Diamonds Factory Ireland Opiniones 

772
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We had such an amazing experience getting our wedding rings with Jemima at the Diamonds Factory in Limerick. The whole experience was seamless and we were treated with top class customer service throu... Ver más

Valorada con 5 estrellas sobre 5

The help of the staff and how quick the ring was to be made and processed was fantastic. The amount of options within budjet (without judgement). There is nothing worse than mentioning a budget and... Ver más

Valorada con 5 estrellas sobre 5

We had a great experience choosing our wedding bands at Diamonds Factory at the Powerscourt Shopping Centre in Dublin. Ewa our sales consultant was amazing very patient and helped us to choose the bes... Ver más

Valorada con 5 estrellas sobre 5

We went into the Diamonds Factory for a custom design that would perfectly stack on top of my engagement and wedding rings. Leah made the process very easy and enjoyable. The final product is also ev... Ver más

Información sobre la empresa

  1. Joyería
  2. Diseñador de joyas
  3. Fabricante de joyas

Sobre Diamonds Factory Ireland

Escrito por la empresa


Shop Engagement Rings

Shop Wedding Rings

Shop Diamond Earrings

Shop Gemstones

Our Story

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Here at Diamonds Factory, our core goal and mission is all about making those all important milestones matter with luxury, affordable jewellery pieces. With over 15 years experience in the industry, Diamonds Factory was created from the simple idea that luxury products shouldn’t cost the earth - and that mission still stands firm now.

From the highest quality diamonds to unique gemstones and beyond, we offer an extensive range of incredible luxury jewellery pieces, specialising in engagement rings that make that ‘I Do’ moment one they’ll never forget.

Happy customers are at the heart of everything we do, which is why we offer around the clock real-human customer care. We’re always on hand to answer any queries or questions to make sure our customer satisfaction stays at an exceptional level, which can be seen clearly in our high calibre of outstanding reviews.

Escrito por la empresa


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

772 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(772)

261 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Love my diamond necklace

Love my diamond necklace in emerald cut. And I enjoy the fact the chain is customizable both on length and size.

5 de febrero de 2026
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Respuesta de Diamonds Factory Ireland

Dear Valued Customer,

Thank you for taking the time to review your experience with us, we appreciate your kind words.

We are also really pleased to hear you are satisfied with both your order and the service from our Dublin team!

Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.

Kindest regards,

Diamonds Factory Customer Service

Valorada con 5 estrellas sobre 5

Great delivery and value

Great delivery and value compared to the high street prices, my wife couldnt be happier with the ring.

5 de febrero de 2026
Logotipo de Diamonds Factory Ireland

Respuesta de Diamonds Factory Ireland

Dear Richard,

Thank you for taking the time to review your experience with us, we appreciate your kind words.

We are also really pleased to hear you are satisfied with both your order and the service from our team!

Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.

Kindest regards,

Diamonds Factory Customer Service

Valorada con 3 estrellas sobre 5

Quality takes time

The ring quality is very good aswell as the packaging but the delivery time was slightly long

5 de febrero de 2026
Logotipo de Diamonds Factory Ireland

Respuesta de Diamonds Factory Ireland

Dear Valued Customer,

Thank you for taking the time to review your experience with us, we appreciate your kind words.

We are really pleased to hear you are satisfied with both your order! As a made to order service, our items can take up to 4 working weeks to be received (or the maximum lead time weeks as shown at the time of purchase or by the occasion advertised for e.g. Christmas, Valentines Day etc.)

Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.

Kindest Regards,

Diamonds Factory Customer Service

Valorada con 5 estrellas sobre 5

From start to finish

From start to finish, a very enjoyable experience. We are super delighted with the ring we choose. The process was smooth, the team kept us informed all the way. Thank you so much!!

5 de febrero de 2026
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Respuesta de Diamonds Factory Ireland

Dear Bridget,

Thank you for taking the time to review your experience with us, we appreciate your kind words.

We are also really pleased to hear you are satisfied with both your order and the service from our Dublin team!

Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.

Kindest regards,

Diamonds Factory Customer Service

Valorada con 5 estrellas sobre 5

From start to finish I cannot fault…

From start to finish I cannot fault this place. I originally bought an engagement ring with Lucie and she couldn't have been more helpful.
It was a no brainer for me and my partner to go back for the wedding bands and we were guided through it all with Brianna and we were both made to feel comfortable throughout.
I have and will continue to recommend Diamonds Factory to anyone who is in the market for wedding and engagement rings. 10/10

2 de diciembre de 2025
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Respuesta de Diamonds Factory Ireland

Dear Ronan,

Thank you for taking the time to review your experience with us, we appreciate your kind words.

