I spoke to lrina z from live help and she was very helpful in dealing with my quiry. Very polite and helpful. It seems so easy to deal with live support they answer so that I understood.
La empresa ha respondido
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Consulta las opiniones de los clientes
AVOID AVOID AVOID!!!!! DONT join this site. Saying deposit £10 & you get £50 bonus. The bonus isn't real money to withdraw shud u happen to win any games. You have to meet the £500 wagering requireme... Ver más
La empresa ha respondido
When I signed up as usual i was a bit wary however after depositing I was gifted free spins. I managed to win and the withdrawal process looked a bit scary but after talking to someone on the Live Cha... Ver más
La empresa ha respondido
Im really happy with the experience so far , apart from how long it takes for a withdrawal to be paid most other sites are instant or within an hour but it’s been 24 hrs since I’ve made the withdrawa... Ver más
La empresa ha respondido
Información sobre la empresa
Dotty Bingo
Escrito por la empresa
- Join us and thousands of friendly roomies at Dotty Bingo to chat, play online bingo and check out our exciting range of online slots!
- Our response to the current situation
- At Dotty Bingo, we’re all working from home to keep the company running as close to ‘business as usual’ as possible. This means our site is fully operational as normal and our friendly Customer Service team are on hand any time of day or night on our 24/7 Live Chat to answer any queries.
- Our approach to Safe Gaming
- Responsible gambling always has been and always will be of the utmost importance to us. At this sensitive time, we will be increasing our proactive customer interactions and adding additional player protection measures. We have a wide range of responsible gambling tools available on our site to all our customers and we are always here to help and offer advice on safe gaming.
- Getting in touch
- For any queries, please contact us at support@dottybingo.com or visit our site to speak with our Customer Service team via our 24/7 Live Chat.
Información de contacto
Reino Unido
- support@dottybingo.com
- dottybingo.com
3,9
Muy bueno
2 mil opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 91% de las opiniones negativas
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promt reply and everything went smooth
20 de diciembre de 2025
Opinión espontánea
Respuesta de Dotty Bingo
Hello Shane,
Delighted that you are happy with the Services received, a huge thank you for taking the time to provide Feedback also!
Kind regards
Team Dotty
Teresa and her great customer service !
Spoke with Teresa to verify my identity, she was extremely helpful and patient and helped me immensely. She deserves a Christmas bonus Dotty ! Thanks loads
18 de diciembre de 2025
Opinión espontánea
Respuesta de Dotty Bingo
Hello Nic,
Every day with Teresa on the Team feels like Christmas, and yes, your recommendation will of course be sent to Management😉️
We thank you for your patience & co-operation on the Verification Process & also for taking the time to leave a review. We wish you a very Dotty Christmas & New Year!
Kind regards
The Dotty Bingo Team
My card was used and an account setup…
My card was used and an account setup in my name and a good chunk of money spent before I could block my card but they are refusing refund. Dodgy site
13 de diciembre de 2025
Opinión espontánea
Respuesta de Dotty Bingo
Hi Trevor,
We’re really sorry to hear about what happened — we understand how upsetting this must have been for you.
We take situations like this very seriously. If your card details were used without your permission, our Support Team would be happy to look into this for you and explain what happened.
Refunds are always reviewed carefully based on the details of each case, but if you feel your situation wasn’t handled correctly, please reach out to us so we can double-check everything.
You can contact our team anytime via our official support channels, and we’ll do our best to help.
Kind regards,
Dotty Bingo
Quick and Helpful customer service
I signed up with an offer but I did not receive the sign up rewards. I contacted the live help and spoke to Teresa who was really helpful and friendly. She checked my account and had the rewards added quickly. Thanks again Teresa 😊
16 de diciembre de 2025
Opinión espontánea
Respuesta de Dotty Bingo
Hi Nicolle,
Thank you for your feedback. We’re delighted to hear Teresa provided such helpful and friendly support and got everything sorted promptly.
Regards,
The Dotty Bingo Team
STAY AWAY!!!!
