We’ve been using DSD for a very long time and throughout that period John has been our delivery person. He is totally reliable and a very friendly character, who is a credit to DSD. We started by buyi... Ver más
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Consulta las opiniones de los clientes
Tonight we had the cod witch was so pumped up with water when frozen,after defrosting it was half the size,then after cooking in foil with lemon,butter and pepper it did shrink again,so will not be or... Ver más
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Excellent food, fish & meat are exceptional, you get what you pay for & if you are not happy they will give you a refund. All food is of a very high standard & an excellent service right from delivery... Ver más
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We’ve bought from DSD since Martin Lahe first arrived on our doorstep over 17 years ago. Always courteous and cheerful and undoubtedly a great asset to DSD. We chat about our families before he show... Ver más
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Información sobre la empresa
Escrito por la empresa
Welcome to Dining Solutions Direct. Dining Solutions Direct (DSD Food Group) is a UK food delivery business headquartered in Wellington, Somerset, specialising in high-quality frozen food, sold with personal service direct to customers’ doors. We have built our reputation around friendly, knowledgeable service, consistent product quality, and making it easier for busy households to keep their freezer stocked with great-tasting food. We operate as a UK limited company and work through a growing network of local distributors who serve customers in person, building long-term relationships rather than relying on one-off online transactions. That personal approach is a big part of what makes DSD different. Many of our customers have been with us for years and value being able to deal with someone who knows their preferences and can recommend products that suit their household. Our range includes a broad selection of frozen fish, seafood, chicken, meat products, ready-to-cook meals and family freezer favourites, with popular lines often including products such as prawns, sea bass, chicken kievs, salmon and other easy midweek meal options. Customers regularly tell us they value the quality, convenience and reliability of our service, especially when life is busy, and they want good food available at home without the hassle of shopping around. What sets us apart is the combination of doorstep convenience and personal service. We are not just a faceless online retailer or supermarket freezer aisle. Our team takes time to explain the products, recommend suitable options, and help customers choose food that works for their family, freezer space and routine. We focus on quality products, repeat service and building trust over time. If you need support, product advice or help with an order, customers can contact DSD directly through our normal business contact channels. We aim to provide responsive, helpful service both at the point of sale and afterwards. At DSD, we believe good food and good service still matter. Our goal is simple: to deliver quality frozen food with a personal touch.
Escrito por la empresa
- Dining Solutions Direct delivers restaurant-quality meat and fish straight to your door, at prices that make sense. We specialise in premium frozen produce, personally delivered by dedicated local distributors who get to know you and your preferences. No subscriptions, no gimmicks, just consistently great food, reliable service, and customers who order again and again because it’s worth it.
Información de contacto
Unit 8F Greenham Business Park, Greenham,, TA210LR, Wellington, Reino Unido
- 01460 259873
- customersupport@diningsolutionsdirect.com
- diningsolutionsdirect.com
4,6
Excelente
284 opiniones
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DSD experience
I have purchased produce from DSD for several years now. I have always found the food to be of premium quality and the convenience of a supply of tasty goodies in the freezer when returning from trips away or when guests appear at short notice is a boon. Our rep Tracy (893) calls regularly as suits punctuated by one offs if what I want is not on the van (even on a Sunday morning!). She always has time for a chat to put the world to rights (more likely I talk she listens) although I know she has many miles to travel. All in all an enjoyable way to do business.
26 de febrero de 2026
Opinión espontánea
Respuesta de Dining Solutions Direct
Thank you for such a thoughtful review. It’s wonderful to hear how our food and service fit into your lifestyle, from trips away to unexpected guests. Tracy will be delighted to know her efforts — and those Sunday visits — are appreciated. We’re grateful for your loyalty and look forward to continuing to serve you for many years to come.
Glad to have DSD back in my freezer.
I recently started purchasing again after a number of years when no one from DSD visited! So I was pleased when John (1525) called.
I enjoy the "Butchers/Restaurant quality" of most of the food, but some items I do consider to be overpriced. It can be like buying from a premium supermarket, some but not all the items are worth the extra.
John (1525) has been a friendly, reliable, helpful representative of DSD and I hope he continues to visit.
