We’ve been using DSD for a very long time and throughout that period John has been our delivery person. He is totally reliable and a very friendly character, who is a credit to DSD. We started by buyi... Ver más
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Tonight we had the cod witch was so pumped up with water when frozen,after defrosting it was half the size,then after cooking in foil with lemon,butter and pepper it did shrink again,so will not be or... Ver más
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Excellent food, fish & meat are exceptional, you get what you pay for & if you are not happy they will give you a refund. All food is of a very high standard & an excellent service right from delivery... Ver más
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We’ve bought from DSD since Martin Lahe first arrived on our doorstep over 17 years ago. Always courteous and cheerful and undoubtedly a great asset to DSD. We chat about our families before he show... Ver más
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Información sobre la empresa
Escrito por la empresa
Welcome to Dining Solutions Direct. Dining Solutions Direct (DSD Food Group) is a UK food delivery business headquartered in Wellington, Somerset, specialising in high-quality frozen food, sold with personal service direct to customers’ doors. We have built our reputation around friendly, knowledgeable service, consistent product quality, and making it easier for busy households to keep their freezer stocked with great-tasting food. We operate as a UK limited company and work through a growing network of local distributors who serve customers in person, building long-term relationships rather than relying on one-off online transactions. That personal approach is a big part of what makes DSD different. Many of our customers have been with us for years and value being able to deal with someone who knows their preferences and can recommend products that suit their household. Our range includes a broad selection of frozen fish, seafood, chicken, meat products, ready-to-cook meals and family freezer favourites, with popular lines often including products such as prawns, sea bass, chicken kievs, salmon and other easy midweek meal options. Customers regularly tell us they value the quality, convenience and reliability of our service, especially when life is busy, and they want good food available at home without the hassle of shopping around. What sets us apart is the combination of doorstep convenience and personal service. We are not just a faceless online retailer or supermarket freezer aisle. Our team takes time to explain the products, recommend suitable options, and help customers choose food that works for their family, freezer space and routine. We focus on quality products, repeat service and building trust over time. If you need support, product advice or help with an order, customers can contact DSD directly through our normal business contact channels. We aim to provide responsive, helpful service both at the point of sale and afterwards. At DSD, we believe good food and good service still matter. Our goal is simple: to deliver quality frozen food with a personal touch.
Escrito por la empresa
- Dining Solutions Direct delivers restaurant-quality meat and fish straight to your door, at prices that make sense. We specialise in premium frozen produce, personally delivered by dedicated local distributors who get to know you and your preferences. No subscriptions, no gimmicks, just consistently great food, reliable service, and customers who order again and again because it’s worth it.
Información de contacto
Unit 8F Greenham Business Park, Greenham,, TA210LR, Wellington, Reino Unido
- 01460 259873
- customersupport@diningsolutionsdirect.com
- diningsolutionsdirect.com
4,6
Excelente
284 opiniones
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Andy 1542 is just fantastic*
Andy 1542 is just fantastic, he is more than a salesman, he is a friend* We have been eating great fish thanks to him for more than 14 years… I have to say that, since he moved to Dining Solutions Direct the quality has been excellent! From the sea bass to prawns, chicken and our latest discovery, thanks to Andy’s advice, squid, which I just baked for 20/25 mins and the result was better than a restaurant. Thanks Andy 1542! and DSD keep it up! Rebecca&Yasha
11 de marzo de 2026
Opinión espontánea
Respuesta de Dining Solutions Direct
Thank you so much Rebecca & Yasha for such a lovely review. Andy will be absolutely delighted to read this. It’s wonderful to hear that you’ve been enjoying the food for so many years and that Andy has become more than just the person delivering it.
We’re really pleased you’re enjoying the quality of the products, especially the sea bass, prawns and chicken, and it’s great to hear the squid was such a success. Andy does love recommending new things to try and it sounds like that one paid off perfectly.
Thank you again for your continued support over the past 14 years. It truly means a lot to all of us at Dining Solutions Direct.
The salesman "charlie" was brilliant
The salesman "charlie" was brilliant, honest, informative and very polite and friendly.
Although the products are a little on the pricey side, the quality is exceptional.
9 de marzo de 2026
Opinión espontánea
Respuesta de Dining Solutions Direct
Thanks very much for the kind feedback. Charlie will be really pleased to hear this — he takes great pride in looking after his customers and making sure people understand exactly what they’re buying.
