Staff were helpful, professional and friendly. Reply times were very convenient. However, I had an easily fixable issue that took far too long to be fixed.
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Consulta las opiniones de los clientes
The app is very easy to manage and give you the correct amount of information you need. Compared to other apps AJ bell dodl is better for beginners. The layout is simple and easy to understand... Ver más
La empresa ha respondido
Great product for 1st timers, however if you know what you want to invest in, it is quite limited. Treat this as a stepping stone between a nutmeg/monzo style "Medium risk" pot and actual investing. M... Ver más
La empresa ha respondido
As someone who’s only at the beginning of a journey, even using ISA let alone stocks and shares, I have found AJ Bell’s Dodl app accessible and helpful. It explains everything and allows you to see ex... Ver más
La empresa ha respondido
Información sobre la empresa
Sobre AJ Bell Dodl
Escrito por la empresa
AJ Bell Dodl is the easy-to-use investment app designed to make investing feel effortless and low-cost. Choose from a clear range of accounts – including an investment ISA and investment Lifetime ISA, both offering competitive variable interest on uninvested cash.
- ✅ Brought to you by AJ Bell – one of the UK’s leading investment platforms.
- ✅ Low-cost Lifetime ISA – invest for your first home (up to £450,000) or retirement, with one of the lowest account fees around, plus get a 25% government bonus (up to £1,000 a year).
- ✅ Investment ISA – low-cost, tax-efficient, and simple to manage.
- ✅ Just 0.15% annual account charge (min £1/month), and no dealing fees.
- ✅ Start from just £25/month.
- ✅ Invest your way – choose funds, themed options, or UK & US shares.
- ✅ Friendly in-app support when you need it.
Open an account in minutes, or transfer over an existing one for free.
🔗 Find out more on the
🌐 Dodl website
Download the app:
*AER (Annual Equivalent Rate) is the estimated interest you would earn on your cash over a year when that interest is compounded. Always remember, your investments could go down as well as up. Dodl doesn’t offer advice, so if you're unsure about the risks of investing you should talk to a financial adviser.
Información de contacto
Reino Unido
- hello@dodl.co.uk
- dodl.co.uk
4,5
Excelente
594 opiniones
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Respuesta de AJ Bell Dodl
Good afternoon Francis
Thank you for leaving us a review! We're really pleased to hear that Kiera was so responsive and polite.
If you have any further queries, please don't hesitate to get in contact.
Best wishes
Joe
Quick to help
James was very helpful in sorting out why I couldn’t log in to my account. He came back to me in under 5 minutes which was great.
23 de junio de 2026
Respuesta de AJ Bell Dodl
Good afternoon Georgina
We are so glad we could quickly resolve your login issue. We appreciate you sharing your positive experience with us!
If you have any further queries, please don't hesitate to get in contact.
Best wishes
Joe
Dodl's platform has a lot of…
Dodl's platform has a lot of information and is user friendly and when I sold my shares the process was relatively quick and I received funds in my bank account within 5 days.
17 de junio de 2026
Respuesta de AJ Bell Dodl
Good morning Rosaline
We're so glad to hear you found our platform user-friendly and that your share sale and fund transfer were quick and efficient. Thank you for your positive feedback!
If you have any further queries, please don't hesitate to get in contact.
Best wishes
Joe
Fantastic customer service
Fantastic customer service. Answered my questions regarding my direct debit clearly and thoroughly. Easy to get the answers I needed. Would highly recommend AJ Bell. 10/10!
15 de junio de 2026
Respuesta de AJ Bell Dodl
Good morning Sara
Thank you for leaving us a review! We're really pleased to hear that you found our customer service fantastic and that your questions about your direct debit were answered clearly and thoroughly
If you have any further queries, please don't hesitate to get in contact.
Best wishes
Joe
Bethany was brilliant via the in-app…
Bethany was brilliant via the in-app chat! She managed to resolve my issue efficiently snd was responsive throughout! Great service and very pleased 👍😊
15 de junio de 2026
Respuesta de AJ Bell Dodl
Good morning Tom
We're so glad to hear our team provided such efficient and responsive service through the in-app chat. Thank you for sharing your positive feedback!
If you have any further queries, please don't hesitate to get in contact.
Best wishes
Joe
Respuesta de AJ Bell Dodl
Good morning
Thank you for leaving us a review! We’re really pleased to hear that you’ve received excellent customer service.
If you have any further queries, please don't hesitate to get in contact.
Best wishes
Joe
Great for saving on fees, but lacking basic automation and choices.
Moved to Dodl a few months ago from Moneybox to escape their high fees. On the cost side, it’s a massive win—the 0.15% fee saves me a lot of money as my portfolio grows, and having no dealing fees is fantastic.
However, you pay for those low fees with your own time. Three things are incredibly frustrating compared to Moneybox:
No automated investing: You can't set up a default group of funds to automatically buy when you deposit cash. I pay into a LISA, which means every single month I have to log in manually to invest my £333 deposit. Then, when the government bonus drops later in the month, I have to log in a second time to place separate buy orders all over again for the £83 top-up. It turns a "set-and-forget" habit into a tedious monthly chore.
No auto-balancing: You should be able to set target percentages for your account (e.g., 50% World, 20% Europe) and have new cash automatically buy what’s needed to keep things balanced. Instead, you have to build your own spreadsheets just to figure out where the cash goes.
Restricted fund choice: Their investment menu is very limited. They don't even offer a High Dividend Yield fund, which is where a large chunk of my money was invested before I switched. I had to completely change my strategy because it isn't an option here.
