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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Nicky has been absolutely fantastic!! She’s been so helpful, supportive and approachable, always on hand with advice and reassurance whenever we’ve needed it. She’s done a brilliant job of keeping ev... Ver más

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Valorada con 5 estrellas sobre 5

Craig was so helpful right from the start of our enquiry. We were interested in moving from Surrey to Weymouth and Craig was amazing at sending over any properties he had, that might be of interest. H... Ver más

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Valorada con 5 estrellas sobre 5

DOMVS has a reputation locally for being a first rate estate agency; albeit at commission rates a little higher than some other agents. The reputation is completely deserved. All the staff we dealt wi... Ver más

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Valorada con 5 estrellas sobre 5

Had a great experience with DOMVS. I have just exchanged on the purchase of an apartment. I found all the staff helpful and friendly. From my first interaction with arranging the viewing at short... Ver más

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Información sobre la empresa

  1. Agencia inmobiliaria

Escrito por la empresa

Award-winning estate agent portraying some of the most spectacular properties in Dorset.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

167 opiniones

5 estrellas
4 estrellas
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2 estrellas
1 estrella

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4,8

Todas las opiniones

(167)

39 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

As a purchaser I was very impressed…

As a purchaser I was very impressed with their professionalism and responsiveness. I was kept informed at all stages. Indeed I had more information from them about my own sale than from the agents who were acting for me! The icing on the cake was a very pleasing goodie bag on collecting the keys for my new house, a good touch.

23 de febrero de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Polly actually made the neigh on…

Polly actually made the neigh on impossible happen!

A place came on for sale that was ideal for our family for many reasons, and with some seriously swift work we managed to get my house on the market and with a buyer before the final offers were to be made- this made us then secure the purchase.

Then with a bit of a nightmare buyer for me, we then managed to get a new buyer before I lost the house we were aiming for- all due to plenty of phone calls, time and to and fro with all various parties, most of which was out of hours as I work all the time!

We finally completed at the beginning of March and we are very happy!

A great big thank you to Polly and her team for helping us get to great result- I was even offered a goody bag at the end of it all!

Thanks again- I’d love to say see you soon, but I’m hoping to stay out for a long while now!

3 de marzo de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

A very positive experience

We had a small property to let out and were complete newcomers to this.
Debbie in Lettings guided us through the whole experience very efficiently and helped us to find a suitable tenant in a very short space of time.
We felt well supported throughout and were kept informed at each stage.
We would recommend Domus highly to anyone looking to let out a property.

20 de febrero de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

DOMVS are professional

DOMVS are professional, friendly and get the job done.
Whilst waiting for exchange I was so stressed and felt like I was constantly chasing my solicitor. Marcus was a hero and rang me off his own back updating and chasing for me. Here’s the clincher …. DOMVS weren’t even my estate agents !!! They offered all this for a non client and for that I’m am extremely grateful!
Safe to say I will always use DOMVS in the future and highly recommend!
Thank you Marcus!

18 de enero de 2023
Opinión espontánea
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Respuesta de DOMVS

Thank you so much for this lovely comment! Marcus is incredible, and we'll be sure to let him know. We're so glad we were able to help. All the best, DOMVS.

Valorada con 5 estrellas sobre 5

I was very impressed with the level of customer service and advice

I was very impressed with the level of communication from Domvs in Wareham and also with the detailed and helpful guidance I received in relation to a potential house purchase. Initial emails were met with prompt and extensive responses and I had a long telephone chat with Tina Lloyd who spent a lot of time talking me through a very complex situation with incredible patience, while I kept posing awkward questions! My early impressions are that Domvs Wareham are dedicated to high-end customer service - both on behalf of client vendors, but also in helping even first-time callers.

20 de diciembre de 2022
Opinión espontánea
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Respuesta de DOMVS

Hi Chris. Thank you so much for leaving this stellar comment. We'll be sure to let our Wareham team know. Merry Christmas - all the best, DOMVS.

Valorada con 5 estrellas sobre 5

Fantastic service

Fantastic service, all staff are very personable and thoughtful. Communication was superb and there was a lovely touch of a welcome bag with some goodies on completion. Very professional and reassuring making the whole process less stressful. Top marks

31 de agosto de 2022
Opinión espontánea
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Respuesta de DOMVS

Thank you, Dave, for such a lovely review. All the best, DOMVS.

Valorada con 5 estrellas sobre 5

Super Dorchester Team

Shireen, Marcus, Tim and the team at Dorchester quite simply made our 22 year old dream come true. We could not be happier with their professional, efficient and friendly service. As if that wasn’t enough, they managed to drive the purchase of our beautiful cottage through in 6 weeks from offer to completion! Wouldn’t hesitate to recommend this exceptional team.

25 de noviembre de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Thank you Wareham branch…

Alison and Trisha at the Wareham branch recently sold my mum her new home in the town. They have been so kind, supportive, reassuring and patient throughout the process. I can't thank them enough. It has made all the difference to how mum has felt throughout. Thank you.

