Recently purchased general purpose (green) refills fall apart very quickly. They are totally useless, clearly someone is cutting corners in their manufacture. The sponge head separates from the plasti... Ver más
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Consulta las opiniones de los clientes
Needed some spare heads for my washing up scrubbing brush. Dishmatic appeared to be the only source so I ordered direct from them a little worried I’ll admit as the price was almost too good to be tru... Ver más
La empresa ha respondido
Originally purchased the brush in a local supermarket, however, the supermarkets don’t seem to stock any spare brush heads, just the sponges. I was having to replace the whole brush and handle each ti... Ver más
Transaction was straight forward. Have used the washing up brushes before, and would not be without them. Being eighty nine years of age, I have some experience on the subject. Have introduced ou... Ver más
Información sobre la empresa
Escrito por la empresa
Dishmatic was launched in 1985 by EasyDo Products, which was founded in 1968 by the Neumann family. For over 35 years we have been designing, manufacturing, and selling household cleaning tools. Dishmatic was the first fillable and refillable washing up tool which has grown to become a kitchen essential and ‘dish friend’ of choice for millions of households worldwide. We are proud to support UK manufacturing, continuing to manufacture and assemble products at our UK factory in Wellingborough, Northamptonshire.
Información de contacto
Reino Unido
- dishmatic.com
4,2
Muy bueno
196 opiniones
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Easy to order; as described; fast delivery; many thanks.asy to order
Easy to order; as described; fast delivery; many thanks.
17 de marzo de 2025
Respuesta de dishmatic.com
Thanks Derek for taking the time to write us a review and for your kind words!
We will pass your feedback to the relevant team.
Many thanks for choosing Dishmatic!
Brush head for Dismatic
Ok, so Waitrose no longer seem to stock brush heads for the Dishmatic mops. Happily they are still available from the manufacturer! I ordered some online and they duly arrived shortly after. These are great for cleaning pans and don't get ruined like the standard green scourer attachment.
24 de marzo de 2025
Respuesta de dishmatic.com
Good morning Nick,
Great to hear you found the brush heads online! We totally agree—these are a game-changer for cleaning pans!
Thanks for sharing your experience and for such a great feedback!
All the best
Dishmatic Team
I have been using dishmatic products…
I have been using dishmatic products for over a year now they are so good . Never had a problem with any of the products . I especially love the pot washing sponge with the handle so you just put washing up liquid in it and away you go . No more filling the bowl full of water and then adding washing up liquid .
31 de marzo de 2025
Opinión espontánea
Respuesta de dishmatic.com
Hi Julie,
thank you for sharing your experience with Dishmatic and for your kind words!
We are very happy to help!
All the best,
Dishmatic Team
Heads fall off all the time
The latest batch of new heads just don't stay on the handle. Thought it was the handle and bought a new one but no different. Very annoying.
9 de marzo de 2025
Opinión espontánea
Respuesta de dishmatic.com
Hi LT,
sorry to hear about the inconvenient with your handle and refill.
Can you please contact our customer support at customersupport@libmanuk.com adding some images of your faulty products.
We will be in touch as soon as possible.
Many thanks
Dishmatic Team
Replacements will no doubt continue to…
Replacements will no doubt continue to do the deed.
Thank you
26 de febrero de 2025
Respuesta de dishmatic.com
Hi Michael,
thank for choosing Dishmatic and for your kind words!
We are very happy to hear you are fully satisfied with our products.
Have a great day!
Dishmatic Team
They keep falling off!!!!😩😩😩
Having used dishmatic for many years what on earth has happened???? As I’m washing up, they fall off…then I have to hold the thing on and burn my hands!!!!
Please please sort this out??!!!!!
27 de febrero de 2025
Opinión espontánea
Respuesta de dishmatic.com
Hi Julie,
sorry to hear you had problems with the refill heads falling off!
Can you please contact our customer support team at customersupport@libmanuk.com sending them some images of both the handle and the refill heads please?
Apologies for the inconvenient - we are looking forward to hearing from you!
Kind Regards
Dishmatic Team
Great product and customer relations
I have been using these products for years and years, always great quality and reliability.
Until recently... I had a batch of products that weren't up to par. I sent pics and a request to Dishmatic, of a faulty batch and handle. They sent me replacement and complimentary products in a very timely manner.
Thank you!!!
15 de enero de 2025
Opinión espontánea
Respuesta de dishmatic.com
Hi Adrian,
thank you for taking the time to write us a review. Our customers are very important to us and we are very happy we could fix things for you.
Please don't hesitate to get in touch if you need anything in the future.