We are also really pleased to hear you are satisfied with both your order and the service from our Galway team, especially Lucie and Brianna!

Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.

Kindest regards,

Diamonds Factory Customer Service

Valorada con 5 estrellas sobre 5

So lovely and helpful

So lovely and helpful

5 de febrero de 2026
Logotipo de Diamonds Factory Ireland

Respuesta de Diamonds Factory Ireland

Dear Amy,

Thank you for taking the time to review your experience with us, we appreciate your kind words.

We are also really pleased to hear you are satisfied with both your order and the service from our team!

Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.

Kindest regards,

Diamonds Factory Customer Service

Valorada con 5 estrellas sobre 5

Staff are so good

5 de febrero de 2026
Logotipo de Diamonds Factory Ireland

Respuesta de Diamonds Factory Ireland

Dear Edward,

Thank you for taking the time to review your experience with us, we appreciate your kind words.

We are also really pleased to hear you are satisfied with both your order and the service from our Dublin team!

Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.

Kindest regards,

Diamonds Factory Customer Service

Valorada con 5 estrellas sobre 5

Amazing experience and service with…

Amazing experience and service with listening to feedback and guide into a favourable direction. Will be coming back to the shop soon.

1 de diciembre de 2025
Logotipo de Diamonds Factory Ireland

Respuesta de Diamonds Factory Ireland

Dear Siddhesh,

Thank you for taking the time to review your experience with us, we appreciate your kind words.

We are also really pleased to hear you are satisfied with both your order and the service from our Dublin team!

Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.

Kindest regards,

Diamonds Factory Customer Service

Valorada con 5 estrellas sobre 5

Thoroughly recommended!

Very happy with everything. Whole process, from ordering custom engagement ring to receiving the order, took 3 weeks. The ring itself is beautiful and ny girlfriend (now fiancé!) is delighted with it.

5 de febrero de 2026
Logotipo de Diamonds Factory Ireland

Respuesta de Diamonds Factory Ireland

Dear Gary,

Thank you for taking the time to review your experience with us, we appreciate your kind words.

We are also really pleased to hear you are satisfied with both your order and the service from our team!

Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.

Kindest regards,

Diamonds Factory Customer Service

Valorada con 5 estrellas sobre 5

Thank you for saving my proposal

Dimond Factory really saved my proposal. I had a horrible experience with other company, end up i made a refund and i had to find somebody else. I decided to try it with DF and I ordered ring 16.12.2025. Thay confirm order 22.12( it's a usual operational time for tham as i understan), 12.01 i already receive it🙌. I'm saying Thank you to all team of DF for quick and professional work!
I ordered it in Powerscourt Townhouse Centre in Dublin and this guys explained me all options and unsered all my questions, i really appreciate it

16 de diciembre de 2025
Opinión espontánea
Logotipo de Diamonds Factory Ireland

Respuesta de Diamonds Factory Ireland

Dear Semen,

Thank you for taking the time to review your experience with us, we appreciate your kind words.

We are also really pleased to hear you are satisfied with both your order and the service from our Dublin team!

Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.

Kindest regards,

Diamonds Factory Customer Service

Valorada con 5 estrellas sobre 5

Amazing service

Amazing service. Jana was most helpful and professional. Could not recommend more.

22 de diciembre de 2025
Opinión espontánea
Logotipo de Diamonds Factory Ireland

Respuesta de Diamonds Factory Ireland

Dear Valued Customer,

Thank you for taking the time to review your experience with us, we appreciate your kind words.

We are also really pleased to hear you are satisfied with both your order and the service from our Cork team, especially Jana!

Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.

Kindest regards,

Diamonds Factory Customer Service

Valorada con 5 estrellas sobre 5

Excellent Service

My fiancé and I recently purchased our wedding rings from Diamond Factory, and it was a very enjoyable experience. Jana made us feel very welcome and looked after. Choosing the rings was a very collaborative experience, and Jana gave us amazing advice and recommendations. We would recommend Diamond Factory to all.

31 de diciembre de 2025
Opinión espontánea
Logotipo de Diamonds Factory Ireland

Respuesta de Diamonds Factory Ireland

Dear John,

Thank you for taking the time to review your experience with us, we appreciate your kind words.