Ive put thousands on and literally nothing,no wins! This is a scam company,please dont make the same mistake as me people! Dotty bingo needs shutting down!
13 de diciembre de 2025
Opinión espontánea
Respuesta de Dotty Bingo
Hi Daniel,
Thank you for taking the time to share your experience — we’re really sorry to hear how frustrated and disappointed you’re feeling.
We’d genuinely like to look into this for you and understand exactly what’s happened. We’ve already reached out to you directly via Trustpilot to request a few details so we can review your account properly and assist further.
Dotty Bingo operates fairly and all games use certified random number generators, so outcomes are always based on chance. That said, we completely understand how upsetting a run of bad luck can feel, especially when you’ve invested a lot of time and money.
Please reply to our message on Trustpilot when you can, and we’ll do our best to help and clarify things for you.
Kind regards,
Dotty Bingo Team
Had an issue with my sign up bonus but…
Had an issue with my sign up bonus but was quickly solved by going on chat. The chat service was quick and easy.
12 de diciembre de 2025
Opinión espontánea
Respuesta de Dotty Bingo
Hello there Lisa,
Thank you so much for taking the time to leave a review, it is greatly appreciated & Welcome to the Site!
We are simply delighted that your recent engagement went quick & easy, kindly remember that the Chat Facility is available 24/7 should you ever have a query.
Kind regards
Team Dotty
I asked one question to teresa and I…
I asked one question to teresa and I got a reply in seconds and it was well appreciated
8 de diciembre de 2025
Opinión espontánea
Respuesta de Dotty Bingo
Hi there,
Thank you for your kind words. We’re delighted to hear Teresa was able to provide such a prompt and helpful response.
Regards,
The Dotty Bingo Team
James answered my question quickly…
James answered my question quickly .thankyou
5 de diciembre de 2025
Opinión espontánea
Respuesta de Dotty Bingo
Hey Rachel,
Many thanks for taking the time to leave a review. We are so pleased that James was prompt in answering your question, he really is great! Please feel free to reach out to our Support Team anytime that you do have a question or query. They are available 24/7 to happily assist.
Kind regards
Team Dotty
They are the most rubbish gamble site…
They are the most rubbish gamble site in world do not play on this site they rude they slow and they trying they best not pay out
3 de diciembre de 2025
Opinión espontánea
Respuesta de Dotty Bingo
Hello Ercan,
Thanks for your review. We're really sorry to hear about your experience — we understand how frustrating this must have been. Please know we are working hard to resolve this for you.
Thank you for your feedback.
Regards,
Dotty Bingo
Withdrawals and quick and straight…
Withdrawals and quick and straight forward
29 de noviembre de 2025
Opinión espontánea
Respuesta de Dotty Bingo
Good morning Rachel,
We really appreciate you taking the time to leave Feedback, thank you.
Delighted that you are pleased with our Withdrawal Process, and congrats on your win. Long may they continue!
Kind regards
Team Dotty
Great site and great customer service
Great site and great customer service. Teresa helped me with enquiries and was very fast and helpful
30 de noviembre de 2025
Opinión espontánea
Respuesta de Dotty Bingo
Good morning Megan,
Thank you very much for your lovely review.
We love that you are pleased with both the Site & Teresa, she is really great and always happy to help!
Kind regards
The Dotty Bingo Team
Lovely lady and quick response thank you
26 de noviembre de 2025
Opinión espontánea
Respuesta de Dotty Bingo
Hello there Kayleigh,
Thank you very much for your lovely review.
Delighted that you had a great interaction with your recent contact with our Support Team, we are very proud of them as they really are a helpful and friendly bunch!
Kind regards
Team Dotty
Scam company
Scam company, I made 10 separate deposits with zero issues… I tried to make 1 withdrawal and they wanted my soul on a piece of paper… more than happy to take your money not so happy to pay you your winnings… just obstacle after obstacle placed in the way to deter you from withdrawing. Avoid these scammers
23 de noviembre de 2025
Opinión espontánea
Respuesta de Dotty Bingo
Good morning Keyser,
Thanks for taking the time to provide Feedback.
