order not recieved.... (20th September 2026) I did not recieve a tracking number nore a dispatch notice for this order. I have messaged them 5 other times without any reply. No ORDER or reply from th... Ver más
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Consulta las opiniones de los clientes
Really surprised at the negative reviews. Ordered my first product for next day delivery. It didn't come up as posted,so contacted customer service. They said "If it doesn't come by the next day,we'll... Ver más
My order arrived fairly quickly and the e liquids I received are okay (apart from requiring herculean strength just to get the bottles open). I don't believe I got the amazing bargain that's advertise... Ver más
rather horrified by my experience so far and it looks like im not alone. #211605 never got a dispatch email, or anything. i gave them the grace of about a week. contacted and in 20 minutes got an emai... Ver más
Información sobre la empresa
Escrito por la empresa
DIY E-Liquids UK provides you premium e liquids, flavour concentrates, DIY vape juice supplies, vape kits, vape mods & vape accessories in versatile range.
Información de contacto
Unit 1a Millard Industrial Estate, Cornwallis Road, B70 9BY, West Bromwich, Reino Unido
- 0330 135 9440
- info@diyeliquids.co.uk
- diyeliquids.co.uk
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No ha contestado las opiniones negativas
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Avoid missing item and no refund
Ordered four items, only got three. Receipt marked one as refunded but I never got the money. Emailed multiple times and heard nothing back tired calling no answer. Terrible customer service I’ll never use them again. Don’t waste your time, go somewhere else.😡
Order not dispatched
Order not dispatched, no response when i raised the issue through the form on the website and no answer to phone calls
Online Order
Accepted online order, then got a txt the day of delivery to advise it was not in stock. Accepted there offer to have the same vape as I ordered but in a different colour. Order arrived and it was the wrong vape that had been sent. Phone number doesn’t work, tried to contact on the mobile number they txt me on and no answer and sent an email. Finally heard from them for a picture of the vape they incorrectly sent me, which I did straight away and no reply at all regarding exchange/refund. Will have to pick up with my credit card company to query,
Placed an order 20/05/26
Placed an order 20/05/26 , never received it and Royal Mail tracking never received it, I finally received a reply email 02/06/26 and confirmed that I want a refund, as of today 25/06/26 I have still not received a refund or any further answer to my emails and messages sent on their contact us page. very poor customer service, do not answer the phone or respond to emails.
Good range of products
Good range of products, very competitively priced. Quick dispatch and delivery.
Items not delivered no answer on phone…
Items not delivered no answer on phone and not answering emails really disappointed
Do not buy from this company they take…
Do not buy from this company they take your money and don't send the goods they do not respond to emails or answer the phone
Excellent quality product and service…
Excellent quality product and service throughout with genuine items at remarkably low prices delivered promptly.Easy to navigate website with assistance available if needed.I use this company on a regular basis and in my opinion they are an exceptional company with customer service important to their staff always prepared to Go the extra mile for customer satisfaction a pleasure to deal with always helpful at very low prices thank you
Order 3 tubs of nicotine pouches over 3…
Order 3 tubs of nicotine pouches over 3 weeks ago and they never arrived
I originally found diy vape just by…
I originally found diy vape just by accident and they have the cheapest vape juice and postage is very resonable and fast ,to be honest i ordered so many from these guys and i will keep ordering more ,my other half keeps asking why do u need so many answer is easy i like varerity
Always get speedy delivery and the…
Always get speedy delivery and the products are spot on cannot fault the company glad I found them.
I am still waiting for my order.
I am still waiting for my order.
I let them know twice now and yet I haven't received a response. It happens orders cannot be fulfilled and I have no problems with that. But at least refund the money.
Ordered 7 boxes of fluid and only sent…
Ordered 7 boxes of fluid and only sent 5. chased them for weeks and they don't respond. no sign of the missing items and just ignore any messages.
do not order from this place!!
do not order from this place!!! terrible! no delivery! dont answer the phone, emails nothing! take your money else where as its unreliable
Easy to order online
Easy to order online. Great choice of flavours. Speedy delivery. Have used this company for a number of years now and have always been satisfied.
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