Diamonds Factory Ireland Opiniones 

772
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We had such an amazing experience getting our wedding rings with Jemima at the Diamonds Factory in Limerick. The whole experience was seamless and we were treated with top class customer service throu... Ver más

Valorada con 5 estrellas sobre 5

The help of the staff and how quick the ring was to be made and processed was fantastic. The amount of options within budjet (without judgement). There is nothing worse than mentioning a budget and... Ver más

Valorada con 5 estrellas sobre 5

We had a great experience choosing our wedding bands at Diamonds Factory at the Powerscourt Shopping Centre in Dublin. Ewa our sales consultant was amazing very patient and helped us to choose the bes... Ver más

Valorada con 5 estrellas sobre 5

We went into the Diamonds Factory for a custom design that would perfectly stack on top of my engagement and wedding rings. Leah made the process very easy and enjoyable. The final product is also ev... Ver más

Información sobre la empresa

  1. Joyería
  2. Diseñador de joyas
  3. Fabricante de joyas

Sobre Diamonds Factory Ireland

Escrito por la empresa


Shop Engagement Rings

Shop Wedding Rings

Shop Diamond Earrings

Shop Gemstones

Our Story

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Here at Diamonds Factory, our core goal and mission is all about making those all important milestones matter with luxury, affordable jewellery pieces. With over 15 years experience in the industry, Diamonds Factory was created from the simple idea that luxury products shouldn’t cost the earth - and that mission still stands firm now.

From the highest quality diamonds to unique gemstones and beyond, we offer an extensive range of incredible luxury jewellery pieces, specialising in engagement rings that make that ‘I Do’ moment one they’ll never forget.

Happy customers are at the heart of everything we do, which is why we offer around the clock real-human customer care. We’re always on hand to answer any queries or questions to make sure our customer satisfaction stays at an exceptional level, which can be seen clearly in our high calibre of outstanding reviews.

Escrito por la empresa


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

772 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(772)

261 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

The perfect buying experience

I recently had the pleasure of buying my fiances engagement ring with Jemima in diamonds factory Limerick. With the website already providing so much information we had an idea of what we wanted going in and Jemima was so helpful and knowledgeable it made the experience perfect. I would highly recommend Diamonds Factory to anybody looking for bespoke quality jewellery.

4 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing 👏

Recently ordered a ring from The Diamond factory. Jana and her assistant couldn't have been more helpful. Didn't rush , went through everything with me n advised me in everyway. Collected my ring today n its so much nicer than I had invisioned. Would highly recommend and a lifetime guarantee is amazing peace of mind.

8 de diciembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Ring fell apart after 3 weeks

Ring fell apart after 3 weeks. Fixing it was the price of the ring. Could not recommend against it enough. Had to go local to fix it, and it was about half the price. Never again.

22 de marzo de 2025
Opinión espontánea
Logotipo de Diamonds Factory Ireland

Respuesta de Diamonds Factory Ireland

Dear Patrick,

Thank you for taking the time to reach out to us, we are very sorry to hear of your situation and hope to speak to you about it

But, as we are unable to locate an order under your name, please could you respond to the request for further information we have made. Once we can identify your order on our systems, a member of our team will reach out to you directly.

Kindest regards,

Diamonds Factory Customer Services

Valorada con 5 estrellas sobre 5

I bought an engagement ring in Diamonds…

I bought an engagement ring in Diamonds Factory in Cork. I highly recommend Janaina, she was very helpful and pleasant to deal with. She had very good insight and knowledge which helped me in deciding which ring to get. I would recommend Janaina to anyone looking to buy a ring.

18 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

An exceptional Experience with Diamonds Factory, I have no words to express how amazing it was

My experience with Diamonds Factory was extremely positive. From the very first contact, I was treated with great care, professionalism, and respect, which made all the difference during such a special moment in my life.

The quality of the product is impeccable. Every detail reflects care, excellence, and a very high standard of craftsmanship, clearly demonstrating Diamonds Factory’s commitment to perfection and customer satisfaction.

I would especially like to highlight the helpfulness and dedication of the staff. They were patient, attentive, and thoughtful, answering all my questions and providing clear and honest guidance throughout the entire process.

They also found solutions to ensure I could receive the ring in another city; everything was handled with great organisation, care, and a truly warm and human approach.

In particular, I would like to thank Gustavo. Thank you very much; you were incredible in every way. Your kindness, empathy, and attention made all the difference. I have no words to express my gratitude for the professionalism and care you showed me.

It was an experience that brought confidence, peace of mind, and joy, reinforcing the certainty that I made the right choice; this is not just a piece of jewellery, but an experience that remains marked in our lives forever.

I write this with great joy and affection, and I look forward with excitement to the next pieces of jewellery.

