Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Damaged order on arrival. Multiple online enquiries and email sent. No reply. Customer service telephone line does not answer. Terrible experience. Customer service non-existent. Sent glass lamp shade... Ver más

Valorada con 5 estrellas sobre 5

Easy order process, goods arrived way ahead of schedule, well packaged etc. Very good value, hassle free ordering. Good quality lights, installation easy for diy-er and already looking at or... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Apple Headphones arrived sooner than expected for standard delivery and we’re as described original Apple headphones that didn’t need Bluetooth. I had tried cheap versions but outgoing sound on call... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Dickens Direct have a great range of products at great prices. The quality of the products are excellent. The website is very user friendly and checkout was straight forward. I was really surprised... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de accesorios para teléfonos celulares

Escrito por la empresa

With over 13 years of expertise, we proudly specialize in providing exceptional drop shipping services to numerous brands and companies, helping them expand their business horizons and conquer new markets across the globe. We understand the importance of staying ahead in a fast-paced and ever-evolving industry. That's why we curate an extensive collection of the latest gadgets and smart lights, sourced from renowned manufacturers and trusted suppliers. Whether you're a tech enthusiast seeking the latest trends or a business owner looking to enhance your product offerings, we have the perfect solution for you.


Información de contacto

3,7

Medio

TrustScore: 3.5 sobre 5

137 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 50% de las opiniones negativas

Suele tardar más de 1 mes en responder

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

1st class delivery and product

1st class delivery and product, looks and works as described 👍

5 de marzo de 2024
Opinión espontánea
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Respuesta de Dickens Direct

Hi,

Thank you so much for your review :)
We hope to see you again with us.

Kind Regards,
John
Customer Relations

Valorada con 5 estrellas sobre 5

Good experience.

Good experience.
Delivery arrived quicker than expected.
Ordered outside sensor lights just been installed.
Looking good.

2 de febrero de 2024
Opinión espontánea
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Respuesta de Dickens Direct

Dear Karen,

Thank you so much for this valuable 5-Stars review. We love to satisfy our customers and hope to see you again with us.

Kind Regards,
Dave
Customer Relations

Valorada con 1 estrellas sobre 5

I made a order paid for express…

I made a order paid for express shipping but it never got delivered. I tried to get in touch but no-one got back to me. This was a gift. I called the lines were busy, I tried the online chat no-one responded. I tried email again nothing.

10 de enero de 2024
Opinión espontánea
Logotipo de Dickens Direct

Respuesta de Dickens Direct

Hi,

We apologize for the inconvenience this may have caused.

Please contact us via email and we will assist you to the best of your satisfaction.

Please mention your order number in the email.

Kind Regards
Dave
Customer Care

Valorada con 5 estrellas sobre 5

Great value…

It was a good price and arrived quickly. Up to date information as well

15 de enero de 2024
Opinión espontánea
Logotipo de Dickens Direct

Respuesta de Dickens Direct

Hi,

Thank you so much for this valuable 5-Stars review. We love to satisfy our customers and hope to see you again with us.

Kind Regards,
Dave
Customer Relations

Valorada con 5 estrellas sobre 5

quick delivery and great product which…

quick delivery and great product which normally would have cost double the price or more! would recommend and is actually legit.

19 de diciembre de 2023
Opinión espontánea
Logotipo de Dickens Direct

Respuesta de Dickens Direct

Hi,

Thank you for your positive feedback which is very valuable for us.

We hope to see you again with us.

Kind Regards,
Dave
Customer Relations

Valorada con 5 estrellas sobre 5

Outdoor light

Great product and an excellent service.
The price of the item was of excellent quality and value. Thank you

20 de diciembre de 2023
Opinión espontánea
Logotipo de Dickens Direct

Respuesta de Dickens Direct

Hi,

Thank you so much for this valuable 5-Stars review. We love to satisfy our customers and hope to see you again with us.

Kind Regards,
Dave
Customer Relations

Valorada con 5 estrellas sobre 5

Good product supplied instantly

22 de diciembre de 2023
Opinión espontánea
Logotipo de Dickens Direct

Respuesta de Dickens Direct

Dear Shaun,

Thank you for your positive feedback which is very valuable for us.

We hope to see you again with us.

