Directplants Opiniones 

805
•
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Having searched long and hard for larger, well established plants to design and build a new garden under fierce Hebridean weather I found the choice at Direct Plants far the best. Good communication a... Ver más

Valorada con 2 estrellas sobre 5

Purchased 6 ft weeping golden willow tree, on arrival it had been cut reducing the height to 5 ft. contacted the company to inform them / report dead branches. Company stated it was dieback. Th... Ver más

Valorada con 5 estrellas sobre 5

Only ordered a shrub literally yesterday, and it was delivered before lunchtime today!! Expected it to be in the 3-5 day time frame, so delighted. Super quick and efficient. The plant is exactly the... Ver más

Valorada con 5 estrellas sobre 5

Delivery was prompt and we were kept informed of delivery time and date. A minor complaint was that out of 36 mature plants 34 were well rooted but two had obviously been only placed in 3litre pots... Ver más

Información sobre la empresa

  1. Jardín

Información proporcionada por diversas fuentes externas

We are a mail order only plant nursery set deep in the rural Norfolk countryside, part of wonderful East Anglia. We specialise in delivering high quality plants and trees across the whole of the UK direct from our nursery to your door and pride ourselves in offering a fast, friendly service. We accommodate all types of customers from the beginner to the more experienced green fingered gardener.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

805 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(805)

230 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Apricot Moorpark

This is my third order with Direct Plants. My first order was a Serbian Quince, beautiful tree who now on third year produces nice quinces. Second order was for a Ceanothus, evergreen regardless of what season is, too hot or too freezing, my Ceanothus is always full of blue flowers. Butterflies, bees and bumblebees are always at home in my garden, and the flowers smell like honey. I love it. It's the piece of attraction in my front garden and always admired by passers by. My last acquisition was a Moorpark Apricot that I've just received it two days ago. It's got already its own place in the garden amongst other fruits trees, and I can't wait in the next years to have my own apricots picked from a tree from my own garden. As for the seller, I highly recommend their products. Their trees have always arrived very prompt, very healthy looking, wrapped carefully and delivered without any issues. For every order placed I received a free plant. Last free plant I received with my Apricot is ( surprise!) a little Ceanothus. It's like the baby of the already established and much admired Ceanothus in my front garden. Whilst the big Ceanothus is straight in middle of my garden, this little one sits now in a corner of my garden, so when it grows and starts showing the blue flowers, everyone who walks past will enjoy the nice honey like fragrance. Thanks Direct Plants!

20 de agosto de 2026
Valorada con 1 estrellas sobre 5

Mislabeled plants, misleading descriptions, and terrible support

Very disappointed with Direct Plants. Customer service showed zero interest in helping when advertised website discounts were not honored.

To make matters worse, half my order was wrong or mislabeled:

Received a white-flowering Crataegus instead of the pink 'Rosea Flore Pleno' ordered.

The "Extra Large" Dwarf Lilacs were tiny, and one wasn't even a dwarf lilac.

Received a standard regular Walnut tree bald stick instead of the Patio Dwarf version ordered.

Save yourself the headache and buy your plants from a more reliable nursery.

30 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Plants by post …

Easy ordering easy payment system fairly good selection of plants at a reasonable price delivery average quality very good but most important packed well not as so. Any other company's I st cram plants in the box direct plants pack boxes corectly

27 de julio de 2026
Valorada con 5 estrellas sobre 5

Delighted!

I am very pleased with my little crab apple tree I received. Is lovely and full of little apples. Thank you very much!

1 de agosto de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

Delayed response

Delayed response. Missed out on buying in bulk from other providers for them only to get back to me after a week that they did not have the full quantity ordered.

20 de julio de 2026
Valorada con 5 estrellas sobre 5

Exceeded my expectations

I ordered a dwarf cherry tree and tbh I wasn’t expecting much. It didn't take long for the tree to arrive. DX did a brilliant job with delivery and when I unboxed my tree it exceeded my expectations! Green, full and simply gorgeous. I will return for more.

19 de julio de 2026
Valorada con 1 estrellas sobre 5

Stressful Experience!!!! Avoid!!!

Unfortunately after being a customer for a good few years and spending 0000's I'll not be buying from direct plants again. Still in the process of trying to obtain replacement for a missing fruit tree and spending hours on the phone chasing DX I'm still no further forward. Direct Plants communication (wh n it rarely happens) has become meaningless and non-commital. My next step is to dispute my order through visa to get my money back.
A message to Direct Plants. You're causing your customers unnecessary stress and your communications(when they happen) are empty promises!!

17 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Six plants

Ordered six plants, they all come very well packed and in great condition. Really good addition to my garden. Thank you Direct Plants.

19 de julio de 2026

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