AVOID ! Ordered an outfit and they sent me the wrong size . Sent diya online an email and got a response asking for photos but I have already posted it back tracked . The package has been re... Ver más
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Consulta las opiniones de los clientes
Hands down the BEST shop on Soho Road!! All staff are so warm and welcoming. We dealt with Naeela & Ranjit when ordering our party lengha outfits they were so lovely, honest and patient whilst we trie... Ver más
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I have bought 8 outfits now in last couple months and everyone I love..being only 5ft an slim build an 49 it's been hard finding outfits to fit me..I do have to order from small to xsmall depending on... Ver más
La empresa ha respondido
I bought 2 suits, ( a beautiful gharara suit),some jewellery and a khussa jutti,which i was worried wouldn't fit,so i went a size up & it was a perfect fit! Always buy my suits from diya cos i trust... Ver más
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Información sobre la empresa
Información proporcionada por diversas fuentes externas
Diya’s comprehensive women’s wear edit is inspired by international runways, celebrity looks and on-trend styles. Our team of buyers work constantly to bring together a curated edit of ethnic wear, which ensures versatility and style. As Diya grew online, so did our product portfolio. We subsequently ventured into our own Men’s, Kids and Accessories labels to fortify our offerings. Our commitment to featuring the best value and unique outfits, inspired by western silhouettes, rich fabrics and artisanal embroidery techniques, were available to the wider market. Today, Diya has an international presence in over 100 countries, throughout the UK and much further afield. We are recognised for our unique identity and distinctive designs, inspired by mesmerising colours, patterns, textures and hand-craft techniques from around the world. WHAT MAKES US SPECIAL? 1. ‘OFF THE PEG’ PRET ASIAN FASHION IN SIZES XXS – XXXL 2. AS QUICK AS NEXT DAY DELIVERY WITHIN THE UK. 3. EASY RETURNS AND REFUND PROCESS 4. 24/7 EASY SHOPPING 5. EACH DESIGN IS CURATED BY OUR OWN DESIGN TEAM.
Información de contacto
Reino Unido
- help@diyaonline.com
- diyaonline.com
4,2
Muy bueno
1 mil opiniones
Ha contestado el 100% de las opiniones negativas
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Fantastic customer service
Brought several wedding outfits from here fantastic customer service from the staff, many thanks to Naeela and Ambia! Made the shopping experience so much easier with all the help from staff at Diyas
14 de enero de 2024
Opinión espontánea
Respuesta de Diyaonline
Hi Sultana,
We truly appreciate your feedback and are thrilled to hear that you had a great experience with our services.
We look forward to you shopping with us again.
Kind Regards,
Team Diya.
Excellent quality and comfortable and…
Excellent quality and comfortable and right in size ☺️
8 de enero de 2024
Opinión espontánea
Respuesta de Diyaonline
Hi Mukta,
Thank you for the glowing 5-star review! We're thrilled to hear you had a fantastic experience and look forward to serving you again soon.
Kind Regards,
Team Diya.
Good quality suits
Good quality suits, very well made. I would definitely order from here again. I ordered 2 suits one was not available in my size so was given the option to order an alternative or receive a refund. I ordered an alternative suit and they were sent promptly and before the date I expected. I ordered one suit specifically as it had a zip at the back and was extremely pleased with the quality and fit. I would definitely recommend ordering from this website.
2 de enero de 2024
Opinión espontánea
Respuesta de Diyaonline
Hi Satnam,
We truly appreciate your feedback and are thrilled to hear that you had a great experience with our services.
We look forward to you shopping with us again.
Kind Regards,
Team Diya.
Always a bit of a worry when using a…
Always a bit of a worry when using a new online shop but this one was absolutely fine for me. The clothes are lovely and true to size. Will definitely be getting more stuff from here in the future
2 de enero de 2024
Opinión espontánea
Respuesta de Diyaonline
Hi Helen,
Thank you for the glowing 5-star review! We're thrilled to hear you had a fantastic experience and look forward to serving you again soon.
Kind Regards,
Team Diya.
Great quality and price
Needed a quick delivery for a wedding, wasn’t sure of the quality online as it was the first time I ordered Asian clothes online but they were perfect and such great quality for the price too. Will be ordering again!
27 de noviembre de 2023
Opinión espontánea
Respuesta de Diyaonline
Hi Huma,
Thank you for the glowing 5-star review! We're thrilled to hear you had a fantastic experience and look forward to serving you again soon.
Kind Regards,
Team Diya.
Happy customer
I’m absolutely delighted with my purchase that arrived the very next day!
7 de enero de 2024
Opinión espontánea
Respuesta de Diyaonline
Hi Heather,
Thank you for the glowing 5-star review! We're thrilled to hear you had a fantastic experience and look forward to serving you again soon.
Kind Regards,
Team Diya.
Excellent suit and great fit
4 de octubre de 2023
Opinión espontánea
Respuesta de Diyaonline
Hi Priya,
Thank you for the glowing 5-star review! We're thrilled to hear you had a fantastic experience and look forward to serving you again soon.
Kind Regards,
Team Diya.
