properties that meet our high standards. We are a proud member of ABTA and ATOL so you can book with confidence, knowing that your holiday is financially secure. We adhere to ABTA's strict Codes of Conduct, and our customer service is second to none. We have many happy guests who return to us time and time again, and on top of this, when you book a package holiday through Debbie's Villas, you're also protected under the Package Travel Regulations. Our sales team is highly experienced and knowledgeable about the area, and they regularly visit Orlando to inspect our villas and improve their understanding of the local attractions. We call you before your holiday to answer any last-minute questions you may have, and we follow up with you after your stay to gather feedback and continue to improve our service. At Debbie's Villas, we take pride in offering our guests a truly exceptional experience. Book with us today and discover the magic of Orlando for yourself!
Información de contacto
Commercial Road 139, TN12, Paddock Wood, Reino Unido
- debbiesvillas.co.uk
4,9
Excelente
675 opiniones
Ha contestado el 50% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Emerald Isle Villa
Excellent Villa.
Everything that we needed.
We where pleased with the high standard of the villa and all it's contents
Lovely pool we'll worth paying for it to be heated. Children loved it.
29 de marzo de 2026
Respuesta de Debbie's Villas
We’re delighted to hear that you enjoyed the villa and found everything to your liking. It’s good to know the heated pool was worth it and that the children had such a lovely time too. We’d be very happy to welcome you back again in the future!
Book with Debbie's Villas-brilliant company!
Very easy to book with Debbie's Villas. This was our 2nd time booking with them and I can highly recommend. The villa was exactly as shown and described on the website. We were very pleased with it. We had a couple of minor issues, but after messaging the Management Company they were quickly resolved. It's great to have the free welcome pack they provide too, especially when arriving late at night and you at least have something to eat and drink.
Also the car hire was really quick and easy at the Alamo desk with no pressure to take any 'add-ons'.
I find the staff very helpful and knowledgeable and wouldn't hesitate to use them again.
26 de marzo de 2026
Respuesta de Debbie's Villas
Thank you so much for your great review and for choosing Debbie’s Villas again for your holiday.
We’re so happy to hear that the villa met your expectations and that you were pleased with both the booking process and the services provided. It’s also nice to hear the welcome pack and car hire arrangements helped make your arrival smoother.
We also appreciate your understanding regarding the minor issues and are glad they were resolved quickly by the management team.
Thank you again for your recommendation. We look forward to welcoming you back for a third stay in the future!
We will be back for sure 🤩🤩
From the call before our holiday, to the call received a few days after we returned home. The service was A ⭐.
We booked and stayed in the Windsor at Westside resort. Not often are website pics the same as the place you actually get. Not here it is as described and as pictured. My advice given to me regarding car hire helped immensely and was saved from the hard upsell at the counter and made the whole process so smooth.
If we go again we know who we are booking with no questions there.
Our amazing holiday was made all the better with the guy’s here at Debbies Villas.
25 de marzo de 2026
Respuesta de Debbie's Villas
Thank you so much for your kind words—it means a lot to hear that everything from your first call through to your return home met your expectations. We’re delighted you loved your stay at Windsor at Westside and that our advice helped make your trip even smoother; we’d be thrilled to help you plan your next holiday whenever you’re ready! 😎
I was ready to give up and to try to…
I was ready to give up and to try to recover my down payment due to disappointment with my initially reserved property. The wonderful team at Debbie’s Villas went above and beyond by finding me an alternative property that actually was more expensive in a more desirable community with NO EXTRA cost to me.
That’s how committed they are to preserving their clients and keeping them happy. 5-stars!
29 de marzo de 2026
Respuesta de Debbie's Villas
Thank you so much for your kind words! We're absolutely delighted we could turn your experience around and find you a property that exceeded your expectations. Our team is truly committed to making sure every customer is happy, so it means a lot to hear this.
We stayed in a rental in Davenport
We stayed in a rental in Davenport. 4 beds 3 baths with pool. What can I say a fantastic residence. Great location a home maintained to the highest standard. First time we have used Debbie’s villas we will definitely use them in future. I can not say a bad word about Debbie’s or the villa. Just the home we would love to live in full time.
28 de marzo de 2026
Respuesta de Debbie's Villas
Thank you for such a lovely review! We're very happy to hear you had a fantastic stay in Davenport and that the villa met such a high standard. It’s also nice to hear the home felt like somewhere you could happily live full time, as that’s exactly the experience we aim to create. We truly appreciate you choosing Debbie’s Villas for your first stay, and we’d be delighted to welcome you back again in the future!