12 de febrero de 2026
Opinión espontánea
Respuesta de Dining Solutions Direct
Thank you for your review and for returning to us after a few years. We’re delighted John has provided such friendly and reliable service, and we’ll make sure your feedback is shared with him. We’re pleased you value the quality of our products, and we also appreciate your comments regarding pricing — customer feedback like this helps us improve. We look forward to seeing you again soon!
I’ve been working with DSD for a year…
I’ve been working with DSD for a year now. The food is excellent, the prices represent great value, and the availability is very good. A great recipe for a healthy life!
24 de febrero de 2026
Opinión espontánea
Respuesta de Dining Solutions Direct
Thank you for sharing this — we’re so glad to hear you’ve had such a positive experience with us over the past year. Knowing our food, value, and service are making a difference really means a lot!
Simon The Fish Guy 3018
Simon The Fish Guy 3018
He rang my bell the other day, bought some cod loin and Hake. Tried the cod so far. Will be buying again
17 de febrero de 2026
Opinión espontánea
Respuesta de Dining Solutions Direct
Hi Kate,
Thanks for giving Simon “The Fish Guy” (3018) a try. Cod loin and hake is a solid first order, no messing about. Glad to hear the cod hit the mark and even better to hear you’ll be back for more. That’s how it’s meant to work.
We’ll pass your feedback on to Simon. He’ll be pleased to know that knock on the door turned into a repeat customer.
We need more Robbie’s!
I have been using DSD for the last 4 years, and was by complete accident. I had a rep knock on the door saying about the services/ frozen food they supply, by no means hard sell or cold call, just offering services that may be of use to you. For the last 3.5 years I’ve dealt with Robbie, rep 944. He’s so lovely, always enjoy a quick chat with him, he always makes a fuss of the dog too. He always times it just right with me too when I need more supplies, I buy frozen chicken breast, it’s so much better quality than your average supermarket. The amount of times Robbie swings by for me where I’ve got cut short as it were. The man needs a pay rise 😉
21 de febrero de 2026
Opinión espontánea
Respuesta de Dining Solutions Direct
Hi Louisa,
Thank you for such a brilliant review. It’s great to hear that what started as a chance knock at the door has turned into four years of custom. That’s exactly how it’s meant to work, a friendly introduction and food that speaks for itself.
We’re especially pleased to hear how well Robbie (944) looks after you. A quick chat, a fuss of the dog, and turning up just when the freezer’s running low… that’s proper service. He genuinely cares about his customers and it shows. We’ll absolutely pass your comments on to him, including the part about the pay rise.
It’s also fantastic to hear you’re enjoying the chicken breast. Quality is what we focus on, and knowing you can taste the difference makes it worthwhile.
Thanks again for your continued support. It really does mean a lot.
Great Service and Quality Product
We have had regular deliveries over a number of years now. We find the quality of the products very good and enjoy the range on offer. It's a super convenient service for us and our freezer is always well stocked ☺️
We always get great service from Robbie (944). He's super cheerful, goes the extra mile to make sure we get the products we want and fits in the deliveries to suit us. Robbie is the very definition of service with a smile!
23 de febrero de 2026
Opinión espontánea
Respuesta de Dining Solutions Direct
Hi Mary,
Thank you so much for your lovely review. We’re really pleased to hear you’ve been enjoying the quality and variety of the products over the years, and that the service continues to work so well for you. Keeping the freezer well stocked with food you can rely on is exactly what we aim for.
It’s fantastic to hear your kind words about Robbie (944). He takes real pride in looking after his customers, and it’s great to know his cheerful approach and flexibility make such a difference. We’ll be sure to pass your feedback on to him.
We truly appreciate your continued support and look forward to many more deliveries to come.
Top Notch Quality Food
I have been purchasing products from Dining Solutions for several years. I have always had the same Rep (Tracy 893). She has never been pushy even when I have had to say no due to lack of freezer space. The products are of much higher quality than supermarkets and the price reflects this. The ease of use and presentation of food has always been top notch and the saying ‘you get what you pay for’ is relevant here. I have never had anything unsatisfactory and look forward to my next delivery. Thank you Tracy for your knowledgeable friendly service.
6 de diciembre de 2025
Opinión espontánea
Respuesta de Dining Solutions Direct
Thank you for your continued loyalty and such a thoughtful review.
