DLG Auto Services - Manchester Opiniones 

534
TrustScore: 4.5 sobre 5

4,7

Kansas Avenue 1, M50 2GL Salford, England, GB


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Delighted with repair and method of keeping me informed about my vehicle. Collection and delivery drivers were friendly and I appreciated the phone calls from them.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Absolutely fantastic repair of my VW. In just 9 days they perfected my door, that had almost been ripped off, it was returned and collected in a friendly and professional manner. Very much recommend t... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

These guys go above and beyond... Got my car back looking brand new and before the original completion date! Valetted inside and out aswell! Nothing too much trouble, fantastic communication from da... Ver más

Valorada con 3 estrellas sobre 5

Directline insurance owned repair garage. They did "OK" but nothing special. The car needed to go back for rework because it was not done at all well the first time. When it came back the secon... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de reparación de automóviles

Escrito por la empresa

DLG Auto Services is Direct Line Group’s UK network of bodyshops, today consisting of 23 garages nationwide which makes us one of the largest repair groups in the UK. We repair around 100,000 accident damaged cars every year, and all cars are repaired to British Kitemark BS 10125 standard, the British safety standard for vehicle damage repair. All repair work comes with a 5-year guarantee, and we are committed to ensuring we meet the manufacturers repair standards to ensure our customers vehicles are repaired to the highest standards. By investing in new technologies, we are preparing the business for the future and will have a better understanding of how technology will affect the design and manufacture of cars. Our high operating efficiency allows us to deliver excellent cost control whilst meeting our environmental targets through lowering emissions and increased recycling. We are exploring a range of solutions to embed our environmental goals as part of our emissions reduction strategy, including using alternative fuels such as hydrogenated vegetable oil and energy efficient lighting. Safety and quality are really at the heart of everything we do, and it is paramount that you would use us again and recommend us to your friends and family.

5 year guarantee

5 year guarantee provided on all work

We provide a 5 year guarantee on all of our repairs.

Información de contacto

  • Kansas Avenue 1, M50 2GL, Salford, England, Reino Unido

  • 0345 3031678

4,7

Excelente

TrustScore: 4.5 sobre 5

534 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,7

Todas las opiniones

(534)

485 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

***6 stars out of 5***

Took 1 day for the garage to solve a huge rewiring issue due to rodent damage. They had chewed through looms. The car is valeted on the inside and outside. I barely drove the courtesy car it was all fixed so quick. What an excellent job, I've never used a garage like it. I know where I'll be taking my car the next time I have any issues. Thank you team!

9 de octubre de 2025
Opinión espontánea
Valorada con 3 estrellas sobre 5

Poor communication but Chris Hulme very helpful

Impossible to get through. They fo not answer the phone. Message to say they will call back but they do not. However they did call me first thing the next morning. The parts manager Chris Hulme was most helpful. Problem lies with Tesla but I understand that in these days of last minute production parts are a proble.

7 de octubre de 2025
Opinión espontánea
Logotipo de DLG Auto Services - Manchester

Respuesta de DLG Auto Services - Manchester

Hi. We would like an opportunity to resolve these issues with you. Please come back to us with your details and we will get in touch directly with you.

Valorada con 5 estrellas sobre 5

Superb service all around

After someone T-boned my car, I feared the worst for it.

Car was picked up the next day, and the following morning I received a phone call to say it was going to be repaired and should be back within 21 days, which I thought was fairly reasonable.

To my surprise, the car was returned to me in mint condition after only 11 days.

Good communications all the way through.
Work was carried out via my insurance company, and so glad I did.

15 de septiembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

The whole process of collecting the…

The whole process of collecting the damaged car, replacing and repairing the damaged parts and area and returning the car back fully repaired went according to plan and on time

Thank you 😊

2 de septiembre de 2025
Valorada con 3 estrellas sobre 5

Directline insurance owned repair…

Directline insurance owned repair garage. They did "OK" but nothing special. The car needed to go back for rework because it was not done at all well the first time. When it came back the second time ( after another few days with them) the repairs were fine.

For the actual repairs I got a similar hire car, for the rework I got a corsa, albeit a quite new one.

I guess you're stuck with these if you are insured with direct line, but other than that I could not find any special reason to go there.

12 de agosto de 2025
Logotipo de DLG Auto Services - Manchester

Respuesta de DLG Auto Services - Manchester

Thank you for leaving your review, sorry to hear you did not have a great experience. I have made the site aware of your comments If you would like to discuss matters further please contact us direct.

Valorada con 5 estrellas sobre 5

The work carried out by dlg auto was…

The work carried out by dlg auto was exceptional spoke to them before they started work on car telling me what they was going to do and they even done work on car that was not in price buffing out some scratches on bonnet

5 de agosto de 2025
Valorada con 5 estrellas sobre 5

Great Service

Very easy to deal with, picked my car up and supplied a courtesy car. Kept me informed all along the way. Great repair when I got my car back

5 de agosto de 2025
Valorada con 5 estrellas sobre 5

A job well done.

From the initial telephone contact to the return of my vehicle following its repair.
Every member of staff I came into contact with was professional and courteous. With the standard of repair similarly excellent.

1 de julio de 2025

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más