Memoria Denbighshire Cremation and Burial Park Opiniones 112

TrustScore: 3 sobre 5

3,2

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Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

My second funeral there today and the second time people have been left outside because it's too small. We arrived 20 min early and were left queuing almost to the toilets. The service had started... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

Honestly it was the worst experience in my life but it wasn’t the place it was the fact it was my husbands funeral. So rating a day where I say goodbye to the most loved and important man in my life i... Ver más

Valorada con 4 estrellas sobre 5

A beautiful setting for the service, we had everything we wanted for my father's last goodbye. Despite all of the covid rules it was lovely, as a funeral can be. We especially appreciated the photo t... Ver más

Valorada con 4 estrellas sobre 5

We were glad to be able to share our service with family via the Orbitus website and feel this is an excellent facility to offer families. My only disappointment with the service was that the visual... Ver más

Información sobre la empresa

  1. Eventos y entretenimiento

Información proporcionada por diversas fuentes externas

High quality funeral park offering both cremations and burials in stunning surroundings with excellent customer service


Información de contacto

3,2

Medio

TrustScore: 3 sobre 5

112 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 3 estrellas sobre 5

Too Small & People Left Out In The Cold

My second funeral there today and the second time people have been left outside because it's too small.
We arrived 20 min early and were left queuing almost to the toilets. The service had started long before we even got near the door and even as relatives, we ended up standing just as the people behind us were refused even entry to stand.
There were still probably 40+ people left outside in 5c temperature in bitter wind 5min after the start of the service.

Really don't understand how people can be left out in the cold, did DCC not carry out a survey into the amount of people who attended services to popular members of society before building such a small venue?

29 de enero de 2026
Opinión espontánea
Logotipo de Memoria Denbighshire Cremation and Burial Park

Respuesta de Memoria Denbighshire Cremation and Burial Park

Thank you for taking the time to share your feedback, Brenden.

I’m very sorry to hear about your experience and, in particular, that people were left outside in cold and difficult conditions. I fully appreciate how upsetting this must have been for family and friends attending to pay their respects.

I would like to clarify that the crematorium itself does not organise or control attendance numbers for attended funerals. The responsibility for planning the service, including advising families on chapel capacity and managing expected attendance, rests with the funeral director arranging the service at the crematorium.

I can also confirm that Memoria Funerals did not conduct any services at Denbighshire Memorial Park and Crematorium this month. However, I will ensure your comments are passed on to my colleagues at the crematorium so they are aware of the concerns raised.

We always aim to provide a caring, respectful, and dignified environment for everyone we serve. While every effort is made on the day to accommodate attendees where possible, we are limited by the building and facilities as approved under planning permission, which unfortunately cannot be altered at short notice.

If you are able to let us know which service this relates to, we would be very happy to look into this further and liaise with the appropriate funeral director. Please feel free to email memoria@denbighshirememorial.co.uk, copying info@memoriafunerals.co.uk, and we will ensure your concerns are directed to the correct team.

Please accept our sincere apologies to anyone who was left waiting outside. We do always try our very best to accommodate attendees safely and respectfully, and thank you again for bringing this to our attention.

Valorada con 5 estrellas sobre 5

Thank you

My father’s funeral service was held here. Everything went smoothly and professionally enabling family and friends to say goodbye .
Thank you.

30 de abril de 2021
Valorada con 5 estrellas sobre 5

Thoughtful

In my moment of deepest sadness, the staff were extremely sensitive and courteous. Were very helpful in the arrangements and options available during the service, and were very sympathetic and informative when being shown the alternatives possible within the Garden of Remembrance.

1 de marzo de 2021
Valorada con 4 estrellas sobre 5

Only rated as 4due to being told the…

Only rated as 4due to being told the link people used to watch funeral you can only see the vicar not people who attended ,apart from that the lay out was nice due to covid19 restrictions was obeyed all rules was listened staff was really nice,funeral directors we used was really caring,the vicar was amazing x

1 de marzo de 2021
Valorada con 5 estrellas sobre 5

Peaceful and beautiful

The Crematorium is in a beautiful and peaceful setting and easy to get to from the A55 Expressway. I was very pleased that the staff were able to provide all of my chosen pieces of music, even to the extent of finding the exact versions of my requested music.

1 de marzo de 2021
Valorada con 5 estrellas sobre 5

Our funeral directors were fabulous

Our funeral directors were fabulous. The crematoria was so beautiful and well equipped. I couldn't have asked for a better send off for my Dad. He would have been so proud to have left in such a beautiful place where we could hold such a beautiful service

29 de enero de 2021
Valorada con 5 estrellas sobre 5

We recently buried my mums ashes after…

We recently buried my mums ashes after 2 months of having her home with us. The burial was beautiful and the grounds are out of this world. I know my mum will be happy there and her beautiful garden looked after. Cant thank Sue enough for everything she has done for us. You are an angel 👼.

5 de diciembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

In memory of Gary Blythin

We experienced a nice and simple service, as planned. All our wishes of how the service went from start to finish was done so wonderfully well by all staff members. Crematorium was a lovely clean and peaceful environment. The sound system for the selected music was excellent also.

20 de noviembre de 2020
Valorada con 5 estrellas sobre 5

Funeral service review.

My father's recent service was conducted with great respect. Staff were very kind and helpful with specific requests due to unique family circumstances, for which we were very grateful. Display photographs and music arrangements were easy to arrange, and really enhanced the service. Despite Covid I feel very satisfied that this was a fitting tribute for a dearly loved father.

2 de noviembre de 2020

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