5 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Janaina was just amazing

Janaina was just amazing! She really helped us to pick out her our rings and took her time to go through all of the options available. She has so much knowledge on the pieces and gauging the styles her customers would like. We are so happy with our rings and can’t thank her enough for her help

19 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I recently bought an engagement ring…

I recently bought an engagement ring from Diamonds Factory Cork and the service was absolutely amazing from start to finish! Picking out my new ring felt so special and personal. You really can take your time to design what you would like and there was no pressure. The quality of the ring is AMAZING and the price was extremely reasonable. For anyone getting engaged I will 100% be recommending Diamonds Factory going forward! X

17 de diciembre de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

After my review i got a call from a very nice guy at diamond factory. Sorry i didn’t catch his name. Anyway the matter was resolved very quickly. Thanks so much …

Purchased a ring on the 7 th December it said guaranteed for Christmas. I received an email on the 11 of December confirming my order and saying it takes between 2and 4 working weeks for delivery. I rang them Sunday 14 th of December. I was told it was due for delivery Christmas eve and that they would let me know. Haven’t heard from them since 😡

7 de diciembre de 2025
Opinión espontánea
Logotipo de Diamonds Factory Ireland

Respuesta de Diamonds Factory Ireland

Dear Caroline,

Thank you for taking the time to review your experience with us up to now, we're sorry to hear of the stresses you're facing currently.

We understand that, especially at this time of year, just how important it is to have peace of mind for orders that are still on the way. As such, we would like to take some of that pressure away for you.

In order for us to do this, we have sent you a direct request to provide some details which will help us find your order on our systems. Please could you provide those as soon as you can, we will then be in direct contact with you.

Kindest regards,

Diamonds Factory Customer Services

Valorada con 5 estrellas sobre 5

Brilliant service

Brilliant service, very happy with how the process went from start to finish.

Would really recommend visiting. We worked with Lucie and she was excellent. Ordered a bespoke ring and it arrived in 4 weeks

17 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Highly recommended- Specialist and Quality

Incredible selection and highly knowledgeable sales team. I visited Diamonds Factory in their sophisticated and private office. Janina has exceptional knowledge and care in the type of engagement ring we were looking for and exceeded all our expectations! She was very patient and listened carefully to exactly what we were looking for, and that was in our budget. trying on rings to actually see what It would look like was a special kind of attention to detail we enjoyed. It didn't take too long for us to collect our custom ring, and it was perfect! Thank you so much
Janaina you were such a joy to meet and make our special day even more special.

25 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Spent time looking for a diamond heart…

Spent time looking for a diamond heart pendant and just about gave up until I googled the Diamond Factory in Cork. Jana made everything so easy from the first appointment through to the collection of my pendant. Will definitely go back excellent service

15 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Diamond factory was a great choice for…

Diamond factory was a great choice for us as Lucy and brianna were so helpful and easy going when trying to pick out a ring , we had dealings with both as we had to get a resize , great people and a great service , couldn't have been happier with the ring , it was absolutely stunning,

8 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Bespoke Ring with Jana 10/10

I had the honor of working with Jana on a bespoke engagement ring for my fiancée. Jana was exceptionally very patient, gives exceptional advices from details of the ring, structural integrity and any possible faults that may arise when it comes to a bespoke ring for your partner.
Jana was very professional throughout the process and bears strong integrity with her clients and the manufacturing team, if anything does go wrong during the process, Jana will be quick to respond and holds strong reputation that a solution can be addressed immediately. For example during the final approved CAD design for my bespoke engagement ring for my fiancée, the production team accidentally manufactured the previous CAD design (which was beautiful in every possible way, except it was missing a small detail of an extra small diamond on the shank, never the less it was absolutely the dreams of all dreams of a bespoke ring for my fiancée). I did bring this up with Jana and she was able to compensate for the incorrect CAD design manufactured by the production team. Honestly the ring is still one of a kind and my fiancée and I cannot be more happy with the ring and with Jana and Diamond Factory’s work.
Also to mention Jana and Diamond Factory delivered the ring on time as well before my proposal to my partner, super happy with that as well!
Hiccups at times do occur but rest assured, Jana is a very well respected and honourable person to deal with bespoke engagement rings.

24 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Impressive experience

After looking at many jewelry stores, we chose the Diamonds Factory because of the impressive quality of their pieces and the service provided by the consultant Jana. She is a true expert who basically gave us a masterclass on jewelry!

6 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great experience purchasing my ring in…

Great experience purchasing my ring in the Diamonds Factory. Agnieszka was very knowledgeable and patient when helping me with my selection. I absolutely love my new ring! I would recommend the Diamonds Factory for their expertise and variety of choice.

26 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Lucie was an absolute pleasure to deal…

Lucie was an absolute pleasure to deal with. We went to her absolutely clueless about the entire process but she was extremely patient and helpful. Although there was a small bit of a wait actually get our hands on the ring, Lucie kept us informed and up to date every step of the way. We will definitely be going back to her when the time to get our wedding bands come!

27 de octubre de 2025
Opinión espontánea

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