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Dining Solutions Direct Opiniones 

284
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We’ve been using DSD for a very long time and throughout that period John has been our delivery person. He is totally reliable and a very friendly character, who is a credit to DSD. We started by buyi... Ver más

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Valorada con 2 estrellas sobre 5

Tonight we had the cod witch was so pumped up with water when frozen,after defrosting it was half the size,then after cooking in foil with lemon,butter and pepper it did shrink again,so will not be or... Ver más

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Valorada con 5 estrellas sobre 5

Excellent food, fish & meat are exceptional, you get what you pay for & if you are not happy they will give you a refund. All food is of a very high standard & an excellent service right from delivery... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We’ve bought from DSD since Martin Lahe first arrived on our doorstep over 17 years ago. Always courteous and cheerful and undoubtedly a great asset to DSD. We chat about our families before he show... Ver más

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Información sobre la empresa

  1. Proveedor de productos comestibles
  2. Tienda de congelados
  3. Servicio de pedidos de comida online

Escrito por la empresa

Welcome to Dining Solutions Direct. Dining Solutions Direct (DSD Food Group) is a UK food delivery business headquartered in Wellington, Somerset, specialising in high-quality frozen food, sold with personal service direct to customers’ doors. We have built our reputation around friendly, knowledgeable service, consistent product quality, and making it easier for busy households to keep their freezer stocked with great-tasting food. We operate as a UK limited company and work through a growing network of local distributors who serve customers in person, building long-term relationships rather than relying on one-off online transactions. That personal approach is a big part of what makes DSD different. Many of our customers have been with us for years and value being able to deal with someone who knows their preferences and can recommend products that suit their household. Our range includes a broad selection of frozen fish, seafood, chicken, meat products, ready-to-cook meals and family freezer favourites, with popular lines often including products such as prawns, sea bass, chicken kievs, salmon and other easy midweek meal options. Customers regularly tell us they value the quality, convenience and reliability of our service, especially when life is busy, and they want good food available at home without the hassle of shopping around. What sets us apart is the combination of doorstep convenience and personal service. We are not just a faceless online retailer or supermarket freezer aisle. Our team takes time to explain the products, recommend suitable options, and help customers choose food that works for their family, freezer space and routine. We focus on quality products, repeat service and building trust over time. If you need support, product advice or help with an order, customers can contact DSD directly through our normal business contact channels. We aim to provide responsive, helpful service both at the point of sale and afterwards. At DSD, we believe good food and good service still matter. Our goal is simple: to deliver quality frozen food with a personal touch.

Escrito por la empresa

Dining Solutions Direct delivers restaurant-quality meat and fish straight to your door, at prices that make sense. We specialise in premium frozen produce, personally delivered by dedicated local distributors who get to know you and your preferences. No subscriptions, no gimmicks, just consistently great food, reliable service, and customers who order again and again because it’s worth it.

Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

284 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

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(284)

265 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Ionut is always very friendly and…

Ionut is always very friendly and professional and the Dining Solutions Direct
Products are fantastic, tasty and good value. We have been buying from Dining Solutions Direct for some years now.

8 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very highly recommended!

We know the person who delivers this company's excellent food to us as John the Fish Man. It's always a pleasure to see him, not just because of the great food he offers but also because he is so positive, upbeat, interested and enthusiastic. He remembers what we like and don't like and always has new recommendations for us to try.
So we get the benefit of varied, excellent quality food products alongside exceptional service.
I can't recommend Dining Solutions and John highly enough.

8 de julio de 2026
Opinión espontánea
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Respuesta de Dining Solutions Direct

Hi Simon,

Thank you so much for your fantastic review and recommendation.

We’re delighted to hear how much you enjoy the food and the service you receive from John, or as you know him, John the Fish Man.

It’s great to know he remembers your preferences, brings new recommendations, and makes each visit such a positive experience.

Thank you again for choosing Dining Solutions Direct and for your continued support. John will be thrilled with your kind words.

Valorada con 5 estrellas sobre 5

Quality of food is excellent

Quality of food is excellent, the service from Martin 4000 is second to none, always happy and helpful,will definitely continue to use

8 de julio de 2026
Opinión espontánea
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Respuesta de Dining Solutions Direct

Hi Stephen, thank you for your great review. We’re really pleased to hear you’re enjoying the excellent food quality and that Martin 4000 continues to provide such helpful, friendly service. We really appreciate your continued support.

Valorada con 5 estrellas sobre 5

We’ve been using DSD for a very long…

We’ve been using DSD for a very long time and throughout that period John has been our delivery person. He is totally reliable and a very friendly character, who is a credit to DSD. We started by buying frozen fish, but now we purchase a variety of frozen foods such as turkey crown, beef joints, chicken Kiev, squid etc, but the one item we always buy exclusively from him are the king prawns, which are just fantastic. However, we find all the products to be top quality, and we’ve never been disappointed. John is a very hardworking and nice person, who is always willing to go out of his way to help us if we need something urgently.