We’re delighted to hear Tracy (893) has consistently provided knowledgeable, friendly service while always respecting your space — even when the freezer is full. That balance is exactly what we aim for.
It’s fantastic to know you value the quality, presentation and ease of use of our products, and that they’ve consistently met your expectations over the years.
We’ll be sure to pass your kind words on to Tracy. She’ll be truly grateful for the recognition.
High quality produce.
High quality food.
No hassle, as visits are every three months, which is ideal for us. Don't like a company that is too pushy.
Excellent selection of produce.
Alison was very friendly
21 de febrero de 2026
Opinión espontánea
Respuesta de Dining Solutions Direct
Thank you for your kind review.
We’re so pleased you’re enjoying the high quality produce and that the three-monthly visits suit you perfectly. We firmly believe in giving customers space while still being reliable and helpful, so it’s great to know that approach works for you.
Alison will be delighted to hear you found her friendly. We truly appreciate your support.
Five stars for great food… and for…
Five stars for great food… and for Robbie’s smile
I’ve been a customer of Dining Solutions for a few years now, and honestly, my freezer has never been so smug. It’s fully stocked, always prepared, and quietly judging anyone who still has to plan meals. The food is consistently good, and having a range of options ready to go means I can pretend I’m organised even on days when I’m absolutely not.
Our delivery guy, Robbie (944), deserves his own fan club. He turns up like a ray of sunshine, armed with a smile and the latest “Have you seen this one?” product suggestion. No pressure, no sales pitch — just the enthusiasm of a man who clearly enjoys showing off the goodies. If charm were a product, he’d be delivering that too.
Great meals, great service, and a delivery driver who could brighten a power cut.
21 de febrero de 2026
Opinión espontánea
Respuesta de Dining Solutions Direct
What a fantastic review — thank you.
We’re thrilled your freezer is “smug” and permanently prepared. That’s exactly the level of quiet domestic superiority we aim to provide. It’s great to hear the variety and convenience are making life that bit easier.
Robbie (944) will absolutely love this. A ray of sunshine with product knowledge and zero pressure is precisely what we strive for. We may need to look into that fan club idea.
Thank you again for your continued support — it really does mean a lot to us.
Tracy 893 came and delivered our food
Tracy 893 came and delivered our food. The service was lovely and the food was even better, 10/10 would definitely use this service again!
19 de febrero de 2026
Opinión espontánea
Respuesta de Dining Solutions Direct
Thank you for your fantastic feedback.
We’re so pleased Tracy (893) provided lovely service and that the food lived up to it as well. A 10/10 is wonderful to hear.
We truly appreciate your support and look forward to serving you again.
Tracey 893 delivered my order
Tracey 893 delivered my order, great service. Very polite and quick services.
22 de febrero de 2026
Opinión espontánea
Respuesta de Dining Solutions Direct
Thank you so much for your lovely review, Joanne! We're delighted to hear that Tracey provided such polite and quick service when delivering your order. We'll be sure to pass your kind words on to her. We look forward to serving you again soon!
Juicy Thick Ribeye Steaks
Bought some lovely thick Ribeye Steaks from Steve (a really great guy and he certainly knows his stuff!).
I cooked them medium rare and they came out incredibly succulent and juicy. Melted like butter in your mouth. Top meat! Highly recommend.
Thank you Steve!
Ref 8111
21 de febrero de 2026
Opinión espontánea
Respuesta de Dining Solutions Direct
Thank you for the fantastic review.
We’re delighted to hear you enjoyed the ribeye steaks — cooked medium rare is definitely the way to do them. Succulent, juicy and melting like butter is exactly what we aim for.
Steve will be thrilled to hear your kind words. He takes real pride in his knowledge and the quality of the products he brings to customers.
Thank you again for the recommendation — we really appreciate it
Simon is the best!
Simon, our local rep in the area, made it such an easy process for me to buy great food for my kids to enjoy! The chicken tenders are amazing. I can’t recommend Simon enough and my family and neighbours have also bought some delicious food too!
15 de enero de 2026
Opinión espontánea
Respuesta de Dining Solutions Direct
Thank you for such a fantastic review.