We are truly sorry that you have encountered this experience. We never wish to hold on to Player's winnings and strive to release them in as timely a manner as is possible.
Please reach out to us to discuss your issues further, we will gladly guide you through the process.
Our Support Team are available 24/7 and may be reachable either on Live Chat or by Email support@dottybingo.com
Kind regards
Team Dotty
Awful company
Awful company - will not pay out winnings - want access to full bank statements & will not accept a phone bill as proof of address! SCAM COMPANY AVOID AT ALL COSTS! Rude, unhelpful staff! Gang of thieves! Happy to accept multiple deposits but will not allow you to withdraw winnings!!! Soon as you request to withdraw they block your account & start chatting responsible gambling 😆😆 AVOID
23 de noviembre de 2025
Opinión espontánea
Respuesta de Dotty Bingo
Hi Teeliie Duffy,
We’re sorry to hear about your experience and appreciate you bringing this to our attention. We always aim to provide a smooth and transparent verification and withdrawal process for all players.
We have reached out to you directly through Trustpilot to request your account details so we can look into this matter urgently. Please be assured that we only request documentation that is necessary to securely verify an account and process a withdrawal, and we never ask for anything beyond what is required to complete this safely.
Once we receive your information, we will investigate this further and work to resolve it as quickly as possible.
Thank you,
Dotty Bingo
Spoke to Rachel she is very polite and…
Spoke to Rachel she is very polite and helpful brilliant customer service
21 de noviembre de 2025
Opinión espontánea
Respuesta de Dotty Bingo
Good morning Nicola,
Thanks very much for taking the time to leave a review, it is truly appreciated.
Delighted that you have found Rachel to be her usual helpful brilliant self, she is a valued team member, who contributes so much & goes above and beyond to help.
Kindly remember that our Customer Support Team are available 24/7 and will gladly answer any questions or queries that you may have.
Regards
Team Dotty
Great games
Great games. Informative chat team. Great all round. I dealt with Rachal and she was fab at getting me the answers I needed.
21 de noviembre de 2025
Opinión espontánea
Respuesta de Dotty Bingo
Good morning Ayshea,
Many thanks for your Feedback!
So happy that you are enjoying our games, Rachel really is great and will gladly assist when and where she can. We will pass along your kind words to her.
Kind regards
The Dotty Bingo Team
Outstanding Service
The customer service/care is absolutely second to none. Nothings to much trouble. Had a query on my account early today and I spoke with Rachel. Minutes later all sorted. 10 out of 10 from me
Jo
20 de noviembre de 2025
Opinión espontánea
Respuesta de Dotty Bingo
Good morning Joanne,
Thank you kindly for taking the time to leave a review.
What a lovely review it is too, great that you value our Customer Support Services provided. Rachel really is truly efficient and caring.
Please remember that our Support Team are available 24/7 should you ever require assistance.
Kind regards
Team Dotty
Had teresa dealing with my request…
Had teresa dealing with my request today, very polite and helpful thank you
19 de noviembre de 2025
Opinión espontánea
Respuesta de Dotty Bingo
Good morning Happy Lady,
Thank you so much for taking the time to leave a review.
So pleased that you are happy with your recent interaction. Teresa is a credit to our Support Team and your generous thoughts will be relayed back to her.
Kind regards
The Dotty Bingo Team
Respuesta de Dotty Bingo
Hi Ben,
Thank you for your review. We’re glad to hear that Teresa was able to be of help, we’ll be sure to pass along your kind words!
Regards,
The Dotty Bingo Team
Enjoyed a good win and payout within…
Enjoyed a good win and payout within 24hrs. Great fun.
15 de noviembre de 2025
Opinión espontánea
Respuesta de Dotty Bingo
Hi Carwyn,
Thank you for sharing your experience! We’re delighted to hear you enjoyed your win and that your payment was processed swiftly. We’re glad you had a great time, and we’re always here to help if you need anything.
Regards,
The Dotty Bingo Team
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