We really appreciate you recognising the quality of the products. We focus on sourcing the best we can, so it’s great to know you’re enjoying them.
Thanks again for your support.
Food quality is always 100%
Food quality is always 100%
Delivered to the door which fits in with busy lifestyle is a plus.
Engaging staff, helpful and always open to feedback.
One thing to consider is the bulk buying, if you decided to be adventurous and it turns out not to be your thing can leave you with excess food. Tom, might be worth doing a "pick and mix" box to help with smoothing this issue. I want to try it all, the products are great but reluctant at times incase Iget caught short.
Other than this It is all possitive , thanks.
10 de marzo de 2026
Opinión espontánea
Respuesta de Dining Solutions Direct
Thanks very much for the thoughtful feedback, we really appreciate it.
We’re glad the home delivery and quality of the food work well with your busy lifestyle, and it’s great to hear the team have been helpful and open to feedback.
Your point about bulk buying is a really good one. Trying something new can feel like a bit of a commitment when the packs are larger, so the idea of a “pick and mix” style box is a great suggestion. I’ll make sure Tom and the team hear that.
Thanks again for your support and for taking the time to share your experience — we’re really pleased you’re enjoying the products.
Good quality food with helpful lady 893.
3 de marzo de 2026
Opinión espontánea
Respuesta de Dining Solutions Direct
Thank you for your kind review.
We're really pleased to hear you enjoyed the quality of the food and found Tracy (893) helpful. She takes great pride in looking after her customers and sharing her knowledge of the products.
We truly appreciate your support and hope you continue to enjoy the food.
Good quality food
Nice friendly staff didn't push us into buying anything,we brought some chicken in garlic and herbs which was very tasty
It would be good if you had smaller portion packs as i don't have a huge freezer, or a taster pack of assorted meat or fish
4 de marzo de 2026
Opinión espontánea
Respuesta de Dining Solutions Direct
Hi,
Thank you for your kind review. We're really pleased to hear you enjoyed the quality of the food and found our team friendly and relaxed when visiting. It’s great to know the chicken in garlic and herbs went down well too.
We also appreciate your suggestion about smaller portion packs or a mixed taster selection. Feedback like this is really helpful and we’ll certainly take it on board as we continue developing our range.
Thanks again for taking the time to share your thoughts.
Marius (5012) Passion for food
Marius (5012) is always friendly and cheerful. He has a passion for his food and will gladly recommend the most delicious ideas, so you’ll truly enjoy every meal.
6 de marzo de 2026
Opinión espontánea
Respuesta de Dining Solutions Direct
Hi Martin,
Thank you for the lovely feedback. We're really pleased to hear how friendly and enthusiastic Marius has been when visiting you. He genuinely cares about the products he brings and takes pride in recommending meals customers will really enjoy.
It’s great to know his passion for the food comes across and helps make every visit a positive experience.
Thanks again for taking the time to share your review.
A customer friendly home service
Marius was very knowledgeable and I look forward to trying the fish we have bought
5 de marzo de 2026
Opinión espontánea
Respuesta de Dining Solutions Direct
Thanks for the lovely feedback, Karen. We’re really pleased to hear Marius looked after you and shared his knowledge. The fish is a favourite with many of our customers, so we hope you enjoy it just as much. Thanks again for taking the time to leave a review.
Lovely salesmen
Lovely salesmen, worked hard to get a sale from someone who doesn’t normally buy at the door. Quality of the food sells itself. Mixed boxes suitable for 2 people would win the extra star, I don’t have lots of freezer space
5 de marzo de 2026
Opinión espontánea
Respuesta de Dining Solutions Direct
Thanks for the kind words. Our reps do work incredibly hard, so it’s great to hear that came across. Even better that the food lived up to expectations.
That’s a really helpful suggestion about mixed boxes for two with smaller freezer space. We’re always looking at ways to make things more convenient for customers, so feedback like this is genuinely useful.
Enjoy the food and we hope to see you again soon.
Review Tom728
We’ve been using Tom from DSD for a while now and he’s great, as is the food he brings us. Very knowledgeable about the food and always on time.
