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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

For years, I've been deeply involved sourcing these products from multiple marketplaces all over the world and not once has anyone offered better pries than them. One of the few sellers who uses prope... Ver más

Valorada con 5 estrellas sobre 5

At first I was skeptical because I always have a bit of skepticism towards things that seem too good to be true. I’m glad to be proven wrong. I’m pretty educated on the authenticities of the products... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The shipping to states took around a week or so which isn't that bad tbh. Everything fits well, no exchanges or returns necessary as the items seem true to the size advertised, often it's not the same... Ver más

Valorada con 5 estrellas sobre 5

When it comes to shipping then I have only positive things to say. Tracked, secure and delivered only via signature. This is important since the items are expensive and I wouldn't like to deal with ch... Ver más

Información sobre la empresa

  1. Tienda de accesorios de moda

Escrito por la empresa

DIHSAN is the ultimate destination for Designer Luxury Fashion. Our purpose as a company is to provide our clients with exactly what they want from the world of luxury fashion. We carry over 300 Designer Brands and curate every single piece for our clients. Our monthly sales are widely anticipated and the discounts can be up to 90% off. We believe in quality over quantity, buying less and of more value, so that we as a luxury online retailer and our clients can make our impact to make the designer fashion industry sustainable.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

162 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 33% de las opiniones negativas

Suele tardar más de 1 mes en responder

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Valorada con 1 estrellas sobre 5

Delivery process was not transparent

Delivery process was not transparent, nor accurate and it took way longer than necessary to receive. Adding details as requested by the vendor. Order placed on 22 -Jul, an email from vendor indicating "order is on the way with a DHL tracking number and location of shipment (Doral, FL), 24 -Jul. Another 5 days before ever leaving FL. Each day we'd check against the tracking number and for 5 days no activity!!! On the day of the proposed delivery, we receive an "EXCEPTION NOTICE", and the tracking had the package in Dora, FL; the origin!!!! After continuous tracking there was no movement. On the day the packaged arrived; it came by way of USPS and not DHL. Total nonsense!!!

status
01
August 2025
Exception
From
DORAL, FL 33122,
US

Aug 01, 2025
DELIVERY STATUS NOT UPDATED
09:45 PM CT, Saint Louis, MO, US

DELIVERY STATUS NOT UPDATED
09:01 PM CT, Saint Louis, MO, US

OUT FOR DELIVERY
09:11 AM CT, Saint Louis, MO, US

ARRIVAL AT POST OFFICE
09:00 AM CT, Saint Louis, MO, US

Jul 31, 2025
PROCESSED THROUGH USPS SORT FACILITY
11:04 AM CT, Hazelwood, MO, US

Jul 30, 2025
TENDERED TO DELIVERY SERVICE PROVIDER, ALLOW 1-3 DAYS FOR UPDATES FOR PACKAGES WITHIN THE US
05:08 PM CT, Kansas City, MO, US

ARRIVAL DESTINATION DHL ECOMMERCE FACILITY
01:48 PM CT, Kansas City, MO, US

Jul 29, 2025
DEPARTURE ORIGIN DHL ECOMMERCE FACILITY
03:18 AM ET, Orlando, FL, US

PROCESSED
12:02 AM ET, Orlando, FL, US

Jul 25, 2025
EN ROUTE TO DHL ECOMMERCE DISTRIBUTION CENTER OR AWAITING PROCESSING
03:12 AM ET, Orlando, FL, US

Jul 24, 2025
LABEL CREATED
09:44 PM ET, Orlando, FL, US

That's even worse, if your system shows the order made in 2024; which is highly impossible considering all computers are date stamped. Nonetheless, if that were the case, you didn't ship until a year later?

It gets even worse, today; we finally get tracking via email:
DHL eCommerce <12:57 AM (11 hours ago)
to me

xxxxxxxxxxxx23250129

The status of your shipment has changed:

Delivered
DELIVERED
[FRONT DOOR/PORCH]
08/01/2025 at 01:51 PM CST

3 de agosto de 2025
Logotipo de DIHSAN

Respuesta de DIHSAN

Hi Arnette,

Thank you for your feedback. We're very sorry to hear that your recent experience didn't live up to your expectations and that you found our delivery process to be less than transparent.
We want to get this right.

Could you please share more details about where you felt the process lacked transparency?

This feedback is incredibly important as we work to improve our communication and delivery system.

We want to assure you that we pay for all duties and taxes upfront on every order. We understand that delivery times are a key part of your experience. While we strive to provide accurate estimates, we are currently seeing some delays to certain regions within Canada and the US.

Thank you again for bringing this to our attention.

Hi Arnette,

It seems there might be a mix-up with your order. Our records show your order was placed with us on August 3, 2024, and your records indicate tracking information from 2025, as well, our label creation originates from CA, and not FL.

Even so, we're sorry to hear you're unhappy with your experience with Dihsan. We appreciate your feedback and will use it to improve.

Valorada con 5 estrellas sobre 5

This shop stood out to me

This shop stood out to me because it sells cool, high-quality streetwear and designer clothes without long waits or fake stuff. I got a Palm Angels hoodie and an Off-White belt, and they were even better than I thought. I also like that they keep adding new items from the latest collections.

