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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Either you've had your number skimmed or you're scammers yourselves. Just got an aggressive call from the number listed at this company telling me they were from the 'disrepair team's when I queried i... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Harassing calls every day refusing to hang up. Insulting me, making me say key words to get him off the phone. Team of bullies. Recorded the calls and Reported to Police

La empresa ha respondido

Valorada con 1 estrellas sobre 5

+443300272880 spam calls keeps calling from similar numbers really distressing please stop allowing your service to be used like this breech of TPS.Ongoimg for over a week! Over 55 calls showing as 03... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Incoming landline call from 'Heating Services' in Manchester, December 20, didn't feel right, arriving at the exact moment I was repairing my boiler! Discovering it to be routed via the Irish DiDWW w... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de servicios de telecomunicaciones

Acerca de DIDWW

Escrito por la empresa

🌍 DIDWW is a fully licensed telecom operator, providing two-way Voice and Messaging services across 90+ geographies. With telecom licenses in 30 countries and its own numbering resources in 18, DIDWW is constantly expanding its global reach.

✅ DIDWW applies automated quality and abuse monitoring, all backed by professional in-house support operating on a 24/7/365 basis.

🤝 Trusted by over 1,000 industry leaders, you can explore client success stories here: https://www.didww.com/solutions/success-stories

❗️It is important to know that DIDWW does not make or endorse any scam or spam calls. Unfortunately, spam calls appearing to come from DIDWW numbers are likely the result of caller ID spoofing, where a legitimate number is misused without our control.

🙏 To help fight caller ID spoofing with DIDWW numbers, we would appreciate it if you could report unwanted calls here: https://www.didww.com/report-unwanted-calls.

Your information helps us combat this issue. Thank you!

Información de contacto

1,7

Muy malo

TrustScore: 1.5 sobre 5

101 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 1 semana

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

The quality of the service is amazing

The quality of the service is amazing. But the people and the support team exceed all expectation.

Thanks for being our best telco partner

29 de julio de 2022
Opinión espontánea
Logotipo de DIDWW

Respuesta de DIDWW

Dear Jr Manchini,

Thank you for you kind words, it's our pleasure working with you.

Best regards,
The DIDWW Team

Valorada con 5 estrellas sobre 5

Our experience with DIDWW has been…

Our experience with DIDWW has been great. The rates are good, the portal is well thought out and easy to use, the customer service is great, and of course the service itself is of high quality!

25 de julio de 2023
Opinión espontánea
Logotipo de DIDWW

Respuesta de DIDWW

Dear Kunde,

Thank you for your kind words! These are very much appreciated.

Best regards,
The DIDWW Team

Valorada con 5 estrellas sobre 5

DIDWW has nothing to do with these…

DIDWW has nothing to do with these calls or scammers. UK should follow other countries and implement STIR/SHAKEN for caller ID authentication. These scammers use DIDWW’s and other number ranges that are published by the regulator, VoIP technology allows for caller ID spoofing. All these negative reviews on DIDWW are wrong and misleading.

2 de febrero de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great company for wholesale and…

Great company for wholesale and operators. Good support. Regarding spam calls, I got spam calls on the first day with new AT&T number. It's a global problem and have no connection to operator.

31 de enero de 2023
Opinión espontánea
Logotipo de DIDWW

Respuesta de DIDWW

Dear David Vong,

Thank you for your kind feedback, we highly appreciate it.

Bets regards,
The DIDWW Team

Valorada con 5 estrellas sobre 5

Superbe service

Amazing support and high quality service, working with DIDWW for 4 years and was never disappointed.
Recommande!

1 de febrero de 2023
Opinión espontánea
Logotipo de DIDWW

Respuesta de DIDWW

Dear Theo,

Pleasure working with you, your kind words inspire us to continue delivering the best customer experience for our users.

Best regards,
The DIDWW Team

Valorada con 5 estrellas sobre 5

Many of these reviews are misinformed

Many of these reviews are misinformed. DIDWW is a VoIP telecom operator who offers inbound/outbound services. While customers of DIDWW may be misusing their services resulting in "fraud" or "scams" the underlying issue is with the VoIP technology which for the moment can be misused by malicious players.

DIDWW is a superb vendor we have many years working with. They provide top-notch commercial and technical support, with competetive pricing and great quality.

11 de enero de 2023
Opinión espontánea
Logotipo de DIDWW

Respuesta de DIDWW

Dear Jacob,

Thank you for kind words!

Our whole team appreciates your feedback and we hope to continue meeting your expectations in the future.

