Great service from start to finish. Polite staff, kept informed of progress with vehicle repairs. Picked up and dropped off my vehicle with no problems and kept to the time slots I was given.... Ver más
La empresa ha respondido
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Great service from start to finish. Polite staff, kept informed of progress with vehicle repairs. Picked up and dropped off my vehicle with no problems and kept to the time slots I was given.... Ver más
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After my accident and damage to my VW golf , I left it in DLG auto services care They promptly picked the car up at my convenience, carried out all repairs to the body and returned one week later Th... Ver más
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My car suffered some damage after a minor accident, it was collected by DLG Auto Services and then delivered after just two days in the workshop looking brand new and clean inside as well as out. Fan... Ver más
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Directline insurance owned repair garage. They did "OK" but nothing special. The car needed to go back for rework because it was not done at all well the first time. When it came back the secon... Ver más
La empresa ha respondido
DLG Auto Services is Direct Line Group’s UK network of bodyshops, today consisting of 23 garages nationwide which makes us one of the largest repair groups in the UK. We repair around 100,000 accident damaged cars every year, and all cars are repaired to British Kitemark BS 10125 standard, the British safety standard for vehicle damage repair. All repair work comes with a 5-year guarantee, and we are committed to ensuring we meet the manufacturers repair standards to ensure our customers vehicles are repaired to the highest standards. By investing in new technologies, we are preparing the business for the future and will have a better understanding of how technology will affect the design and manufacture of cars. Our high operating efficiency allows us to deliver excellent cost control whilst meeting our environmental targets through lowering emissions and increased recycling. We are exploring a range of solutions to embed our environmental goals as part of our emissions reduction strategy, including using alternative fuels such as hydrogenated vegetable oil and energy efficient lighting. Safety and quality are really at the heart of everything we do, and it is paramount that you would use us again and recommend us to your friends and family.
5 year guarantee provided on all work
Kansas Avenue 1, M50 2GL, Salford, England, Reino Unido
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Great service from start to finish. Polite staff, kept informed of progress with vehicle repairs.
Picked up and dropped off my vehicle with no problems and kept to the time slots I was given.
Car now returned and looks as good as new.
Thanks for your excellent and professional service.

Respuesta de DLG Auto Services - Manchester
After my accident and damage to my VW golf , I left it in DLG auto services care They promptly picked the car up at my convenience, carried out all repairs to the body and returned one week later
The communication throughout this process was first class Again a big thank you to everybody involved in getting my car back on the road .

Respuesta de DLG Auto Services - Manchester

Respuesta de DLG Auto Services - Manchester
My car suffered some damage after a minor accident, it was collected by DLG Auto Services and then delivered after just two days in the workshop looking brand new and clean inside as well as out.
Fantastic service, thank you DLG!

Respuesta de DLG Auto Services - Manchester
The service provided by DLG Auto Services - Manchester was first class and after thinking I was going to be without my car for over a week, it was returned after 2 days! The car looked great, inside and out.
Great service.

Respuesta de DLG Auto Services - Manchester
Kept to the original completion date, and car was returned as new

Respuesta de DLG Auto Services - Manchester

Respuesta de DLG Auto Services - Manchester
Excellent service, they kept me upto date with the repairs and did a great job on the work

Respuesta de DLG Auto Services - Manchester
Brillient repair brillient service staff great can not fault the service at all Mr McKay car registration ST60MCK

Respuesta de DLG Auto Services - Manchester
I just wanted to take a moment to thank the team at DLG Auto Services for the outstanding service following my recent repair.
After the collision (which thankfully wasn’t my fault), I was genuinely impressed by how quickly and efficiently everything was handled. The repairs were completed far sooner than I expected—especially given how close it is to Christmas—and the car looks and feels like new again.
I really appreciated being kept informed at every single stage of the process. Both the collection and delivery drivers were polite, friendly, and professional, which made the whole experience even smoother. Having the car returned fully valeted was a lovely touch and very much appreciated.
The team’s work ethic, attention to detail, and customer care truly deserve recognition. Thank you for making what could have been a stressful situation such a positive experience.
Julie Short

Respuesta de DLG Auto Services - Manchester
Excellent bodywork and paint repair carried out to a very high standard. The headlight replacement was fitted perfectly and the paintwork was colour matched flawlessly - you genuinely can’t tell any work has been done. Great communication throughout, friendly service, and everything was completed ahead of time. Highly recommended thankyou :)

Respuesta de DLG Auto Services - Manchester
Brilliant service from start to finish!
Door to door service and regular updates on repairs. First class workmanship too. Thank you all at DLG...😀

Respuesta de DLG Auto Services - Manchester
Absolutely great service, after a small dent in the side of my car, they picked up and dropped off my car (even though it was a Manchester Garage), repaired quickly within a few days too. They even returned the car cleaned and valeted too. They offered regular updates on progress too. Highly recommend and highly professional.
Great service. Good communication and quick turn around. Would recommend them every time.
Well; after repair delays seemingly down to receiving parts ordered for repair, (seemingly that issue can affect other make of cars) due to the present World supply issues, car was delivered back to me, body work replacement/paint was indistinguishable from original, blending in perfectly from new to old.
My vehicle went in for repair and I was more than pleased with the excellent customer service I received from start to finish. The job was brilliant and I wouldn’t hesitate to recommend yourselves to anyone.
Took 1 day for the garage to solve a huge rewiring issue due to rodent damage. They had chewed through looms. The car is valeted on the inside and outside. I barely drove the courtesy car it was all fixed so quick. What an excellent job, I've never used a garage like it. I know where I'll be taking my car the next time I have any issues. Thank you team!
Impossible to get through. They fo not answer the phone. Message to say they will call back but they do not. However they did call me first thing the next morning. The parts manager Chris Hulme was most helpful. Problem lies with Tesla but I understand that in these days of last minute production parts are a proble.

Respuesta de DLG Auto Services - Manchester
After someone T-boned my car, I feared the worst for it.
Car was picked up the next day, and the following morning I received a phone call to say it was going to be repaired and should be back within 21 days, which I thought was fairly reasonable.
To my surprise, the car was returned to me in mint condition after only 11 days.
Good communications all the way through.
Work was carried out via my insurance company, and so glad I did.
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