Sent me the wrong item I emailed 2 times in the space of nearly 2 weeks and no response, but they did manage to send me this link to leave a review...well I did give them opportunity to rectify, now I... Ver más
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Consulta las opiniones de los clientes
Good company, reliable and they actually sell genuine e liquids unlike some.They arrive sealed and boxed and in date. Very pleased with this company and will definitely use them again in the future
Smok Nova GT Best price by far, £18.99 I upgraded from the Nova 5 which I loved and this one is better, it uses the same coils, pods are different though but cheap enough to buy. It comes with 2 coi... Ver más
I've been shopping with DirectProductDeals for about a year now. First on e-bay, later directly from directproductdeals.co.uk. If I don't have to get in touch with the seller, that means they are... Ver más
Información sobre la empresa
Escrito por la empresa
DirectProductDeals is your go-to online vape store for genuine and authentic disposable vapes, vape kits, vape pods, vape mods, and liquids. Earn loyalty points with every purchase. Enjoy free UK delivery and same-day dispatch on orders placed before 2 p.m.
Información de contacto
Reino Unido
- directproductdeals.co.uk
Invita a los clientes a opinar
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No ha contestado las opiniones negativas
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Excellent service
Dreadful company Do Not Use
First orders were great last 2 orders for vape juice completely wrong as others have posted - phone number dead, email doesn’t work, complaints ticket process results in nothing. This company has taken £60 from me which I will never get back.
Shocking Company Avoid, Avoid, Avoid
AVOID BUYING FROM THEM
Sent out order missing items. No way to contact them. Email address on website says it does not work. Contact form is useless as they dont reply.
Scam company! Do not buy from them
Worst company ever!
I have placed the order and not received a tracking number. Tried to raised a ticket and no reply, tried to get in touch on their website and it gives me error, tried to send an email and the Email ( stated on their website ) is inexistent, tried to call them and the number is inexistent, but they took the money, funny eh
Latest order came incomplete
Latest order came incomplete. Tried contacting them but email address doesn't work and raising a "ticket" does nothing. No one contacts you. Plus there's no number leaving consumers totally high and dry. As the old saying goes, buy cheap, pay twice. But the lack of contact does make it somewhat like robbery and out of line with direct sales laws! Who knows, they might see this, probably not!
Fast Delivery
Ordered and then delivered the next day. My go too vape supplier
Great products
Great products, great delivery times… just a shame the shocking customer service lets this company down
Sent the incorrect order twice
Sent the incorrect order twice, have been constantly trying to get in touch, no response.
Awful service, will not be using again.
Purchased from this company many times…
Purchased from this company many times and was ok. Last 2 orders totally sent the wrong items so raised an issue 2 times and no one contacted me even after giving me a complaint number, avoid this company as the customer service is terrible and can’t get in touch with them. Avoid buying
Poor customer service
Ordered some products that never arrived and customer service was shocking they replied to my first email to say they would look into it then just blanked every single email since then. I ended up having to go through the chargeback process with my bank to get refunded which took months so I would personally avoid!
AVOID, AVOID, AVOID!!
I ordered £40 worth of disposable vapes. They arrived quickly but were the wrong flavour. I emailed customer service, who eventually replied, asking me to return the items and I'd receive a refund. I checked with Royal Mail, and they received my parcel 3 weeks ago
but I still haven't got my money back, and they're not responding to my messages. Nothing but con artists. You may as well throw your money down drain
Wrong flavours!! Useless customer service!!
I ordered 3x watermelon lemon +
2x banana milk
They have sent me 5x mango peach watermelon! W.t.F ??
customer service useless - no answer !
Thank you
Ordered on the 4th, received the order the next day. Always prompt. Will use again.
First time I used this company I had no…
First time I used this company I had no problems at all, but my last purchase one of the vapes I ordered didn’t work, I emailed them and had a response to say they will get back to me. Still no response so I emailed again. 2 weeks later still no response just two automated emails to say they will get back to me. I will have to contact my bank to recover the % of the faulty product. Will not be using direct product deals again.
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