7 de julio de 2026
Opinión espontánea
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Respuesta de Dining Solutions Direct

Hi Tudor, thank you for such a fantastic review and for being loyal customers for so many years. We’re delighted to hear that John has looked after you so reliably and with such friendly service throughout that time. It’s great to know you enjoy such a wide variety of our products, especially the king prawns. We’ll make sure John sees your kind words, and we really appreciate your continued support.

Valorada con 5 estrellas sobre 5

Excellent quality.

Excellent food, fish & meat are exceptional, you get what you pay for & if you are not happy they will give you a refund. All food is of a very high standard & an excellent service right from delivery from Martin 4000.

4 de julio de 2026
Opinión espontánea
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Respuesta de Dining Solutions Direct

Hi Debbie, thank you for your excellent review. We’re really pleased to hear you enjoy the quality of our fish, meat and wider range, and that Martin 4000 provides such great service. We really appreciate your support.

Valorada con 5 estrellas sobre 5

Great product range, great service

We've been enjoying Dining Solutions Direct products for several years now, particularly the great range of fish. Martin offers a brilliant service, delivering to us within a couple of days of a text message. So easy and efficient.

5 de julio de 2026
Opinión espontánea
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Respuesta de Dining Solutions Direct

Thank you so much, Martha! We're delighted to hear you've been enjoying our fish range over the years, and that Martin's quick, efficient service - delivering within a couple of days of your text - has made things so easy. We really appreciate your kind words and look forward to serving you again soon!

Valorada con 5 estrellas sobre 5

Delicious food easy to cook.

We’ve bought from DSD since Martin Lahe first arrived on our doorstep over 17 years ago. Always courteous and cheerful and undoubtedly a great asset to DSD. We chat about our families before he shows us the delights of his van. There is no pressure to buy and we’re always happy to stock up the freezer with the delicious food. Invariably we purchase our favourites, butter milk chicken - just perfect, and steak and ale pies - real comfort food! Occasionally we try something different and are not disappointed. Thank you DSD and Martin for making life a little easier.

Reading other reviews, I note that some people have problems fitting the boxes into their freezers. I take the contents of the box, in their bag, out of the box then tear off the instructions from the box and put it in the bag. It now takes up much less room in the freezer. Hope this helps.

4 de julio de 2026
Opinión espontánea
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Respuesta de Dining Solutions Direct

Thank you so much for such a wonderful review, and for sharing your freezer tip - that's really helpful and we'll pass it along! It's lovely to hear Martin has been such a warm, welcoming face at your door for 17 years, and that the buttermilk chicken and steak and ale pies have become firm favourites. Thank you for your loyalty - we look forward to seeing him at your door for many more years to come!

Valorada con 2 estrellas sobre 5

Tonight we had the cod witch was so…

Tonight we had the cod witch was so pumped up with water when frozen,after defrosting it was half the size,then after cooking in foil with lemon,butter and pepper it did shrink again,so will not be ordering any more

4 de julio de 2026
Opinión espontánea
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Respuesta de Dining Solutions Direct

Thank you for letting us know, Angie, and we're really sorry the cod didn't live up to expectations - that's not the experience we want you to have. We'd like to make this right, so please do get in touch with us directly so we can look into it. We hope you'll give us another chance.

Valorada con 5 estrellas sobre 5

Food review

Had the southern fried chicken - absolutely delicious and had great service by my local fish man Aaron. Great value for money as you get lots of portions in a box. Definitely worth it!

4 de julio de 2026
Opinión espontánea
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Respuesta de Dining Solutions Direct

Thank you, Alice! So pleased to hear you loved the southern fried chicken and that Aaron looked after you so well - great value with generous portions is exactly what we aim for. We look forward to serving you again soon!

Valorada con 5 estrellas sobre 5

Martin Lahe’s arrival with all the…

Martin Lahe’s arrival with all the delicious food is a life saver especially at the start of the school holidays. Thoroughly recommend Dining Solutions. Penny Jarvis

4 de julio de 2026
Opinión espontánea
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Respuesta de Dining Solutions Direct

Thank you so much, Penny! We're so glad Martin's visits and our food have been such a help, especially with the school holidays upon us. Thank you for the lovely recommendation - we look forward to seeing you again soon!

Valorada con 5 estrellas sobre 5

Delicious food

Delicious food, beautifully flavoured! Top quality and big portions. Rep knew his products, friendly and knowledgeable on how to cook them. Would definitely buy again. 5 star all round

31 de mayo de 2026
Opinión espontánea
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Respuesta de Dining Solutions Direct

Hi Heather,

Thank you so much for your lovely 5-star review. We’re really pleased to hear you enjoyed the food, the flavour, the portion sizes, and the quality.

It’s also great to know our rep was friendly, knowledgeable, and helpful with cooking advice. We really appreciate your support and look forward to serving you again.