Kind Regards,
Dave
Customer Relations

Valorada con 5 estrellas sobre 5

Really good service

Really good service, fast, trustworthy

18 de diciembre de 2023
Opinión espontánea
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Respuesta de Dickens Direct

Dear Darren,

Thank you so much for your review :)
We hope to see you again with us.

Kind Regards,
Dave
Customer Relations

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, swift delivery very happy with my clip on lamp

18 de diciembre de 2023
Opinión espontánea
Logotipo de Dickens Direct

Respuesta de Dickens Direct

Dear Patricia,

Thank you so much for this valuable 5-Stars review. We love to satisfy our customers and hope to see you again with us.

Kind Regards,
Dave
Customer Relations

Valorada con 3 estrellas sobre 5

My first order was delivered on time…yes

My first order was delivered on time ant the right product was received. I placed another order of two led lamp but they sent me a mirror lamp. I still haven't received the right product. This is very disappointing. As it was a Christmas gift.

7 de diciembre de 2023
Opinión espontánea
Logotipo de Dickens Direct

Respuesta de Dickens Direct

Hi,

We apologize for the inconvenience this may have caused.

Please contact us via email and we will assist you to the best of your satisfaction.

Kind Regards
Dave
Customer Care

Valorada con 5 estrellas sobre 5

Straight forward process and prompt…

Straight forward process and prompt delivery. Many thanks

1 de diciembre de 2023
Opinión espontánea
Logotipo de Dickens Direct

Respuesta de Dickens Direct

Hi,

Thank you so much for this valuable 5-Stars review. We love to satisfy our customers and hope to see you again with us.

Kind Regards,
Dave
Customer Relations

Valorada con 5 estrellas sobre 5

Received my boots within 24 hours

Received my boots within 24 hours. Thank you

17 de octubre de 2023
Opinión espontánea
Logotipo de Dickens Direct

Respuesta de Dickens Direct

Dear Ian,

Thank you for your positive feedback which is very valuable for us.

We hope to see you again with us.

Kind Regards,
Dave
Customer Relations

Valorada con 5 estrellas sobre 5

Very good

Very good, quick service and the pod charger is quality. Definitely be using them again.

2 de octubre de 2023
Opinión espontánea
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Respuesta de Dickens Direct

Dear Kris,

Thank you so much for your review :)
We hope to see you again with us.

Kind Regards,
Dave
Customer Relations

Valorada con 5 estrellas sobre 5

Easy order process and good delivery

Order process was easy and well informed delivery

30 de septiembre de 2023
Opinión espontánea
Logotipo de Dickens Direct

Respuesta de Dickens Direct

Hi,

Thank you so much for this valuable 5-Star review. We love to satisfy our customers and hope to see you again with us.

Kind Regards,
Dave
Customer Relations

Valorada con 5 estrellas sobre 5

Great long lasting products

28 de abril de 2023
Opinión espontánea
Logotipo de Dickens Direct

Respuesta de Dickens Direct

Dear Nick,

Thank you so much for this valuable 5-Star review. We love to satisfy our customers and hope to see you again with us.

Kind Regards,
Daniel
Customer Relations

Valorada con 5 estrellas sobre 5

This was a very fast and reliable…

This was a very fast and reliable service and what I ordered came in the original package works well , u need to get it trust me, u will not regret it

17 de abril de 2023
Opinión espontánea
Logotipo de Dickens Direct

Respuesta de Dickens Direct

Dear Amaka,

Thank you for your positive feedback which is very valuable to us.

We hope to see you again with us.

Kind Regards,
Daniel
Customer Relations

Valorada con 5 estrellas sobre 5

The delivery was superb landing on my…

The delivery was superb landing on my door step before I’d noticed I would recommend people to buy from Dickens Direct as their delivery and item was absolutely what I had asked for.

26 de marzo de 2023
Opinión espontánea
Logotipo de Dickens Direct

Respuesta de Dickens Direct

Dear Awais,

Thank you so much for your review :)
We hope to see you again with us.

Kind Regards,
Daniel
Customer Relations

Valorada con 5 estrellas sobre 5

headphones…

headphones were good and they worked good!

1 de abril de 2023
Opinión espontánea
Logotipo de Dickens Direct

Respuesta de Dickens Direct

Dear Zara,

Thank you so much for this valuable 5-Star review. We love to satisfy our customers and hope to see you again with us.

Kind Regards,
Daniel
Customer Relations

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