30 de enero de 2026
Opinión espontánea
Respuesta de Dining Solutions Direct
Thank you for the lovely feedback. We’re really pleased to hear you’ve been enjoying both the food and the service from Tom. He takes a lot of pride in looking after his customers and knowing the products inside out, so it’s great to see that recognised. We truly appreciate your continued support and look forward to serving you again soon
Our local rep Tom (Tom 728) is great.
Our local rep Tom (Tom 728) is great. Always responsive, comes when we need him which as we have very busy lives means that we have to be very specific about timings. He is always friendly and our Chef (Neil) absolutely loves the quality of the products.
Sometimes availability of specific products is patchy, we understand that this can be difficult but maybe on the website the company could note when products are not available, for example we have waited several months to get Chicken Supremes.
Tom however always tries to make sure we get what we need, we have a large freezer with a wide range of Dining Solutions Direct foods. One other small gripe, more catering for dairy allergies would be good. Fortunately, having our own Chef minimises this but there are some products we would live to try but cannot due to dairy content.
16 de febrero de 2026
Opinión espontánea
Respuesta de Dining Solutions Direct
Thank you for your detailed and thoughtful review.
We’re so pleased Tom is able to work around your busy schedule and provide the service you need, and it’s fantastic to hear Neil enjoys the quality of the products.
We appreciate your feedback on product availability and dairy-free options — this is very helpful and will be shared with the team. Thank you again for your continued support; it really means a great deal to us.
Fresh fish and meat and great door service
Fresh fish and meat. To your door! We have some steak mince and ready made parcels. Always exceptional taste and whilst not cheap it is worth it to eat good ingredients.
Tom728 is our newest chap and he's as friendly, professional and helpful as Peter our late wonderful chap. Was sorry to hear of his loss but Tom has been a Great replacement.
25 de agosto de 2025
Opinión espontánea
Respuesta de Dining Solutions Direct
Thank you so much for your lovely and thoughtful review.
We’re delighted to hear you’re enjoying the fresh fish, steak mince and parcels — and that the quality and taste continue to meet your expectations. We truly believe great ingredients make all the difference, so it’s wonderful to know you feel it’s worth it.
We were also very touched by your kind words about Peter. He meant a great deal to many of our customers and colleagues. It’s heartwarming to hear that Tom has made such a positive impression and is continuing that same friendly and professional service. We’ll be sure to pass your comments on to him.
Thank you again for your continued support — it really does mean a lot to us.
It is very convenient for me to have…
It is very convenient for me to have fish brought to my door. I eat far more fish than I would otherwise and I often serve it to my guests. Tom728 is delightful and gets me what I like -so for instance I like skin on salmon and he provides it. Of course I pay a premium for the service and the convenience, but it's worth it. And the fish is delicious, high quality and beautifully prepared.
12 de febrero de 2026
Opinión espontánea
Respuesta de Dining Solutions Direct
Thank you so much for your thoughtful review. We’re delighted to hear that having fish delivered to your door has made it easier to enjoy it more often — and even share it with your guests.
It’s wonderful to know Tom takes such good care in making sure you get exactly what you like, including your preferred skin-on salmon. We’re very proud of the personal service he provides.
We truly appreciate your recognition of the convenience and quality we aim to deliver, and we’re so pleased you feel it’s worth it. Thank you again for your continued support — we look forward to many more delicious deliveries!
Tom728 is wonderful
Tom728 is wonderful. He visits regularly providing the top quality food. I’m satisfied with the different seafoods, beef, lamp, wellington and looking forward to try more new product in 2026.
15 de enero de 2026
Opinión espontánea
Respuesta de Dining Solutions Direct
Thank you so much for your wonderful comments. We’re delighted to hear how pleased you are with the quality of the food and the range you’ve been enjoying — from the seafood and beef to the lamb and Wellington.
Tom will be thrilled to know his regular visits and service are so appreciated. We’re very proud of the care he gives our customers.
We’re excited to bring you even more new products in 2026 and look forward to you trying them. Thank you again for your continued support!
Have bought from DSD for many years …
Have bought from DSD for many years Food has always been of very good quality. Tom 728 is very polite & has extensive knowledge of all his products
We always pre order & Tom can then ensure he has everything we need
1 de marzo de 2026
Opinión espontánea
Respuesta de Dining Solutions Direct
Thank you, Mrs Gilpin, for your continued support over the years.
