DLG Auto Services - Peterborough Opiniones 

403
TrustScore: 5 sobre 5

4,9

17 Bakewell Road, PE2 6XU Peterborough, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

What an amazing service! From start to finish, the whole process exceeded my expectations by a very long way. My car was picked from my home, repaired to an exceptionally high standard and then deli... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Was contacted pretty swiftly by DLG, car was driveable and picked up by them at home. Repairs were carried out very quickly and faults discussed over the phone. Was away on day of delivery but car wa... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Kept up to date without fail, work completed was outstanding, a small niggle after receiving the vehicle back was addressed without fuss. I was initially sceptical thinking that only Mercedes would be... Ver más

Valorada con 5 estrellas sobre 5

I didn't get to choose this garage, which was chosen by my insurer and I didn't have high hopes based on previous experience of a (different) garage chosen by my insurer. However, I was very impresse... Ver más


Información sobre la empresa

  1. Tienda de reparación de automóviles

Escrito por la empresa

DLG Auto Services is Direct Line Group’s UK network of bodyshops, today consisting of 23 garages nationwide which makes us one of the largest repair groups in the UK. We repair around 100,000 accident damaged cars every year, and all cars are repaired to British Kitemark BS 10125 standard, the British safety standard for vehicle damage repair. All repair work comes with a 5-year guarantee, and we are committed to ensuring we meet the manufacturers repair standards to ensure our customers vehicles are repaired to the highest standards. By investing in new technologies, we are preparing the business for the future and will have a better understanding of how technology will affect the design and manufacture of cars. Our high operating efficiency allows us to deliver excellent cost control whilst meeting our environmental targets through lowering emissions and increased recycling. We are exploring a range of solutions to embed our environmental goals as part of our emissions reduction strategy, including using alternative fuels such as hydrogenated vegetable oil and energy efficient lighting. Safety and quality are really at the heart of everything we do, and it is paramount that you would use us again and recommend us to your friends and family.

5 year guarantee

5 year guarantee provided on all work

We provide a 5 year guarantee on all of our repairs.

Información de contacto

  • 17 Bakewell Road, PE2 6XU, Peterborough, Reino Unido

  • 0345 8788804

4,9

Excelente

TrustScore: 5 sobre 5

403 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(403)

479 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, on time super job and very pleasant and helpful engineer. Would recommend to others without doubt.

23 de abril de 2024
Valorada con 4 estrellas sobre 5

Quality finish

Quality finish, professional service.
The only fly in the ointment was that the job took nearly a month due to an unexpected part taking a long time to be delivered.

10 de abril de 2024
Valorada con 5 estrellas sobre 5

Bodywork repair after hit & run!

Just picked my car up from here after passenger door replaced. Brilliant service, car collected from home, regular updates by text informing me how things were going. When I phoned the staff were very friendly and helpful even when I asked stupid questions.
My car looks like new now. Thank you, after this experience why would I go anywhere else. Great from start to finish.

12 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Professional

Professional, friendly service. Were kept informed of progress regularly. Car was collected from home and courtesy car delivered. Very happy with customer service.

26 de marzo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

did not tighten up battery so my car…

did not tighten up battery so my car lost power could not lock doors or open boot to get my medication phone them they said they would call back never did cpst me over £100 pounds to get aa out to rapair it asi only had nation relay and not home start joke of company

23 de marzo de 2024
Opinión espontánea
Logotipo de DLG Auto Services - Peterborough

Respuesta de DLG Auto Services - Peterborough

Sorry to hear you were unhappy with the service you received. We will repair any damage resulting from the accident but this excludes any pre-existing damage. I believe our team has advised you directly however your insurance company can arrange an independent inspection who will either uphold or reject our assessment. I regret we could not reach agreement in this matter

Valorada con 5 estrellas sobre 5

Great service

Great service, friendly staff and kept up to date with the pick up, delivery and repair.
Highly recommend!

12 de marzo de 2024
Valorada con 5 estrellas sobre 5

Great service

This is a very good garage, I have had two cars repaired here and could not fault them for quality of work service and all round brilliant service.Well done .DLG.

6 de marzo de 2024
Valorada con 5 estrellas sobre 5

Freak accident to my car and didn't…

Freak accident to my car and didn't know what the damage might be. Sent to DLG and they were fabulous. Kept me in touch with the process and what was happening with my car. Taken to them Monday and returned to me Friday all fixed. Couldn't have asked for better service. Everyone I spoke to was very nice and supportive (it was a Motability car) and got me back on the road faster than I expected.

27 de febrero de 2024
Opinión espontánea

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