We’re thrilled to hear Simon made the whole process so easy and that the chicken tenders are a hit with the kids — that’s always a win. It’s also lovely to know your family and neighbours have joined in and are enjoying the food too.
We’ll be sure to pass your kind words on to Simon. He’ll be delighted.
Excellent quality food brought to doorstep!
Tracey (893) visits regularly - great she comes to us as we are 8 miles away from nearest shops. Products are tip top quality that can always be relied on - favourites being large uncooked prawns, burgers, salmon fillets (which are such a good size can be shared between 2), and pastry parcels with various fillings!
22 de febrero de 2026
Opinión espontánea
Respuesta de Dining Solutions Direct
Thank you for such a wonderful review.
We’re delighted that Tracey (893) is able to visit you regularly and make things that bit easier, especially being a little further from the shops. That convenience is exactly what we aim to provide.
It’s fantastic to hear you’re enjoying the large uncooked prawns, burgers, salmon fillets and the pastry parcels — and we agree, those salmon portions are very generous!
We truly appreciate your continued support and kind recommendation.
Great 👍 👌
Food is great 👍 Tracy893
Amazing customer service and will definitely recommend
21 de febrero de 2026
Opinión espontánea
Respuesta de Dining Solutions Direct
Thank you for the fantastic feedback.
We’re so pleased you’re enjoying the food and that Tracy (893) has delivered amazing customer service. She’ll be delighted to hear your kind words.
We really appreciate the recommendation — it means a lot to us.
Respuesta de Dining Solutions Direct
Thank you for the brilliant feedback.
“Best pies in Sussex” — that’s high praise indeed! We’re delighted you’re enjoying them, and we’ll make sure Simon (3018) hears about it.
Thanks again for your support.
Great product and Tracy (rep 893) is…
Great product and Tracy (rep 893) is always responsive and quick to deliver.
21 de febrero de 2026
Opinión espontánea
Respuesta de Dining Solutions Direct
Thank you for your lovely feedback.
We’re so pleased you’re enjoying the products and that Tracy (893) is providing such responsive service and quick deliveries. She works hard to look after her customers, so it’s great to see that recognised.
We truly appreciate your support.
Simon3018 has been great
Simon3018 has been great, always knowledgeable and products first class. Love the visits
21 de enero de 2026
Opinión espontánea
Respuesta de Dining Solutions Direct
Thank you for your kind words.
We’re delighted to hear Simon (3018) has been so knowledgeable and that you’re enjoying the first-class products. He takes real pride in what he does, so it’s lovely to know the visits are appreciated as well.
We’ll be sure to pass your feedback on to him — it will mean a lot.
3018
3018 - Simon was really helpful when his van came into our close for the neighbours order. He showed me what was available and we ended up with a ‘roast selection’ (gammon, pork, beef and lamb). The food was lovely and we had it all with the family in different occasions through the Christmas break. Only suggestion I would have would be labelling the meat as I genuinely couldn’t really the difference between the gammon and pork or beef and lamb when it was frozen. All good though as it was all tasty.
22 de diciembre de 2025
Opinión espontánea
Respuesta de Dining Solutions Direct
Thank you for your thoughtful review.
We’re so pleased Simon (3018) was able to show you what was available and that you enjoyed the roast selection over the Christmas break with your family. Gammon, pork, beef and lamb is a serious line-up, so it’s great to hear it all delivered on taste.
We really appreciate the feedback about the labelling as well. That’s genuinely helpful and something we can look at improving, especially when products are frozen and not always easy to tell apart.
Thank you again for your support — we’ll be sure to pass your comments on to Simon.
Title Beef Wellingtons
Title Beef Wellingtons
Simon 3018 turned up unexpectedly. I enjoyed chatting with him and purchased Beef Wellingtons 10 out 10, really enjoyed
11 de febrero de 2026
Opinión espontánea
Respuesta de Dining Solutions Direct
Thank you for your fantastic feedback.
We’re so pleased Simon (3018) called by and that you enjoyed the catch-up as much as the food. Hearing the Beef Wellingtons scored a 10 out of 10 is exactly what we like to hear — they’re a real showstopper.
We’ll be sure to pass your kind words on to Simon. He’ll be delighted.
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