We’re delighted to hear you’re consistently pleased with the quality of the food and the service you receive. Tom 728 takes great pride in his product knowledge and making sure everything is ready when you pre-order, so your kind words will mean a lot to him.
We truly appreciate your loyalty and look forward to supplying you for many years to come.
Been using DSD for a few years and the…
Been using DSD for a few years and the quality is really good. I always buy chicken breasts that are large and no added water. Salmon steaks are also large and very tasty. Tom 728 is always showing me new things and knows what I like so will recommend options. Would definitely recommend.
28 de febrero de 2026
Opinión espontánea
Respuesta de Dining Solutions Direct
Thank you for your continued support over the past few years. It’s great to hear that the chicken breasts and salmon steaks consistently meet your expectations for quality and taste.
Tom (728) takes real pride in knowing his customers and suggesting products that suit them, so he’ll be pleased to hear your feedback.
We truly appreciate your recommendation and look forward to bringing you more favourites in the future.
Exceptional service from Tom (Tom728)
Exceptional service from Tom (Tom728). Always polite and full of information about the products.
Food is delicious, especially a fan of the chicken kievs and fish fingers in our house!
22 de febrero de 2026
Opinión espontánea
Respuesta de Dining Solutions Direct
Hi Carla,
Thank you for your lovely feedback. We’re so pleased to hear that Tom (728) continues to provide polite, knowledgeable service — he takes real pride in looking after his customers.
It’s great to know the chicken kievs and fish fingers are firm favourites in your house. They’re popular for a reason.
We truly appreciate your support and look forward to keeping your freezer stocked with delicious meals.
Tom 728 from Dining Solutions is…
Tom 728 from Dining Solutions is brilliant. Always reliable with the best produce around. We have been customers for many years and will remain so. Huge thanks Tom
28 de febrero de 2026
Opinión espontánea
Respuesta de Dining Solutions Direct
Hi Jacqueline,
Thank you for such a wonderful message. We’re delighted to hear that Tom (728) continues to deliver reliable service and top-quality produce.
Loyal customers like you mean everything to us, and we truly appreciate your support over the years. We’ll be sure to pass on your huge thanks to Tom — it will make his day.
We look forward to serving you for many more years to come.
Great service
We have been using Dining Solutions for a couple of years now. Tom (Tom728) is always very helpful with assisting our choices. We have ordered many times and the food is always a very good quality. I would highly recommend Dining Solutions.
28 de febrero de 2026
Opinión espontánea
Respuesta de Dining Solutions Direct
Hi Claire,
Thank you for your lovely feedback and for supporting Dining Solutions over the past couple of years. It’s great to hear that you’re consistently pleased with the quality of the food and that Tom (728) has been helpful in guiding your choices.
Recommendations mean a great deal to us, so we truly appreciate you taking the time to share your experience.
We look forward to continuing to provide you with top-quality food and service.
Great service. Great product
I have been using DSD for years.
The quality of the food is always excellent and the options varied. We have never been disappointed.
We stock up our freezer regularly especially with the fish and pies.
Currently we are supplied by Tom (Tom728). He lets us know when he is about. Let’s us pre-order and turns up when he says he will. Always friendly and polite.
Great service. Great product
.
28 de febrero de 2026
Opinión espontánea
Respuesta de Dining Solutions Direct
Hi Sean,
Thank you for your continued support over the years. It’s fantastic to hear that the quality and variety continue to hit the mark, especially the fish and pies.
Tom (728) will be really pleased to know his communication and reliability are appreciated. Pre-ordering and turning up exactly when promised is how it should be done.
We genuinely value loyal customers like you and look forward to keeping your freezer well stocked for many years to come.
Good quality, but very expensive
It was a surprise cold calling. Sales person Jack was very polite. I had a box of prawns. The quality was good. But definitely very expensive. Not sure I will be able to purchase again.
24 de febrero de 2026
Opinión espontánea
Respuesta de Dining Solutions Direct
Thank you for taking the time to share your feedback. We understand that an unexpected call can be a surprise, but we’re pleased to hear that Jack was polite and that you were happy with the quality of the prawns.
We also appreciate your honest comments about the pricing. We work hard to source high-quality products, but we completely understand that value is important. Your feedback is helpful and will certainly be taken on board.
Thank you again for giving us a try.
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