Debbie's Villas are amazing!
We booked our villa, car hire and flights through Debbie's Villas. The team were extremely helpful and took the stress out of booking it. They kept us informed in the lead up to the holiday. Thank you!
26 de marzo de 2026
Respuesta de Debbie's Villas
Thank you so much for your great feedback! We're happy to hear that booking your villa, car hire, and flights through us made the whole process stress-free. Our team works hard to keep everything running smoothly and to keep you informed every step of the way, so it’s great to know that made a difference. We really appreciate you choosing Debbie’s Villas and hope to help you plan another fantastic trip in the future!
It’s always a gamble finding a company on the- Debbie’s Villas was worth the gamble
It’s always a gamble finding a company on the internet without having had word of mouth recommendation previously, but I cannot fault Debbie’s Villas and will recommend them to others. Easy to use website, great communication and follow up made booking our Villa a dream! The Villa was perfect and Debbie’s Villas made the process so simple and easy, we had no issues at all.
25 de marzo de 2026
Respuesta de Debbie's Villas
Thank you so much for your wonderful review. We completely understand that booking with a new company can feel like a leap of faith, so it means a great deal to hear that your experience with Debbie’s Villas exceeded expectations. We're happy to hear you found the website easy to use, our communication helpful, and the whole process smooth from start to finish. It’s fantastic to know the villa was perfect for your stay too!
We truly appreciate your recommendation and would love to help you plan your next trip whenever you're ready!
welcoming experience
The pre holiday pack was brilliant with info on the villa but also on Orlando itself. Really good support options if needed and the villa was excellent. Lots of hidden touches to make you feel welcome. The welcome pack was great as we were all so tired from travelling, it allowed us to get straight into bed and have some breakfast organised for when we woke. 5 stars and some!
29 de marzo de 2026
Respuesta de Debbie's Villas
Thank you for such an amazing review! We're so pleased to hear that the pre-holiday pack helped you feel prepared not just for the villa, but for Orlando as well, and those little extra touches made you feel truly welcome.
We hope to hear from you again in the future!
Recently booked a villa in Orlando…
Recently booked a villa in Orlando through Debbie’s Villas, we were very pleased with the whole experience. Very well organised, communication was excellent.
18 de marzo de 2026
Respuesta de Debbie's Villas
Thank you for your kind feedback and review. We're delighted to hear that you were very pleased with your villa booking experience, and that you found everything well organised with excellent communication throughout.
We really appreciate you taking the time to share your experience, and we hope to assist you again with another memorable holiday in the future.
Great villa and location
Extremely easy to book our holiday villa, very helpful and knowledgeable staff, who helped with all the extras we wanted. The motabillity scooter they arranged was brilliant on range and speed, and helped me to be able to do the Theme Parks & Florida Mall whilst awaiting a knee operation.
3 de marzo de 2026
Respuesta de Debbie's Villas
Thank you so much for your lovely review! We’re delighted to hear that the booking process went smoothly and that our team could help arrange everything you needed for your holiday.
It’s especially good to hear the mobility scooter made such a positive difference to your trip, allowing you to fully enjoy the theme parks and Florida Mall while awaiting your knee operation. That’s exactly the kind of experience we aim to provide.
We really appreciate you taking the time to share this, and we hope to help you plan another fantastic holiday in the future!
Villa was very large and each of the 5…
Villa was very large and each of the 5 bedrooms had its own en-suite which is great. Kitchen was fully equipped with all necessary appliances. Found villa a bit dingy in that I felt it needed a coat of paint. Negative was pool area, fan above table was rusty and looked liked it had seen better days and the cushions on the outside chairs needed replacing. Booking process was easy as Debbie’s villas was very helpful when we had to change date of holiday.
6 de marzo de 2026
Respuesta de Debbie's Villas
Thank you for your review and feedback. We're really pleased to hear that you enjoyed the spacious layout of the villa, the en-suite bedrooms, and the well-equipped kitchen. It's also good to hear that the booking process was smooth and that our team was able to assist you with your date change.
We appreciate your comments regarding the condition of the villa and outdoor areas. Your observations about the décor, poolside fan, and outdoor cushions have been noted, and we will be sharing this with the property management team to ensure improvements are made.
