Having searched long and hard for larger, well established plants to design and build a new garden under fierce Hebridean weather I found the choice at Direct Plants far the best. Good communication a... Ver más
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Consulta las opiniones de los clientes
Purchased 6 ft weeping golden willow tree, on arrival it had been cut reducing the height to 5 ft. contacted the company to inform them / report dead branches. Company stated it was dieback. Th... Ver más
Only ordered a shrub literally yesterday, and it was delivered before lunchtime today!! Expected it to be in the 3-5 day time frame, so delighted. Super quick and efficient. The plant is exactly the... Ver más
Delivery was prompt and we were kept informed of delivery time and date. A minor complaint was that out of 36 mature plants 34 were well rooted but two had obviously been only placed in 3litre pots... Ver más
Información sobre la empresa
Información proporcionada por diversas fuentes externas
We are a mail order only plant nursery set deep in the rural Norfolk countryside, part of wonderful East Anglia. We specialise in delivering high quality plants and trees across the whole of the UK direct from our nursery to your door and pride ourselves in offering a fast, friendly service. We accommodate all types of customers from the beginner to the more experienced green fingered gardener.
Información de contacto
Mill Hill Nursery & Fish Farm, Cliffen howe road, PE32 1BY, Kings Lynn, Reino Unido
- 01485 601143
- sales@directplants.co.uk
- directplants.co.uk
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 28% de las opiniones negativas
Suele responder en menos de 2 semanas
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Apricot Moorpark
This is my third order with Direct Plants. My first order was a Serbian Quince, beautiful tree who now on third year produces nice quinces. Second order was for a Ceanothus, evergreen regardless of what season is, too hot or too freezing, my Ceanothus is always full of blue flowers. Butterflies, bees and bumblebees are always at home in my garden, and the flowers smell like honey. I love it. It's the piece of attraction in my front garden and always admired by passers by. My last acquisition was a Moorpark Apricot that I've just received it two days ago. It's got already its own place in the garden amongst other fruits trees, and I can't wait in the next years to have my own apricots picked from a tree from my own garden. As for the seller, I highly recommend their products. Their trees have always arrived very prompt, very healthy looking, wrapped carefully and delivered without any issues. For every order placed I received a free plant. Last free plant I received with my Apricot is ( surprise!) a little Ceanothus. It's like the baby of the already established and much admired Ceanothus in my front garden. Whilst the big Ceanothus is straight in middle of my garden, this little one sits now in a corner of my garden, so when it grows and starts showing the blue flowers, everyone who walks past will enjoy the nice honey like fragrance. Thanks Direct Plants!
Another great purchase from Direct Plants.
We have now had 50 Cherry laurels. The plants were really well packed and all arrived in good health. We are really pleased with the quality of both the plants and service.
Excellent healthy plants
Excellent healthy plants. Arrived only a few days after ordering. Will definitely use Directplants again.
Mislabeled plants, misleading descriptions, and terrible support
Very disappointed with Direct Plants. Customer service showed zero interest in helping when advertised website discounts were not honored.
To make matters worse, half my order was wrong or mislabeled:
Received a white-flowering Crataegus instead of the pink 'Rosea Flore Pleno' ordered.
The "Extra Large" Dwarf Lilacs were tiny, and one wasn't even a dwarf lilac.
Received a standard regular Walnut tree bald stick instead of the Patio Dwarf version ordered.
Save yourself the headache and buy your plants from a more reliable nursery.
It did not arrive !
Overall review
Great package, very good tracking service and most importantly a very healthy plant was delivered.
Thank you.
Excellent Customer Service Plants came…
Excellent Customer Service Plants came well packaged.
Highly Recommend Direct Plants. Thanks so much
Always top quality
Always top quality, the trees are the best I’ve seen anywhere. 10 out of 10
Great trees
Great trees. Just missed the birthday they were for . Bit more early communication would be great.
Happy Customer
Received a large and very healthy plant that is already doing well. Perfect.
Plants by post …
Easy ordering easy payment system fairly good selection of plants at a reasonable price delivery average quality very good but most important packed well not as so. Any other company's I st cram plants in the box direct plants pack boxes corectly
Delighted!
I am very pleased with my little crab apple tree I received. Is lovely and full of little apples. Thank you very much!
Delayed response
Delayed response. Missed out on buying in bulk from other providers for them only to get back to me after a week that they did not have the full quantity ordered.
Exceeded my expectations
I ordered a dwarf cherry tree and tbh I wasn’t expecting much. It didn't take long for the tree to arrive. DX did a brilliant job with delivery and when I unboxed my tree it exceeded my expectations! Green, full and simply gorgeous. I will return for more.
Stressful Experience!!!! Avoid!!!
Unfortunately after being a customer for a good few years and spending 0000's I'll not be buying from direct plants again. Still in the process of trying to obtain replacement for a missing fruit tree and spending hours on the phone chasing DX I'm still no further forward. Direct Plants communication (wh n it rarely happens) has become meaningless and non-commital. My next step is to dispute my order through visa to get my money back.
A message to Direct Plants. You're causing your customers unnecessary stress and your communications(when they happen) are empty promises!!
Six plants
Ordered six plants, they all come very well packed and in great condition. Really good addition to my garden. Thank you Direct Plants.
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