Verdict: Switch if you want to save serious money on fees, but be prepared to do all the manual heavy lifting yourself. Great budget broker, but very clunky if you want a hands-off portfolio.
4 de junio de 2026
Opinión espontánea
Respuesta de AJ Bell Dodl
Good morning Matthew
Thank you for leaving us a review. We’re really pleased to hear that you’ve found value in our lower fees and that this has made a positive difference as your portfolio grows.
We’re sorry to hear that other aspects of the experience haven’t met your expectations. We appreciate your feedback and I'll refer this to the relevant team.
I’ve sent you a request for further information via Trustpilot. If you could kindly respond to this we will arrange for someone from the appropriate team to investigate this for you.
If you have any further queries, please don't hesitate to get in contact.
Best wishes
Joe
Samuel was great and responded really…
Samuel was great and responded really quick. Appreciated the support given im fairly new to AJ Bell.
6 de enero de 2026
Respuesta de AJ Bell Dodl
Good afternoon Joe
We're so glad to hear our support was helpful, especially as you're new to our services. We appreciate your kind words!
If you have any further queries, please don't hesitate to get in contact.
Best wishes
Joe
I had a query and the moment support…
I had a query and the moment support opened, within 5 minutes I had exactly what I needed, super easy, quick and fuss free, Kiera was a great help and I would recommend Dodl!
26 de mayo de 2026
Respuesta de AJ Bell Dodl
Good afternoon
We're so happy to hear your query was resolved quickly and easily! We appreciate you sharing your positive experience and recommendation.
If you have any further queries, please don't hesitate to get in contact.
Best wishes
Joe
My problem might have been a duff app
My problem might have been a duff app. But once it was reinstated AND with a human not a robot holding my hand it all went well.
23 de mayo de 2026
Respuesta de AJ Bell Dodl
Good morning Caroll
Thank you for leaving us a review! We’re really pleased to hear that everything was resolved for you.
If you have any further queries, please don't hesitate to get in contact.
Best wishes
Joe
I regret getting involved with this company
Their transfer team emailed me yesterday (20/5/26) saying they wd send my cash balance by Faster Payment. It didn't arrive and am still waiting
Act No: XB6KKJS.
(Closed and part transferred)
Dreadful communication, cash balance gone missing in transfer and Dodl are not responding to emails. I will have to open complain with the financial ombudsman. This follows poor advice on their procedures which their staff are clueless. Very unhappy
19 de mayo de 2026
Opinión espontánea
Respuesta de AJ Bell Dodl
Good morning Chris
Thank you for taking the time to leave a review. We’re really sorry to hear about your experience.
We’ve referred your case to a senior member of the relevant team, who will be in touch shortly to provide an update and help resolve this as quickly as possible.
If you have any further queries, please don't hesitate to get in contact.
Best wishes
Joe
Very prompt
14 de mayo de 2026
Respuesta de AJ Bell Dodl
Good morning
Thank you for leaving us a review! We’re really pleased to hear that you had a positive experience with our team.
If you have any further queries, please don't hesitate to get in contact.
Best wishes
Joe
Respuesta de AJ Bell Dodl
Good morning Connor
We are so glad you had a positive experience with our customer service team! Thank you for your kind words.
If you have any further queries, please don't hesitate to get in contact.
Best wishes
Joe
Super easy and quick process to…
Super easy and quick process to transfer my existing LISA to Dodl :)
1 de mayo de 2026
Respuesta de AJ Bell Dodl
Good morning
We're so happy to hear your LISA transfer was easy and quick! Thank you for sharing your positive experience.
If you have any further queries, please don't hesitate to get in contact.
Best wishes
Joe
Excellent simple Investment platform
Excellent simple Investment platform. Customer service is amazing aswell
6 de mayo de 2026
Respuesta de AJ Bell Dodl
Good afternoon
Thank you for leaving us a review! We’re really pleased to hear that you find the platform simple and easy to use.
If you have any further queries, please don't hesitate to get in contact.
Best wishes
Joe
Easy and simple app
Easy and simple app.
User friendly with straightforward info about investment and risk.
7 de mayo de 2026
Respuesta de AJ Bell Dodl
Good afternoon Gareth
Thank you for leaving us a review! We’re really pleased to hear that you’re finding the app easy and simple to use.
If you have any further queries, please don't hesitate to get in contact.
Best wishes
Joe
Very police customer service rep and…
Very police customer service rep and was able to help me straight away.
6 de mayo de 2026
Respuesta de AJ Bell Dodl
Good afternoon Dale
Thank you for leaving us a review! We’re really pleased to hear that you found our customer service polite and that your query was resolved straight away.
If you have any further queries, please don't hesitate to get in contact.
Best wishes
Joe
Respuesta de AJ Bell Dodl
Good afternoon
Thank you for leaving us a review! We’re really pleased to hear such positive feedback about our team.
If you have any further queries, please don't hesitate to get in contact.
Best wishes
Joe
Excellent support experience
Samuel was very fast in answering and always helpful. Many thanks!
1 de mayo de 2026
Respuesta de AJ Bell Dodl
Good afternoon
We're happy to hear that the support was helpful and fast. We appreciate you taking the time to leave us this great feedback.
If you have any further queries, please don't hesitate to get in contact.
Best wishes
Joe
Samuel has been very polite and quick
Samuel has been very polite and quick. Very happy with the service
23 de abril de 2026
Respuesta de AJ Bell Dodl
Good morning Sajad
We're happy to hear that you had a positive experience with our prompt and courteous service. Thank you for sharing your kind feedback with us!
If you have any further queries, please don't hesitate to get in contact.
Best wishes
Jess
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