Thank you again for your valuable feedback, and we hope to welcome you back for an even better experience in the future.
Im trying to access the website to…
Im trying to access the website to contact them. Whenever I try, I get a page come up saying " you've been blocked" and a big white cross on a red background. It says 'Performance and security by Cloudflare'. My friend is experiencing the same issue. All we put into Google was the correct website address.
I cannot phone, don't have an email to write to, so now how do I contact them?!
1 de abril de 2026
Opinión espontánea
Respuesta de Debbie's Villas
We are very disappointed by this review. We have firewalls in place to protect from cyber attacks, which means users in certain countries will not be able to access our website. You mentioned that you don't have an email to write to, but you'd already emailed us about this matter prior to leaving the review and we had replied to you explaining the situation and offering to assist you, so we are confused by your comments and we feel that this review is very unfair as a result.
Service levels are excellent
23 de febrero de 2026
Respuesta de Debbie's Villas
Thank you for the feedback. We’re really pleased to hear you’re happy with our service levels, and hope to hear from you again in the future.
Fantastic service start to finish…
Fantastic service start to finish nothing ever to much trouble. All staff were friendly and polite would highly recommend. I have already booked next holiday with Debbies villa s
1 de marzo de 2026
Respuesta de Debbie's Villas
Thank you so much for your wonderful review. We’re so happy to hear you had such a great experience from start to finish and that our team made you feel well looked after.
Your kind words really mean a lot, and we truly appreciate your recommendation. It’s fantastic to hear you’ve already booked your next holiday with Debbie’s Villas , and we can’t wait to welcome you back!
The property was as described
The property was as described, the booking staff were most helpful and friendly, nothing seemed to be to much trouble
5 de marzo de 2026
Respuesta de Debbie's Villas
Thank you so much for your kind feedback. We’re delighted to hear the property met your expectations and that our booking team made your experience a positive one. We’ll be sure to pass on your lovely comments to them. We’d love to welcome you back again in the future!
Villa at highlands reserve
Lovely villa . Lots of room . The only thing I would say is you can’t use the garage for drying your clothes like I usually do as the owners car is in there . And they need to buy tea towels and oven gloves etc . Nice pool .
19 de febrero de 2026
Respuesta de Debbie's Villas
Thank you for your review! We’re really glad you enjoyed the villa, the space, and the pool.
We appreciate your comments about the garage, and thank you for pointing out the missing kitchen items. We’ll ensure these are replaced as soon as possible.
Great service from start to finish
Good service from the outset and a great selection of villas to choose from on the website with competitive prices.
The villa we chose was as per the pictures on the site. A nice touch also was the welcome pack provided in the villa on arrival.
This is the first time we have used Debbie's villas but hopefully it will not be the last
25 de febrero de 2026
Respuesta de Debbie's Villas
Hi, many thanks for taking the time to leave us a lovely review. We are glad you were happy with your villa and our service. We look forward to welcoming you back one day.
Can’t be faulted
Having used Debbie’s Villas previously I was confident that our experience would be as good as last time and it was can’t be faulted
1 de marzo de 2026
Respuesta de Debbie's Villas
That’s lovely to hear! We’re so glad your expectations were met again and that you had another great experience. It really means a lot that you chose to book with us again.
Just returned from our first holiday…
Just returned from our first holiday with Debbie's Villas, and can highly recommend them. Very smooth booking process, helpful and polite staff who respond to queries quickly, and a huge range of villas to choose from. Will definitely book with them again.
21 de febrero de 2026
Respuesta de Debbie's Villas
We are happy to hear you had such a great experience! It’s always reassuring when everything runs smoothly. Thanks for sharing your recommendation 😊
Great value and utterly seamless
Booked Champions Gate for my 40th Birthday with friends. The whole journey from booking to the stay was simple and seamless. Debbies Villas tried to call before our trip but I was working right up to the last minute. It didn't matter though everything worked as you'd hope. Turned up, tapped in the code and away we went. Thank you we will use your services again.
7 de marzo de 2026
Respuesta de Debbie's Villas
Thank you so much for your lovely feedback! We're delighted to hear your 40th birthday trip to Orlando went smoothly and that everything worked just as it should, even with your busy schedule beforehand.
It’s great to know the check-in process was seamless and stress-free for you and your friends. We really appreciate you choosing us for such a special occasion, and we’d love to help you plan your next getaway whenever you're ready.
Thanks again, and we look forward to welcoming you back!
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.