25 de noviembre de 2022
Opinión espontánea
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Respuesta de DOMVS

Thank you Christina for your kind review. It warms our heart to know that the DOMVS team were able to make such a positive difference.

Valorada con 5 estrellas sobre 5

Very helpful and friendly professional…

Very helpful and friendly professional estate agents.We have moved house many times over the years and would happily recommend Domvs.

5 de agosto de 2022
Opinión espontánea
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Respuesta de DOMVS

Hi Michael, thank you for your kind review. We're glad that you would recommend us and that you have been happy with our professional service.

Valorada con 5 estrellas sobre 5

Wareham Office

A big thank you to the whole team at the Wareham office, every one of you have always been helpful and very efficient with the many enquiries and questions we had on different properties, also managed to go that extra mile in securing our dream home. Now let the hard work begin!! 😊

11 de julio de 2022
Opinión espontánea
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Respuesta de DOMVS

Hi Mark, thank you for your kind words. We're glad the Wareham team as a whole were able to help with your dream home. All the best from DOMVS.

Valorada con 5 estrellas sobre 5

What can I say about Marcus Pound at…

What can I say about Marcus Pound at DOMVS Preston….. I was in the process of buying a house in Sutton Poyntz and my “conveyancing lawyers” were worst than appalling…. Marcus took me through everything… without this marvellous man I really don’t know where I would be now…. I actually was home alone, no furniture, no food, no internet, no tv from 16th December 21 till 5th January 22. All Christmas I was by myself, because my incompetent lawyers took 10 days off for Christmas and New Year… the situation then got worse….. the exchange had to be cancelled because of my lawyers! Yet again Marcus was there for me every step of the way. Explaining all the legal jargon… eventually he took over because I was admitted to hospital… the stress and strain of it all had certainly took its toll… I had great faith in Marcus and again his professionalism was beyond the call of duty. I will NEVER move again! But if I really had to relocate I would use DOMVS and Marcus Pound without a doubt. Amazing man, patience and understanding in what is the most stressful time. I can’t rate him high enough…. So a big thank you to Marcus and all at DOMVS.

27 de junio de 2022
Opinión espontánea
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Respuesta de DOMVS

Wow Chrissy what a review for Marcus and the team!

We're so sorry you went through what you did down to the stresses of dealing with others out of our control, but we're so happy Marcus was able to turn the negatives into positives and in such a caring manner.

We wish you all the best for the future.

Valorada con 5 estrellas sobre 5

Trisha Ashby-Rudd

I would highly recommend Trisha Ashby-Rudd from DOMVS in Wareham. A lovely lady, warm personality, empathetic and with a wealth of knowledge and experience.

31 de mayo de 2022
Opinión espontánea
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Respuesta de DOMVS

Thank you ever so much Ali for your kind review. We've passed on your lovely words to Trisha and she's delighted!

Valorada con 5 estrellas sobre 5

Weymouth flat

Domus dealt with the sale of my Weymouth flat and couldn’t have done more at every step of the sale, from finding the buyer to completion. This involved several members of staff, Tim, Chris and not least Marcus who was a pillar of support, remained calm throughout and managed to keep a sense of humour while dealing with a rather neurotic purchaser!
Before it was on the market, Domus Lettings also dealt with finding tenants for the flat since we bought it in 2007. They too were outstanding. A special mention about Debbie and Shereen at the Dorchester office. Everyone is so professional and helpful.
Many thanks to all of you.

7 de abril de 2022
Opinión espontánea
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Respuesta de DOMVS

Hi Francoise, we're delighted you mentioned a number of members of the DOMVS team as it really goes to show it can be a team effort to get results. Marcus' role is vital in support and really sets DOMVS apart from others.

All the best from the team at DOMVS.

Valorada con 5 estrellas sobre 5

Just sold my cottage

Just sold my cottage, end of March. The sale took some time due to some complicated historical paperwork. It turned out to be rather stressful. The team at Domvs we’re fantastic. Very supportive , not only to me but also my buyer. Marcus was a star... his support and advice really made me feel better and was most understanding . Thank you to all the team. Would definitely recommend. Good job.

3 de abril de 2022
Opinión espontánea
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Respuesta de DOMVS

Hi Janine, thank you for taking the team to write such a positive review. As you say Marcus is a star and works his job role wonderfully. All the best from the tam at DOMVS.

Valorada con 5 estrellas sobre 5

From start to finish Domvs have done an…

From start to finish Domvs have done an excellent job in both our sale and purchase. Mark, Marcus and Chris and all staff have kept us well informed of all aspects of the process. If there were any difficulties they were dealt with minimal fuss. Would definitely recommend Domvs

30 de marzo de 2022
Opinión espontánea
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Respuesta de DOMVS

Thank you so much for you kind words. We'll be sure to let them know how helpful they were throughout the process.

Valorada con 5 estrellas sobre 5

Polly's been a superb help in…

Polly's been a superb help in negotiating our purchase and seeing it through to the very end. Although we weren't selling, we'd certainly consider DOMVS for that in the future...

