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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

order not recieved.... (20th September 2026) I did not recieve a tracking number nore a dispatch notice for this order. I have messaged them 5 other times without any reply. No ORDER or reply from th... Ver más

Valorada con 5 estrellas sobre 5

Really surprised at the negative reviews. Ordered my first product for next day delivery. It didn't come up as posted,so contacted customer service. They said "If it doesn't come by the next day,we'll... Ver más

Valorada con 4 estrellas sobre 5

My order arrived fairly quickly and the e liquids I received are okay (apart from requiring herculean strength just to get the bottles open). I don't believe I got the amazing bargain that's advertise... Ver más

Valorada con 1 estrellas sobre 5

rather horrified by my experience so far and it looks like im not alone. #211605 never got a dispatch email, or anything. i gave them the grace of about a week. contacted and in 20 minutes got an emai... Ver más

Información sobre la empresa

  1. Tienda de vaporizadores

Escrito por la empresa

DIY E-Liquids UK provides you premium e liquids, flavour concentrates, DIY vape juice supplies, vape kits, vape mods & vape accessories in versatile range.


Información de contacto

2,8

Medio

TrustScore: 3 sobre 5

153 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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2,8

Todas las opiniones

(153)

63 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Worst experience ever!!

Worst experience ever!!! DO NOT purchase no delivery, chasing refund for couple days get told 24hours! And nothing!! Customer service is poor!! Go to other vape companies who will treat you better.

2 de septiembre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Broken elux

Paid for a elux legend, and 1-2 day delivery which costed around £18, double than what a elux should be but I was happy to pay the price. The elux came in the post with the juice splattered everywhere and it not even working with no blue light as well as the paint of the elux peeling off it was something I’d never seen before lol. I emailed them pictures and now have replied to me in less than 24 hours.

31 de agosto de 2022
Opinión espontánea
Logotipo de DIY E-Liquids

Respuesta de DIY E-Liquids

Hello,

Firstly, thank you for taking the time to get back to us with your feedback, we always strive to provide the best online experience, so feedback such as yours does go a long way to help improve our service.

Upon checking our recent email correspondences we can see that a member of our customer service team was able to reply to your email and resolve this issue within 24 hours.

If you would like any further assistance please feel free to contact us on 0330 135 9440.

Kind regards,
Customer Services

Valorada con 5 estrellas sobre 5

Very impressed

Took a while for them to sort a problem but they did in the end! I won’t use any other website so glad they resolved the issue 👍

25 de julio de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Best For Making Your Own Juice

I make my own juice for my vape and order from DIY E-Liquids. By far the cheapest I've found when compared to other websites.

New flavour concentrates are added all the time, adding to the wide choice they already have.

Delivery can take from 2-3 Days once they have dispatched the order. If you order over £35 you get free delivery.

Ordered a few times and never had issue, definitely recommend.

24 de julio de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Contacted this company re trade on…

Contacted this company re trade on future orders waited days for responce when it eventually happened very disappointed promised to sent me a price list after asking about volumes from me when gave them the details nothing recieved re contacted them on mobile no called from no answer left a message no responce so it look s like this large concern is not interested in small frys like mine very unprofessional to say the least

4 de julio de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

10 x 100ml for £25

I had seen the deal of 10 x 100ml shortfills for £25 and I was a little sceptical. My daughter and I both vape and go through lots of juice so I thought I would get some and split with her. They arrived in good time, well packaged too. I obviously haven't had chance to try all flavours but I opened the bubblegum first and it is spot on. I love my grape and lychee flavours so I'm looking forward to trying them.

I'll definitely be making another order and I have recommended to friends and in a vaping forum.

2 de julio de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Fake Elux

Order delivered later than it should've. Paid extra for guaranteed next day delivery and it arrived 3 days after I ordered it. Then when I opened them, 2 of the Elux's were fake and one was a pro varient. The support is useless so nothing has been resolved. Not happy.

23 de junio de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent flavour vape juice been using…

Excellent flavour vape juice been using the same flavour for three and half years and good turn around with the delivery, i would highly recommend others to use this company, at some point i will try other flavours but enjoy the blackcurrant aniseed menthol.

15 de abril de 2022
Valorada con 2 estrellas sobre 5

Not happy with the flavour of the e…

Not happy with the flavour of the e juice

15 de abril de 2022
Logotipo de DIY E-Liquids

Respuesta de DIY E-Liquids

We are very sorry to hear that you were not happy with your purchase.

We stock a variety of products from different brands and manufacturers and understand everyone's personal preferences regarding flavour is different.

We would like to resolve this for you as soon as possible, can you please contact us at info@diyeliquids.co.uk so that a member of staff can help you with this issue.

Kind regards,
Customer services
DIY E Liquids.

Valorada con 5 estrellas sobre 5

Juices

Excellent flavours and great value for your money. They always have offers on and I would highly recommend DIY eliquids

14 de abril de 2022
Valorada con 4 estrellas sobre 5

Variety of Flavours

Love the variety and the volume of flavours available for vapes. And for the price defor worth it

I have had a few issues with the vapes I received and previous orders have been rectified. But this is not the fault of DIY i believe this is the vape itself

14 de abril de 2022
Logotipo de DIY E-Liquids

Respuesta de DIY E-Liquids

Hi Yasmin,

Thank you for your kind review, we are happy to hear that you enjoy our large selection of products available to buy at DIY E Liquids.

We also appreciate the opportunity you gave us to resolve any issues you had with your previous order.

Kind regards,
Customer services
DIY E Liquids.

Valorada con 1 estrellas sobre 5

Took a week to deliver and when I’ve…

Took a week to deliver and when I’ve finally received the order the pods for my elf bar where missing. I’ve send an email but I haven’t got any reply from them . I won’t use them in the future

3 de abril de 2022
Logotipo de DIY E-Liquids

Respuesta de DIY E-Liquids

We are very sorry to hear that you had this issue.

We did receive your email but because it was sent on Saturday evening, we replied at the earliest available opportunity which was Monday morning.

To resolve this issue for you as soon as possible, we issued you a refund for the missing item.

We apologise for any inconvenience caused.

Kind regards,
Customer services
DIY E Liquids

Valorada con 5 estrellas sobre 5

Great products I've been purchasing a…

Great products I've been purchasing a wide range of products from e liquids and have never been dissatisfied this time for for the disposable vape pens very cheap compared to other companies that's why I've given 5 stars.

31 de marzo de 2022

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