1 de agosto de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

I don’t know how this site has gotten…

I don’t know how this site has gotten all these positive reviews. I ordered 2 pairs of Versace Jeans Collection sandals. They are not authentic and they are made in China! They are also defective, the strap isn’t adjustable but it is so loose that it they don’t touch your ankle. Definitely not Versace quality. Then no response via email and you can’t get a live person on the phone. I am disputing with my credit card company as I spent $555 US. I wouldn’t recommend buying from this site

8 de julio de 2025
Opinión espontánea
Logotipo de DIHSAN

Respuesta de DIHSAN

Hi there,

We’re truly sorry to hear about your experience and want to address your concerns with care and clarity. DIHSAN only sources products through authorized brand partners and verified luxury distributors — we do not sell counterfeit items, and we take authenticity extremely seriously.

Regarding the sandals, many designer labels manufacture certain collections in different countries, including China, depending on the line and season. However, the concerns you’re describing (fit, strap construction, defect) are absolutely something we want to review and resolve.

We’ve checked our system and haven’t located any open messages under this name, so please reach out to us directly at support@dihsan.com
with your order number. Our team will personally investigate your order, verify all product details, and work with you toward a proper resolution.

Your trust matters to us, and we’re committed to clearing up any misunderstanding and ensuring you feel supported.

Thank you,
The DIHSAN Team

Valorada con 5 estrellas sobre 5

PERFECT

Every item I’ve received has been absolutely perfect. The quality is outstanding, everything arrived exactly as expected, and there were no issues whatsoever. I’m thoroughly pleased with the entire experience. Thank you!

30 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

They have good prices

They have good prices, that's why I keep coming back. The deliveries can vary from state to state I guess but they are great so no doubt about that!

18 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Trustworthy retailer

I purchased the Fendi sweater at a discounted price. Will not get that deal any where else! Will be buying more items as shipping was fast and efficient.

6 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Above all standards

Oh they definitely exceeded my expectations! The delivery was super fast and the price was great too. You just gained a customer for life! Thanks.

1 de junio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

I bought the Versace leather moto pants

I bought the Versace leather moto pants and they are a perfect fit! Reasonably priced too, not sure I'd get something cheaper elsewhere. Thank you.

16 de mayo de 2025
Opinión espontánea
Logotipo de DIHSAN

Respuesta de DIHSAN

It's wonderful to hear that your Versace leather moto pants are a perfect fit. We're thrilled you're happy with your purchase. Enjoy your new pants! Thank you for your review!

Valorada con 5 estrellas sobre 5

Love the prices

Love the prices, pretty reasonable to be honest. The quality is on par too of what one expect from a designer store. Many thanks!

14 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent designer boutique with GREAT prices and decent customer service

Very pleasant, respectful and kind communication! Products are absolutely 100% authentic and very well priced. Absolutely worth it checking out this new fashion icon.
In my experience the best way to get a fast response from them is to text them via WhatsApp! Happy bargain hunting

18 de febrero de 2025
Opinión espontánea
Logotipo de DIHSAN

Respuesta de DIHSAN

We're absolutely delighted to hear you had such a positive experience with our designer boutique! It's fantastic to know that you appreciate our great prices, 100% and customer service with pleasant, respectful, and kind communication.

We're also glad you found our WhatsApp text service helpful for quick responses – that's a great tip for other shoppers!
Thank you for calling us a "new fashion icon" and for recommending us. We hope you enjoy your new finds and look forward to helping you with your next designer product.

Valorada con 1 estrellas sobre 5

Very very poor customer service

Very very poor customer service. Even after saying that I am open to bearing the return label cost and new product shipping cost as I needed an exchange no one from the team responded back to voicemails and emails. I would ask anyone who ever comes to Dihsan to rethink shopping. For any reason if you need customer support that concept is just a joke for this store.

16 de enero de 2025
Opinión espontánea
Logotipo de DIHSAN

Respuesta de DIHSAN

We are so sorry to hear about your negative experience with our customer service. We sincerely apologize for the lack of response to your voicemails and emails regarding your exchange. This is certainly not the level of service we strive to provide at DIHSAN, and we understand your frustration. We appreciate you bringing this to our attention, as it helps us identify areas where we need to improve.

We are looking into what happened with your specific case to ensure this doesn't happen again. Please reach out to us directly at contact@dihsan.com so we can try to resolve this issue for you. We value your business and hope to have the opportunity to regain your trust.

Valorada con 5 estrellas sobre 5

Amazing experience

At first I was skeptical because I always have a bit of skepticism towards things that seem too good to be true. I’m glad to be proven wrong. I’m pretty educated on the authenticities of the products I buy, and I can confirm that the Tom Ford buckley briefcase I bought is 100% authentic, it came in good condition, delivery date was as promised, and a price that many other stores couldn’t beat. Looking forward to shopping here again.

12 de diciembre de 2024
Opinión espontánea
Logotipo de DIHSAN

Respuesta de DIHSAN

Thank you so much for your kind words! We truly appreciate you taking the time to share your positive experience. We strive to provide exceptional service and are thrilled to hear that we exceeded your expectations

Thank you again so much John, we look forward to serving you again in the future.

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