10 de marzo de 2022
Opinión espontánea
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Respuesta de DOMVS

Thank you so much Louise! We look forward to speaking again soon.

Valorada con 5 estrellas sobre 5

Just purchased a home via Domvs

Just purchased a home via Domvs . Good efficient estate agents always happy to sort out even the smallest problem.
Should we need to sell in the future we would certainly consider Domvs although having an agent 15 miles away did make key handover a little difficult

4 de febrero de 2022
Opinión espontánea
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Respuesta de DOMVS

Hi Nicholas, thank you for your review. We look forward to meeting again when you're ready to sell! All the best from the team at DOMVS.

Valorada con 5 estrellas sobre 5

DOMVS are simply the best!

DOMVS are simply the best.
Before putting our house on the market we looked at eight different estate agents and DOMVS were head and shoulders above the others.
One of the things that made them stand out was the video tour they made of our house which was a mini ‘Escape to the Country’. Alongside using a professional photographer, they really presented our house at its best on their website. DOMVS made video tours of houses long before Covid made that a necessity.
We felt closely involved all the way, including consultation with us in the description of our property and the village.
When we accepted an offer Polly, Greg and Marcus worked hard to get the sale through.
We were very impressed with their professional attitude throughout.
From the very beginning: the first consultation, the valuation, the outstanding video tour, through to the sale, all confirmed that we made the right choice of estate agent.

18 de enero de 2022
Opinión espontánea
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Respuesta de DOMVS

Hi Kirsten, we're so happy to have been the top pick for you! We pride ourselves on our high-quality, bespoke marketing so we really appreciate you feeling the benefits and we're glad all those you dealt with were able to provide a such a high standard of quality that gave you such a positive experience. All the best from the team at DOMVS.

Valorada con 1 estrellas sobre 5

From day 1

From day 1
*Original letter sent to Mr & Mrs...blamed on ‘system’
*EA viewings - mislead viewers...’ can convert garage....can extend property ‘ its grade 2 listed which they knew
* Viewings were taken away from DOMVS as they could not answer viewers questions and gave incorrect and misleading information ie..can extend a grade 2 listed thatched cottage ! Feedback was most preferred the owner to accompany them on a viewing.
*Property ‘disappeared’ from a Rightmove...as many others under their control and they didn’t even notice!
*No feedback from viewings..had to chase DOMVS all the time
*Promised weekly stats...happened twice...then nothing
*Appts not prequalified...details incorrect.....people turning up with children and grandchildren despite supposedly being told only 2 people due to COVID.
*Messages left on the phone by negotiator which were totally different reasons for cancelled appt to that of ‘Director’
....it just goes on....
*Finally, the viewing today had NOT been confirmed...I’d emailed 4 days prior to and asked viewing to be changed as I had two properties of my own to view....they didn’t deal with the email...luckily I called them ...so I cancelled both my own viewings....and the one they booked never turned up! Great service!
End of...enough...totally and utterly incompetent. Viewings were ‘bums in seats’ and ‘chuck enough s..t at the wall’ ...complete rubbish ....so I’ve told DOMVS to collect their signage as I do not want to be associated with a bunch of incompetent i....s.

AFTER DOMVS RESPONSE
clearly missed the point! ...at least you’re consistent !....and the person responding to this did host a viewing ...says it all....hence why the listing was taken away

15 de enero de 2022
Opinión espontánea
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Respuesta de DOMVS

We are so sorry to read your review and have tried to contact you to discuss your concerns which we would prefer to support you within a physical or virtual meeting. As you decided to conduct the viewings yourself, unfortunately, we were unable to manage the entire experience for you. Sadly, in these circumstances, we cannot always foresee whether people will observe our Covid rules in terms of bringing more family members. Also, as agents, to provide consistent feedback, we meet viewers ourselves to measure expectations and avoid any inconsistencies. We note your point about the last booking and can offer communication from the viewer stating they made the mistake by cancelling with the wrong agent. With regards to Rightmove, on occasions, technical hitches are out of our hands but are immediately rectified. Every single client is hugely important to us and we try to understand and resolve any issues directly but have not had the opportunity to do so which is a shame. We hope to hear from you to resolve the situation and dive deeper into the points you have raised individually.

Valorada con 5 estrellas sobre 5

Buying through Domvs

Just wanted to say how well Domvs worked on getting our Weymouth purchase over the line!! We dealt with Mark and Marcus who dealt with a couple of problems really well.
On the rare occasions they were not available to answer the phone we got a call back within an acceptable time period.
We felt that they both knew what they were doing and acted well for their client by keeping in close contact with us as the buyer.
Many thanks.
5/5 :-)
Pat

6 de enero de 2022
Opinión espontánea
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Respuesta de DOMVS

Hi Pat, thank you for you positive words. We're glad the team's professionalism and knowledge allowed you a successful purchase. All the best from the team at DOMVS.

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