Kind regards,
The DIDWW Team

Valorada con 4 estrellas sobre 5

dIDWW sorted the flaky call

Incoming landline call from 'Heating Services' in Manchester, December 20, didn't feel right, arriving at the exact moment I was repairing my boiler! Discovering it to be routed via the Irish DiDWW web/phone link service, I left a one star review here. But... pleased to say now that DiDWW.com responded early next day, to tell me they have suspended the 'heating company' involved.

20 de diciembre de 2022
Opinión espontánea
Logotipo de DIDWW

Respuesta de DIDWW

Dear Howard Ellison,

Here at DIDWW, we have set high standards of compliance; we adhere to all regulatory policies and take every complaint very seriously.

In order for us to investigate further, we kindly ask to fill out a dedicated form and help us by cooperating on this topic:
https://www.didww.com/report-unwanted-calls/

Thank you in advance.

Best regards,
The DIDWW Team

Valorada con 5 estrellas sobre 5

10/10

Amazing coverage of virtual numbers and exemplary customer service! Love it!

14 de noviembre de 2022
Opinión espontánea
Logotipo de DIDWW

Respuesta de DIDWW

Dear Olive,

Thank you for your kind words! This is the best motivation for us.

Best regards,
The DIDWW Team

Valorada con 5 estrellas sobre 5

Great service

Great service, friendly and very helpful service support.

11 de noviembre de 2022
Opinión espontánea
Logotipo de DIDWW

Respuesta de DIDWW

Dear INSCOCO,

We appreciate your feedback!

Kind regards,
The DIDWW Team

Valorada con 4 estrellas sobre 5

I have been using them for business.py…

I have been using them for business.py phone costs have dropped significantly, I can take my phone anywhere there is reliable internet.my sms codes get forwarded the customer service has been efficient. Every now and then the time that appears on my phone shifts ant I need to reset it. The min charge is $50 but I use more than that Monthly will the calls and # of lines.. I have 5 lines and it's way less than Vonage service and I can't really tell the difference.

16 de agosto de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Worst experience

Worst experience. Totally Scam company. They ask you to charge account and will not provide the sip services described on their site. Absolutely to avoid. Money lost...

5 de julio de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Very unreliable, bad internal processes.

The company has good offering on the market. However, phone services require high level of reliability. DIDWW is not reliable. You can be a client for years, build your business around their phone numbers and one day they cancel your services for no legal reason. You loose years of work. They use force majeure clause of the contract to legalize their one sided decisions.

28 de marzo de 2022
Opinión espontánea
Valorada con 2 estrellas sobre 5

MInimum payment amount 50USD with NO POSSIBLE REFUND of credit

Never got to use their service because the lowest payment on their website you can do is 50USD even when the cost of the services per month you need is 16UDS.

They try to get you to commit to use their service with 50USD deposit at the start with NO POSSIBLE REFUND OF YOUR PREPAID CREDIT as the customer support told me. No thank you for such extortion.

13 de enero de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Service!

I use this website for private reasons and not for business reasons. I got local US phone numbers so that I can be called for cheaper rates. I have no problems with the website. The call forwarding to my cellphone and as well to virtual phone numbers works perfectly fine. The support is beyond friendly and helpful. I can definitely recommend this website and this company!

21 de octubre de 2020
Opinión espontánea
Logotipo de DIDWW

Respuesta de DIDWW

Thank you, Steffi!

Valorada con 1 estrellas sobre 5

This is completely scam company

This is completely scam company. They lie you to top up balance and you will never get the refund. Your money on credit card will went forever.
Horrible support service, rude chat.

30 de junio de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

Absolute disgrace

Absolute disgrace. Difficult to work with, sales team tell you lies to sign you up about products and services then once paid the services are suddenly not available.
Support is slow and calls cut out a lot.
Caused me a lot of stress and billed me for anoher month after only 2 weeks saying that is how there billing cycle works.
Support staff are rude and you can only communicate via a chat window tht you have to keep clicking back and forth to and wont stay up while trying to resolve issues.
No apology or compensation and no idea how to deal with small customers.
So dissapointed with this company. Highly recommend looking elsewhere.
I

4 de febrero de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

Horrible service ever

Horrible service ever, I am working an online business long time from Israel, and now moving and based in Cyprus, and was needed for Israeli phone numbers for forwarding SMS from my eBay stores, the agent said we can not provide you a service for this purpose, asking why? and disconnect the conversation in my face, disaster!!! elementary human relationship

7 de enero de 2020
Opinión espontánea

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