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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

speedy delivery. shoes are excellent value for money and as good as competitors shoes priced 4 times more. not suitable for padel courts which use black sand as that sticks in the white mesh but if th... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

Great staff, poor packaging Ordered a tube of Yonex shuttlecocks. Arrived damaged. Lid off, seal broken, because it had been sent in just a plastic mailing bag with no internal protection. C... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Purchased nylon shuttlecorks on line Easy process. Made an error in collection details. Customer service quite swiftly resolved this. Thank you. Good quality product

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Really great service compared to other raquet retailers. I also like having the option of what delivery I would like. Fast service even with restring. Rackets are well packaged. Really happy and would... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Cancha de bádminton
  2. Club de bádminton

Escrito por la empresa

Badminton Equipment Sale. Great Prices. & Fast Delivery. Yonex, Victor, Carlton, Yehlex, Apacs, Asics & More. Leading UK Badminton Retailer.


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Lovely shoes

Lovely shoes feel comfortable i wear them for indoor and outdoor netball great for my shins

7 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very easy to navigate on there web…

Very easy to navigate on there web page, arrived before actual proposed date, kept informed with delivery update.
I was looking for a pair of trainers and the price was very competitive.
They recommend a 1/2 size bigger which was spot on.
I have since used them very comfortable, just what I needed

2 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Poor strings and misleading produce sales

Ordered a badminton racket with stringing and a grip. Delivery was prompt so no complaints there, however the grip I received was an unbranded piece of tat that was sold as Yonex. I've used the racket once and the quality of the stringing they've done is shockingly poor - it's supposed to be mid-tension but strings slipping all over the place even after gentle shots. I'll not be ordering from them again.

24 de septiembre de 2025
Opinión espontánea
Logotipo de Direct Sports

Respuesta de Direct Sports

Hi Richard,

From experience, I am aware the individual Yonex grips sent are from a larger pack of Yonex grips so will have no outer packaging, but there will still be a Yonex branded adhesive tape included to affix your grip with.

If you would like to contact us directly regarding your order, we can be reached by email at enquiries@directsports-eshop.com or by telephone on 01740646961.

Kind Regards,
Direct Sports

Valorada con 5 estrellas sobre 5

Ordered a pair of shoes for my…

Ordered a pair of shoes for my brother’s birthday. They only have the right size with the most valuable price too. Delivery was so prompt. Unfortunately size were bigger and tried to replace with smaller ones but they do not have it on their stock. Returning and refunding the item went so smoothly without any difficulty at all. Will definitely order from them again in the future.

19 de septiembre de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

Ordered 3 yonex 600 shuttles

Ordered 3 yonex 600 shuttles,

One sleeve was bent, may have happened through delivery,

I sent pictures, but never received a response,

4 de septiembre de 2025
Opinión espontánea
Logotipo de Direct Sports

Respuesta de Direct Sports

Hi Abid,

Thank you for your feedback.

I am sorry you have encountered an issue with your order. I cannot see any communication from you; which email address did you send your pictures to, please? We can be contacted by email at enquiries@directsports-eshop.com or by telephone on 01740646961, if you could please provide us with your order number and we can look in to this for you.

Kind Regards,
Direct Sports

Valorada con 5 estrellas sobre 5

"Awesome Experience"

"Awesome Experience"

Bought an Yonex Astrox 99 Play racket, found price is reasonable. This racket is perfect for smash and its precision. Will definitely buy again from them and recommend friends.

23 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Customer Service for Returns

I bought two pairs of shoes for my daughters. The pair for my younger daughter didn’t fit, so I returned it to exchange for a larger size. The process was smooth and quick.

15 de septiembre de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

Not great, very misleading returns policy

Not great, one pair of trainers arrived which I liked and wanted to keep, the other pair I wanted to send back because I really disliked them in real life. The return period is 21 days from despatch, not receipt, confusing issues, also all returns must be posted no later than 14 days from the given 21 day return period, meaning you don't have anything like 21 days to return the item. Given that I didn't read the small print, but tried to generate a return on their online portal WITHIN 21 DAYS, I missed my return window and DB refused to process my return. I think they are in breach of some consumer code here but hey whatcanyado except shop eslewhere.

23 de agosto de 2025
Opinión espontánea
Logotipo de Direct Sports

Respuesta de Direct Sports

Hi,

Thank you for your feedback.

Direct Sports offers an extended 21-day return window, longer than the standard 14 days that many companies offer, providing added flexibility.

All returns must be logged no later than 21 days from the date of dispatch and then posted no later than 14 days following that final 21st day.

Your order was dispatched on 24th August therefore your return was required to have been logged no later than 14th September. No attempt was made to log your return before the end of 14th September unfortunately, which is why your request has been rejected.

Our Return Policy is readily available via the link below.

https://www.directsportseshop.co.uk/Return/ReturnsPolicy

It is advisable to read such information in advance of making a purchase, regardless of which retailer you choose to make your purchase with, to ensure you are informed of the relevant terms and conditions in the event you need to make a return.

We thank you for providing us with a further opportunity to clarify this for you.

Kind Regards,
Direct Sports

Valorada con 5 estrellas sobre 5

Quick and easy

I was after a specific racket which I could only find in stock at Direct Badminton. I ordered quite late in the day, around 3.30pm not realising that there was a cutoff for rackets needing a restring of 4pm. Dispatch notification received and the racket arrived before noon the next day. Excellent job!

9 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic service

Fantastic service. Product arrived well packaged and earlier than the expected delivery date! Also competitively priced! I’d highly recommend!

1 de septiembre de 2025
Opinión espontánea

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