All the best
Dishmatic Team
Design gone downhill
Design has gone downhill so much I don’t think I’ll buy another one. Handles leak following the change to screw top (no surprise, as there’s no washer/stopper). Now the brush heads slip off.
I hope the pence per handle saving from the new handle design was worth it.
22 de febrero de 2025
Opinión espontánea
Respuesta de dishmatic.com
Hi Gina
we are sorry to hear your experience with our products was not positive this time.
Can you please contact our customer support team at customersupport@libmanuk.com sending them some images of both the handle and the refill heads please?
Apologies for the inconvenient - we are looking forward to hearing from you!
Kind Regards
Dishmatic Team
Spare brush heads sent quickly and…
Spare brush heads sent quickly and efficiently. Just what we needed.
12 de febrero de 2025
Respuesta de dishmatic.com
Hi Terence,
we are very happy to know you are fully satisfied with our products and service
Thank you for taking the time to write us such a great review.
Have a great day and thank you for choosing Dishmatic!
Brush refills arrive quickly
I ordered some brush refills and they were with me a couple of days later. Excellent!
6 de febrero de 2025
Easy to order
Easy to order, product despatched promptly and they arrived a few days later. Well done.
6 de febrero de 2025
Respuesta de dishmatic.com
Hi Hazel,
thanks for getting in touch. We are sorry to hear about the delay with your order.
We have looked into our system and we can see that the order was placed by yourself on the 17th January and fulfilled from us on the 20th January. We understand this is a huge inconvenient for you, but the delay is not due to us, but to the delivery service.
If you wish to discuss this further, please contact our customer support and we will be happy to give you more info about it.
All the best
Dishmatic Team
Using less plastic to keep the dishes clean!
Seems impossible to find Dishmatic replacement brushheads in supermarkets these days, without having to buy a whole new brush too, so great to be able to order them so easily online, and they arrived quickly in the post. Only issue is the bristles are not nearly as sturdy as Ecoforce replacement brushes were (company appears to no longer be trading), so they do not last as long as we are used to, which ultimately means more plastic in the bin...
20 de enero de 2025
Helpful staff
Unfortunately they do not make the same quality product anymore and I ended up buying the next best thing. My mistake.
20 de enero de 2025
New ones do not seal properly, leak everywhere
Used one of these for years but I recently bought sone new ones with the brush attachment. The new ones have changed the handle design with a screw on part to allow filling. All of the ones I purchased now leak at the refill point. The part that screws and unscrews does not seal properly even if screwed on fully. Not fit for purpose, washing up liquid leaks everywhere from top of handle.
2 de febrero de 2025
Opinión espontánea
Respuesta de dishmatic.com
Hi Martin,
really sorry to hear about your problem with the handle.
Can you please contact Thank you for bringing this to our attention and please accept our apologies for the inconvenient. We take all feedback and complaints seriously and will investigate this with the internal team. Would you please send some images of the leaky items to customersupport@libmanuk.com
We are looking forward to hearing from you soon.
Dishmatic Team
Refills don't fit!
I bought some refills for my dishmatic washing up brush, but the refills keep falling off the handle. It doesn't clip onto the rear of the handle so when you're washing up the sponge bit just slips off every time. Really annoying. On the packaging it says these refills fit ALL DISH MATIC BRUSHES. It's quite obvious they don't.
Update: having reached out to me and supplied me with a replacement brush and pads, I give credit where due. Thanks
31 de enero de 2025
Opinión espontánea
Respuesta de dishmatic.com
Dear customer,
we are incredibly sorry to hear about your problem with the refills. We are quite surprised about the issue you describe, since all original Dishmatic sponge refills are manufactured to fit the Dishmatic handles perfectly.
Would you be so kind to send us some images of both the handle and the refill heads to customersupport@libmanuk.com please?
Many thanks in advance and apologies once again for the inconvenient.
Dishmatic Team
Been using dishmatic sponges for years…
Been using dishmatic sponges for years now, More recently we believe there no longer a good product to buy, after a few times off using it the sponge it peels off and no longer usable, these items have also got expensive, therefor don’t believe we will be using the product in the near future
28 de enero de 2025
Opinión espontánea
Respuesta de dishmatic.com
Hi Eamon,
we are sorry to hear you have had problems with you refill head.
Can you please send us an email to customersupport@libmanuk.com including some images of the defective product.
We are looking forward to hearing from you soon.
Thanks
Dishmatic Team
Much better than throwing the whole…
Much better than throwing the whole thing away
13 de enero de 2025
Respuesta de dishmatic.com
Thank you so much Sally for your fantastic review!
If you need anything in the future please don't hesitate to get in touch.
All the best
Dishmatic Team
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