Valorada con 5 estrellas sobre 5

High quality product

High quality product. Really professional experience, Moon was a very likeable guy and knew his products very well.

27 de junio de 2026
Opinión espontánea
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Respuesta de Dining Solutions Direct

Thank you, Stephen! We're delighted to hear you had such a great experience. Moon really does know his products inside out, and it's wonderful to hear that his warm, professional approach comes through so well. We look forward to seeing you again soon!

Valorada con 5 estrellas sobre 5

Go on.. treat yourself!!!

If you are looking for “Supermarket” grade then go elsewhere. This food is premium quality and worth every penny. Our local rep David is always great for inspiration on what to try next. Excellent service in the Basingstoke area!

16 de mayo de 2026
Opinión espontánea
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Respuesta de Dining Solutions Direct

Adam, you've absolutely nailed it - thank you! Premium quality is exactly what we're here for, and David will be thrilled to read this. He loves helping customers discover brilliant new things to try. We'll make sure he hears your kind words - and thank you for the fantastic recommendation!

Valorada con 5 estrellas sobre 5

Very friendly and informative sales…

Very friendly and informative sales representative. Not pushy at all. Knew the products and sources well. We are in the South West patch.

27 de junio de 2026
Opinión espontánea
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Respuesta de Dining Solutions Direct

Thank you so much for the lovely review, Austin! We're really pleased to hear our representative made such a great impression — friendly, knowledgeable and not pushy is exactly what we aim for. We hope you enjoy your food and look forward to seeing you again in the South West!

Valorada con 5 estrellas sobre 5

Ryan was great

Ryan was the most helpful "saleman" we have every come across, not pushey, very knowlegble and fun to do business with we are very happy withour purchase and look forward to more food in thebfuture

26 de junio de 2026
Opinión espontánea
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Respuesta de Dining Solutions Direct

Thank you so much for your wonderful review, Jeffrey! We're delighted to hear that Ryan made such a great impression — he truly is a fantastic member of our team. We hope you enjoy every meal, and we look forward to bringing you more great food in the future!

Valorada con 4 estrellas sobre 5

David and Caspar were polite and…

David and Caspar were polite and listened to what I was interested in buying and based on that advised me of which products might be of interest.

23 de junio de 2026
Opinión espontánea
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Respuesta de Dining Solutions Direct

Thank you so much for your kind words, Maria! We're really pleased to hear that David and Caspar took the time to listen and help point you in the right direction — that personal, attentive approach is something we genuinely care about. We hope you're enjoying your products and we look forward to seeing you again soon!

Valorada con 5 estrellas sobre 5

Friendly and knowledgeable .

Friendly and knowledgeable .
Good selection of products, however I do prefer plain and not pre seasoned. That's only because I make my own seasoning

22 de junio de 2026
Opinión espontánea
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Respuesta de Dining Solutions Direct

Thank you for your lovely feedback. We’re really pleased to hear you found us friendly and knowledgeable, and that you liked the selection of products.

We completely understand your preference for plain products, especially if you enjoy creating your own seasoning at home. We do offer a range of options, and your feedback is very useful as we continue developing the range.

Thanks again for taking the time to leave a review. It’s much appreciated.

Valorada con 4 estrellas sobre 5

Good value.

As a single pensioner, five boxes of fish products has completely filled my freezer and provided me with many weeks’ worth of good food at reasonable prices.

21 de junio de 2026
Opinión espontánea
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Respuesta de Dining Solutions Direct

Thank you so much for your lovely review, Margaret! We're really pleased that the fish products have kept your freezer well stocked and provided such great value over the weeks ahead. Making quality food accessible and worthwhile is exactly what we aim for, and it's wonderful to hear it's hitting the mark. We hope you enjoy every meal!

Valorada con 5 estrellas sobre 5

Ryan is excellent

Ryan is excellent! He’s efficient and always gives great recommendations!

20 de junio de 2026
Opinión espontánea
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Respuesta de Dining Solutions Direct

Thank you for the wonderful review, Dr Asratova! We're so pleased to hear that Ryan has been efficient and given you great recommendations - that personal, knowledgeable service is something we take real pride in. We'll make sure Ryan hears your kind words. We look forward to seeing you again soon!

Valorada con 5 estrellas sobre 5

Excellent produce from Dining Solutions…

Excellent produce from Dining Solutions Direct. I have been buying my mixed meat box for several years now. Highly recommend the Coquilles St Jacque too.

Andy (my rep 1513) pops round every 3 months and always has time for a friendly chat. Always happy and cheerful even when it is cold and raining! Thank you for a great service and scrumptious produce.

16 de junio de 2026
Opinión espontánea
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Respuesta de Dining Solutions Direct

Thank you so much, Samantha! It's wonderful to hear that you've been a loyal customer for so many years and that the mixed meat box keeps delivering. The Coquilles St Jacques are a real favourite - great choice! Andy will be really pleased to read this - we'll make sure he sees it. We look forward to many more visits!

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