Faultless efficient service. Car ready 2 days early. Kept informed via text throughout. Every interaction was faultless. Spoke with 4 people - booking, dvla check code, drop off and collection. All we... Ver más
Localización
Cambiar localizaciónCockpen Road, Unit 1 - Sherwood Industrial Estate, EH19 3LW Bonnyrigg, Scotland, GB
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Consulta las opiniones de los clientes
3 MAIN HEADINGS: 1) REPAIR CARRIED OUT AND SERVICE PROVIDED: REPAIR WORK EXCELLENT; 2) SERVICE (I.E. HAVING CAR COLLECTED & THEN DELIVERED BACK UPON COMPLETION) WAS EXCELLENT 3) ESTMATED TIME LIKE... Ver más
DLG were always prompt, professional and friendly in their interactions regarding the repair on my vehicle. They picked it up from my front door, gave me a courtesy vehicle to keep me moving and... Ver más
La empresa ha respondido
DLG Auto were friendly and easy to deal with, they took care of everything and did a fantastic job. The car came back completely repaired and cleaned upon return. Very happy with the repair and them a... Ver más
Información sobre la empresa
Escrito por la empresa
DLG Auto Services is Direct Line Group’s UK network of bodyshops, today consisting of 23 garages nationwide which makes us one of the largest repair groups in the UK. We repair around 100,000 accident damaged cars every year, and all cars are repaired to British Kitemark BS 10125 standard, the British safety standard for vehicle damage repair. All repair work comes with a 5-year guarantee, and we are committed to ensuring we meet the manufacturers repair standards to ensure our customers vehicles are repaired to the highest standards. By investing in new technologies, we are preparing the business for the future and will have a better understanding of how technology will affect the design and manufacture of cars. Our high operating efficiency allows us to deliver excellent cost control whilst meeting our environmental targets through lowering emissions and increased recycling. We are exploring a range of solutions to embed our environmental goals as part of our emissions reduction strategy, including using alternative fuels such as hydrogenated vegetable oil and energy efficient lighting. Safety and quality are really at the heart of everything we do, and it is paramount that you would use us again and recommend us to your friends and family.
5 year guarantee
5 year guarantee provided on all work
We provide a 5 year guarantee on all of our repairs.
Información de contacto
Cockpen Road, Unit 1 - Sherwood Industrial Estate, EH19 3LW, Bonnyrigg, Scotland, Reino Unido
- 0345 878 6100
4,6
Excelente
336 opiniones
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Excellent service from DLG Auto
Excellent service from DLG Auto. Efficiently carried out what they said they would do and in good time. Staff were very friendly and sympathetic too which helped a lot.
19 de diciembre de 2023
The office staff were fantastic
The office staff were fantastic! As were guys in the garage.
19 de diciembre de 2023
Very efficient service, good communicaiton.
Car needed door replaced after accident. DLG liaised direct with insurance and car hire companies, so process was completely hassle free. Very efficient, and kept me informed as to what was happening.
20 de noviembre de 2023
Too Job
They dealt well with a problem obtaining part from Vauxhall. Kept me UP to DATE giving me regular progress. Very professional
Great job
29 de noviembre de 2023
Excellent and prompt job done
29 de noviembre de 2023
Very professional
They took the car away, fixed it and allowed me to drop the rental at their address. Can't ask for more.
21 de noviembre de 2023
Amazing service from start to finish.
21 de noviembre de 2023
Quick turn around for the repair on my…
Quick turn around for the repair on my vehicle, good communication throughout and the finished job is imaculate!
21 de noviembre de 2023
ContactTop class from company was first class &…
Contact from company was first class & kept me updated on repair.
21 de noviembre de 2023
Very fast and efficient
Very fast, efficient repair. We were back on the road in little more than a week and the car looks great. Good communication, they kept me informed right through the job.
15 de noviembre de 2023
First class job.great…
First class job.great communication,colour match perfect and workmanship.5 stars.
15 de noviembre de 2023
Kept informed
Kept informed, good picking up vehicle and returning l. Repair and clean up of car excellent. No faults with their service.
8 de noviembre de 2023
VERY HAPPY CUSTOMER
I was extremely happy with the repair to my car, the time taken to repair it and being kept informed of the progress.
23 de octubre de 2023
2015 SEAT LEON ESTATE (SHUNTED from BEHIND)
3 MAIN HEADINGS: 1) REPAIR CARRIED OUT AND SERVICE PROVIDED: REPAIR WORK EXCELLENT;
2) SERVICE (I.E. HAVING CAR COLLECTED & THEN DELIVERED BACK UPON COMPLETION) WAS EXCELLENT
3) ESTMATED TIME LIKELY TO BE TAKEN: RETURN OF CAR WAS ACTUALLY ABOUT 10 DAYS MORE THAN FIRST ESTMATED BUT I WAS KEPT ADVISED & UPDATED THROUGHOUT. INFORMATION FLOW WAS VERY GOOD. . . . . so ALL IN ALL 5 STARS
12 de septiembre de 2023
All staff were very helpful and…
All staff were very helpful and knowledgeable.
All very pleasant
2 de noviembre de 2023
Job completed in a timely manner.
25 de octubre de 2023
Excellent Service
25 de octubre de 2023
First rate service
First rate service, kept me informed of all repairs, couldn’t fault them
4 de octubre de 2023
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