We are also really pleased to hear you are satisfied with both your order and the service from our Cork team, especially Jana!

Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.

Kindest regards,

Diamonds Factory Customer Service

Valorada con 5 estrellas sobre 5

The service was outstanding from start to finish


I recently purchased a ring and was helped by Jana, and I honestly couldn’t be happier. She took her time with me, explained everything so clearly, and made the whole experience feel relaxed and special. I absolutely love my ring — it’s exactly what I wanted. The service was outstanding from start to finish. Highly recommend.

17 de diciembre de 2025
Opinión espontánea
Logotipo de Diamonds Factory Ireland

Respuesta de Diamonds Factory Ireland

Dear Lisa,

Thank you for taking the time to review your experience with us, we appreciate your kind words.

We are also really pleased to hear you are satisfied with both your order and the service from our Cork team, especially Jana!

Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.

Kindest regards,

Diamonds Factory Customer Service

Valorada con 5 estrellas sobre 5

Wonderful

My experience at Diamonds Factory Cork was fantastic. Jana offered invaluable advice and guided me through each step with careful attention. I would recommend to anyone.

13 de enero de 2026
Opinión espontánea
Logotipo de Diamonds Factory Ireland

Respuesta de Diamonds Factory Ireland

Dear Robert,

Thank you for taking the time to review your experience with us, we appreciate your kind words.

We are also really pleased to hear you are satisfied with both your order and the service from our Cork team, especially Jana!

Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.

Kindest regards,

Diamonds Factory Customer Service

Valorada con 5 estrellas sobre 5

I recently purchased the most gorgeous…

I recently purchased the most gorgeous ring from Diamonds Factory in Cork to celebrate my 50th birthday, a real milestone for me. I wanted something unique and meaningful, and I couldn’t be happier with my choice.
A huge thank you to Glauce and Jana for your patience, support, and wonderful recommendations throughout the process. You both made the experience so special and enjoyable. I truly felt looked after from start to finish.
I’ve already told my friends where I got my ring, and I highly recommend the Cork showroom to anyone looking for beautiful jewellery and exceptional service. Thank you again for helping me choose the perfect piece to mark such an important moment in my life. Monika

9 de enero de 2026
Opinión espontánea
Logotipo de Diamonds Factory Ireland

Respuesta de Diamonds Factory Ireland

Dear Montana,

Thank you for taking the time to review your experience with us, we appreciate your kind words.

We are also really pleased to hear you are satisfied with both your order and the service from our Cork team, especially Glauce and Jana!

Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.

Kindest regards,

Diamonds Factory Customer Service

Valorada con 5 estrellas sobre 5

Very happy with our purchase

Very happy with our purchase. The seller, Gustavo, was extremely friendly and helpful throughout the whole process, and the delivery was exactly on time. Would definitely recommend.

9 de enero de 2026
Opinión espontánea
Logotipo de Diamonds Factory Ireland

Respuesta de Diamonds Factory Ireland

Dear Hendrik,

Thank you for taking the time to review your experience with us, we appreciate your kind words.

We are also really pleased to hear you are satisfied with both your order and the service from our Dublin team, especially Gustavo!

Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.

Kindest regards,

Diamonds Factory Customer Service

Valorada con 5 estrellas sobre 5

Excellent professional service

Janaina is wonderfully professional and made the whole process of designing and choosing the perfect ring so easy and personal. We were given plenty of time and never felt rushed and Janaina's knowledge made it all so easy. The ring arrived before Christmas and is absolutely perfect. I could not reccomend enough and would advise anyone looking to get any type of ring to contact Janaina for a truly personalised and professional service.

23 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

We visited the Diamond Factory in…

We visited the Diamond Factory in Limerick city in early December. I was looking for an eternity ring .we met a lovely lady called Jemima she was so helpful and made us feel very welcome. She had a lot of knowledge when it came to diamonds. After I finally picked out my eternal ring we placed the order and had it just before Christmas. I would recommend the Diamond Factory to my family and friends.

3 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Recently met with Janaina from the get…

Recently met with Janaina from the get go she made the process very simple with how professional she is. I was recommended this lady by a friend. She also made sure I would have the ring for Christmas when all other jewelers I went to said the ring i wanted made wouldn't be made in the time frame I needed. All thanks to Janaina I have a very happy fiance with a very beautiful ring. Thank you.

23 de diciembre de 2025
Opinión espontánea

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