Damaged order on arrival. Multiple online enquiries and email sent. No reply. Customer service telephone line does not answer. Terrible experience. Customer service non-existent. Sent glass lamp shade... Ver más
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Consulta las opiniones de los clientes
Easy order process, goods arrived way ahead of schedule, well packaged etc. Very good value, hassle free ordering. Good quality lights, installation easy for diy-er and already looking at or... Ver más
La empresa ha respondido
Apple Headphones arrived sooner than expected for standard delivery and we’re as described original Apple headphones that didn’t need Bluetooth. I had tried cheap versions but outgoing sound on call... Ver más
La empresa ha respondido
Dickens Direct have a great range of products at great prices. The quality of the products are excellent. The website is very user friendly and checkout was straight forward. I was really surprised... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
With over 13 years of expertise, we proudly specialize in providing exceptional drop shipping services to numerous brands and companies, helping them expand their business horizons and conquer new markets across the globe. We understand the importance of staying ahead in a fast-paced and ever-evolving industry. That's why we curate an extensive collection of the latest gadgets and smart lights, sourced from renowned manufacturers and trusted suppliers. Whether you're a tech enthusiast seeking the latest trends or a business owner looking to enhance your product offerings, we have the perfect solution for you.
Información de contacto
124 City Road, EC1V 2NX, London, Reino Unido
- +44 333 577 0049
- sales@dickensdirect.com
- dickensdirect.com
3,7
Medio
137 opiniones
Ha contestado el 50% de las opiniones negativas
Suele tardar más de 1 mes en responder
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Quick delivery
Quick delivery, very good price, overall very pleased and would shop here again. Thanks :)
17 de abril de 2023
Opinión espontánea
Respuesta de Dickens Direct
Dear Matthew,
Thank you for your positive feedback which is very valuable to us.
We hope to see you again with us.
Kind Regards,
Daniel
Customer Relations
Respuesta de Dickens Direct
Dear Andrew,
Thank you for your positive feedback which is very valuable for us.
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Good response great price and fast…
Good response great price and fast delivery
2 de septiembre de 2022
Opinión espontánea
Respuesta de Dickens Direct
Dear Neil,
Thank you so much for this valuable 5-Star review. We love to satisfy our customers and hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Very good
Very good. Was sceptical because of price but it works perfect and definitely seems legit Apple. Would certainly buy again and recommend.
20 de septiembre de 2022
Opinión espontánea
Respuesta de Dickens Direct
Dear Amy,
Thank you so much for your review :)
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Very good customer service
Very good customer service. Replied immediately and sorted out what needed to be sorted. Will definitely use again!
20 de septiembre de 2022
Opinión espontánea
Respuesta de Dickens Direct
Dear Katy,
Thank you for your positive feedback which is very valuable for us.
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
I orded the wrong cable thought it was…
I orded the wrong cable thought it was sorted out but they sent same cable again
Now sorted out n a full refund given
6 de septiembre de 2022
Opinión espontánea
Respuesta de Dickens Direct
Dear Barbara,
Thank you so much for your review :)
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Decently good work done by them
Decently good work done by them
Recommend it for you
26 de agosto de 2022
Opinión espontánea
Respuesta de Dickens Direct
Hi,
Thank you for your positive feedback which is very valuable for us.
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Fast Delivery and great products.
I would like say I was very pleased with iPhone fast charger and charging cable. Very fast deliver. I would highley recommend them.
17 de agosto de 2022
Opinión espontánea
Respuesta de Dickens Direct
Dear Shiraz,
Thank you so much for your review :)
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Be aware you will be buying from Amazon
Very speedy delivery. My only issue is that the item was supplied by Amazon. If I wanted to order from Amazon I would do it directly myself.
8 de agosto de 2022
Respuesta de Dickens Direct
Hi,
As we are selling across different platforms so some mechandise can be dispatched out from our amazon warehouse.
We hope you have received what you ordered for and are satisfied with your purchase.
Kind regards
Dave
Customer Care
First class service
I’d never heard of this company but their prices are brilliant so thought I’d order through them AND I am so glad I did! Absolutely spot on - great communication, speedy delivery for free and item just as advertised at a brilliant price.
Will definitely use them again and wouldn’t hesitate to recommend them.
5 de agosto de 2022
Opinión espontánea
Respuesta de Dickens Direct
Dear Juile,
Thank you for the 5-Star review, this will help us a long way and encourage our team :)
Hope to see you again.
Kind Regards,
Finn
Customer Relations
Hi I’m very happy with your service…
Hi I’m very happy with your service before that’s date i restive my item tanks
4 de agosto de 2022
Opinión espontánea
Respuesta de Dickens Direct
Good Morning,
Thank you for your positive feedback regarding our products and services. We're delighted to know that you had a good experience with us.
Hope to see you again with us.
Kind Regards,
James
Customer Relations
Great service
What a place to shop.Service great staff great purchase great
21 de julio de 2022
Opinión espontánea
Respuesta de Dickens Direct
Dear Andrew,
Thank you for your positive feedback which is very valuable for us.
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Everything as expected and quick…
Everything as expected and quick delivery!
21 de julio de 2022
Opinión espontánea
Respuesta de Dickens Direct
Dear Greame,
Thank you so much for this valuable 5-Star review. We love to satisfy our customers and hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Good experience
Good experience, delivered when expected. Product as described. Happy would use this company again.
21 de julio de 2022
Opinión espontánea
Respuesta de Dickens Direct
Dear Nicky,
Thank you so much for your review :)
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
No problems with the service thanks
21 de julio de 2022
Opinión espontánea
Respuesta de Dickens Direct
Dear Will,
Thank you for your positive feedback which is very valuable for us.
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Respuesta de Dickens Direct
Dear Janet,
Thank you so much for your review :)
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Ordered an iPhone lightning cable
Ordered an iPhone lightning cable. Prompt service and fast delivery.
Would definitely use Dickens Direct again.
15 de julio de 2022
Opinión espontánea
Respuesta de Dickens Direct
Dear Al,
Thank you for your positive feedback which is very valuable for us.
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Quick delivery and great service
8 de julio de 2022
Opinión espontánea
Respuesta de Dickens Direct
Dear Jax,
Thank you so much for your review :)
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
VERY GOOD PRODUCTS WITH GREAT PRICES
Genuine Cheaper Apple Lightning Cables and fast delivery, works well so I highly recommended.
8 de julio de 2022
Opinión espontánea
Respuesta de Dickens Direct
Dear Mohammed,
Thank you for your positive feedback which is very valuable for us.
We hope to see you again with us.
Kind Regards,
Dave
Customer Relations
Excellent product and extremely fast…
Excellent product and extremely fast delivery. Very impressed, thank you.
8 de julio de 2022
Opinión espontánea
Respuesta de Dickens Direct
Dear Shelley,
Thank you so much for this valuable 5-Star review. We love to satisfy our customers and hope to see you again with us.
Kind Regards,
Dave
Customer Relations
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