Delivery was fast ordered and the…
Delivery was fast ordered and the delivery came next day , suits were really nice
22 de diciembre de 2023
Opinión espontánea
Respuesta de Diyaonline
Hi Khaleda,
Thank you for the glowing 5-star review! We're thrilled to hear you had a fantastic experience and look forward to serving you again soon.
Kind Regards,
Team Diya.
EXCELLENT SERVICE
EXCELLENT SERVICE
I have ordered from diya on multiple occasions, each time has been excellent. Super fast shipping and superb communication. Will definitely continue to order from you.
10 de diciembre de 2023
Opinión espontánea
Respuesta de Diyaonline
Hi Rekha,
We're delighted to hear from you. Thank you for choosing us and for your kind support.
We look forward to you shopping with us again.
Kind Regards,
Team Diya.
Must buy!
Honestly loved the item and it fit well!! So cheap and affordable too, recommend to all my friends
16 de diciembre de 2023
Opinión espontánea
Respuesta de Diyaonline
Hi Divya,
We truly appreciate your feedback and are thrilled to hear that you had a great experience with our services.
We look forward to you shopping with us again.
Kind Regards,
Team Diya.
It's good I like diya dresses
11 de noviembre de 2023
Opinión espontánea
Respuesta de Diyaonline
Hi Rubena,
Thank You for your valuable feedback, we are thrilled to hear that you had a great experience with our services.
We look forward to you shopping with us again.
Kind Regards,
Team Diya.
Love my suits from diya!
19 de noviembre de 2023
Opinión espontánea
Respuesta de Diyaonline
Hi R B,
We're delighted to hear from you. Thank you for choosing us and for your kind support.
We look forward to you shopping with us again.
Kind Regards,
Team Diya.
I am very unhappy with the service from…
I am very unhappy with the service from Diyaonline.
1- I have ordered 5 items , first they did not delivered it. After few days I contacted them via email. Then they replied, saying due to technical error, 1 item is missing from the order, so please select another item. I have selected another item. Paid extra for it.
2 days latter I received the delivery of only 1 item(which they said not available due to technical error).
5 items of my order are missing.
There is no phone number to contact, very frustrating.
1 de diciembre de 2023
Opinión espontánea
Respuesta de Diyaonline
Hi,
Thank You for your feedback.
We're sorry to hear you had a delay in delivery.
As checked, your order was held earlier due to an item being out of stock.
As for the current status, the order was delayed due to a vehicular problem with the delivery partner while en route.
We're extremely sorry about the delay as we can understand how frustrating it must be for you.
We assure you that our team is looking into your issue as we speak and will come up with a solution ASAP.
Kind Regards,
Team Diya.
Respuesta de Diyaonline
Hi Daljit,
We truly appreciate your feedback and are thrilled to hear that you had a great experience with our services.
We look forward to you shopping with us again.
Kind Regards,
Team Diya.
Lovely outfit
17 de noviembre de 2023
Opinión espontánea
Respuesta de Diyaonline
Hi Melissa,
We truly appreciate your feedback and are thrilled to hear that you had a great experience with our services.
We look forward to you shopping with us again.
Kind Regards,
Team Diya.
Quality items
Quality items, exactly as described in the website.
14 de noviembre de 2023
Opinión espontánea
Respuesta de Diyaonline
Hi Charley,
We're delighted to hear from you. Thank you for choosing us and for your kind support.
We look forward to you shopping with us again.
Kind Regards,
Team Diya.
A SCAM
A SCAM! If I could give 0 stars, I would.
I ordered some items from these people for a friend’s wedding and was left heavily disappointed.
My order never arrived and after I sent them an email to complain and see what could be done, all I was told is that they’d have to contact the courier and that would take between 14-28 days to resolve the issue. They refused to do anything for me in the meanwhile, bearing in mind the wedding was in a few days.
It has now gone way past the 28 days time frame and I have sent 3 emails to them on 3 separate occasions and I have been ignored and getting no response from them.
What a scam they are!!! Do not trust them!
15 de octubre de 2023
Opinión espontánea
Respuesta de Diyaonline
Hi Dear,
We're sorry to hear you had a bad experience with the delivery.
We assure you that our delivery partner DPD is investigating the issue and we need to await their findings to the investigation process, as mentioned in our emails.
Our team shall update you as soon as we have any updates from DPD.
Kind Regards,
Team Diya.
My only online desi clothing shopping…
My only online desi clothing shopping platform and I’m always very happy about the service and the quality of the products 🥰
12 de noviembre de 2023
Opinión espontánea
Respuesta de Diyaonline
Hi Grace,
We truly appreciate your feedback and are thrilled to hear that you had a great experience with our services.
We look forward to you shopping with us again.
Kind Regards,
Team Diya.
The Item was in good quality and worth…
The Item was in good quality and worth the price. Delivered in timely manner.
26 de octubre de 2023
Opinión espontánea
Respuesta de Diyaonline
Hi Andrew,
We're delighted to hear from you. Thank you for choosing us and for your kind support.
We look forward to you shopping with us again.
Kind Regards,
Team Diya.
Respuesta de Diyaonline
Hi Kajal,
We're delighted to hear from you. Thank you for choosing us and for your kind support.
We look forward to you shopping with us again.
Kind Regards,
Team Diya.
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