Morning, order number 564433. Regarding my complaint and request for a refund (following return of the faulty paint), please could you respond to my emails requesting a full refund? This matter has be... Ver más
La empresa ha respondido
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Morning, order number 564433. Regarding my complaint and request for a refund (following return of the faulty paint), please could you respond to my emails requesting a full refund? This matter has be... Ver más
La empresa ha respondido
Great service from DCO. Prompt delivery and everything was packaged excellently. Great choice of products that we had struggled to source in local hardware stores. We would definitely recommend this c... Ver más
La empresa ha respondido
While searching for a colour mixing service I came across DCO. The website is great and the colour matching part is really easy to navigate and simple to do. The pricing is fantastic and customer se... Ver más
La empresa ha respondido
Very impressed by products, service and competitive prices. Bought a farrow and ball copy of French Grey and it’s fabulous! Had an issue with a damaged tin and it was resolved swiftly and with a gener... Ver más
La empresa ha respondido
Here at Decorating Centre Online we aim to make decorating any space easy and cost effective. We offer a fantastic range of decorating products for any application, style or project including paint, wallpaper and tools. Through being trusted experts we provide customers with bespoke advice, guidance, inspiration and support for products and projects. Our main focus is ensuring we provide the best commitment, care, and overall shopping experience for our customers by connecting them to the best products on the market so they can get their projects completed right first time whilst saving time and money. We can also help you throughout the process, from choosing your perfect finish, colours, tools and other necessary additions, we can help you out with all your decorating needs. From inspiration on our Instagram and Facebook feeds, to our Exclusive Facebook Community, you’re just a click away from joining a community of passionate decorators and DIYers. Please don’t hesitate to pop us a DM on our Instagram, Facebook or Pinterest pages, you can Live Chat us on our Website too or even email on sales@decoratingcentreonline.co.uk or just give us a ring on 01388 655844 for some advice on what colours we can match and whether we can match the colour you’ve chosen. There’s no question too big or too small and we’d love to hear from you.
UNIT 5 CROXDALE BUSINESS PARK, DH6 5GZ, Durham, Reino Unido
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Excellent service so quick will certainly be using again

Respuesta de Decorating Centre Online
Great service , good price and speedy delivery . Would highly recommend

Respuesta de Decorating Centre Online
Couldn’t be happier with the customer service and paint. It’s easy to contact them on WhatsApp, answered by an actual human. My multiple queries were answered really quickly, before and after my purchase. The paint is good quality and a perfect colour match to Farrow and Ball. Very positive overall experience! Thank you so much.

Respuesta de Decorating Centre Online
Great selection and easy to understand product descriptions. Great service from beginning to end.

Respuesta de Decorating Centre Online
I ordered a tin of paint on Friday, and was delighted that it was delivered in perfect condition to a click and collect location the following day!
Fantastic!
There was no delivery charge, the paint was cheaper than from other suppliers, and the family company sent me a friendly thank-you email for buying from them.
I've spent the morning painting; it's looking great 👍

Respuesta de Decorating Centre Online
Failed to match paint, the brand for which had been discontinued, with tester pots. Consulted AI which directed me to DCO. Thought might as well try. Thank goodness I did. The paint was delivered within a week and is almost a perfect match (the instructions do say about 10% colour variable). Very happy with colour and paint (ordered the matt). Would recommend.

Respuesta de Decorating Centre Online
The advice, Then the product eg. Rollers for applying Hevy duty paint to pebble dash and stipple outside. Just different and so easy to use. Take your time.
But what so special is the customer service,
And particular Chloe. Nothing is too much. Decorating Centre online realise you are their customer and they go out of their way to help you.
My first delivery was wrongly delivered to a neighbouring house. No issue, immediately resent and delivered at 8.00 next morning.
That’s service with a smile. It’s wonderful to see there are still companies out there in uk working like this. Their price is good for very high quality products .I would highly recommend and use them again. Thank you all at DCO. Patrick

Respuesta de Decorating Centre Online
When searching for the paint I needed on the internet, Decorating Centre was the cheapest but also very streamlined on the order and delivery.
Placed the order came next day no problems. Will use the company again.

Respuesta de Decorating Centre Online
I am a painter by trade and I use DCO as my main supplier for all my paints and equipment. The DCO pro is fantastic. They are very competitively priced and I find best most other suppliers. The next day delivery with DCO pro is fantastic.
The customer service is second to none.

Respuesta de Decorating Centre Online
A trustworthy company with great customer service

Respuesta de Decorating Centre Online
First time purchase from the family run company and wont be the last. It would have cost £50 more if we had purchased through the shop we first saw the wallpaper. Delivery was 2 days as stated and we were kept in formed throughout from both your company and DPD big thank you.

Respuesta de Decorating Centre Online
My first time purchasing from Decorating Centre Online couldn't have gone any better; good communication, dealt with my particular order in great detail and offered good value with friendly service. Would certainly purchase from again and recommend to others.
I accidentally ordered the wrong paint colour and emailed customer service to see if they could change it, they sorted everything out for me straight away and my order still arrived the next day! I will definitely order from here again!
Great prices, fast and efficient delivery and brilliant customer service.👏

Respuesta de Decorating Centre Online
Only ordered because they promised next day delivery but they decided they couldn't be bothered sending the order and didn't communicate until late in the day

Respuesta de Decorating Centre Online
Being a decorator I need paint and materials in a hurry. Purchased 5ltrs little greene satin (mixed) from DCO price cheaper than anyone else online including little greene themselves. Fast delivery on time and well packaged even got a follow up email to make sure everything was ok. Wouldn't hesitate to order more paint from DCO
Ordered samples which never arrived. Replacements sent which also never arrived. Ultimately had to source elsewhere.

Respuesta de Decorating Centre Online
First time I’ve used this company for my paint supplies, I have to say the service and price point was great. Very professional service good communication and prompt next day delivery, I will definitely use them again.
Good prices and products. Also really helpful staff with great service and advice when ordering non-standard orders.
We are lucky to live close enough to travel to the Shop in Coundon and my review is for my shopping experience face to face.
We would like to thank this company for the amazing customer service we experienced on Friday and Saturday. The man who helped us went the extra mile to help us find the perfect match for the job, firstly recommending a brand and type of paint and then advising us it could be mixed to match any brand or colour!
The finished result is perfect and we wouldn’t have been able to get the colour right without his expert help. He even allowed us to come back the following day and have the shade adjusted slightly! We are so happy with the colour match and it’s rare to experience such excellent customer service! This shop really does go the extra mile for their customers and we would highly recommend them.
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