BECAUSE THERE THE FAIREST BOOKIES OUT THERE PUNTERS WHO NEED A GREAT SERVICE AND GREAT OFFERS YOU CANT BEAT DRAGONBET I AM 67 AND HAVE BACKED FOR 50 YRS SO I NO WHAT I SAY IS TRUE COMPARED TO MANY OF... Ver más
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Consulta las opiniones de los clientes
Recently signed up and made a few withdrawals no problem at all. I did a small withdrawal this afternoon (literally around £10) straight after this I received an email asking me to provide documents,... Ver más
La empresa ha respondido
I am a member of multiple online casinos and I have to say the live chat and support from Dragon bet is top notch. Spoke to Bryn today who was quick in responding and highlighted the best way to help... Ver más
La empresa ha respondido
The company is a pure joke, they advertise they process withdrawals 247. But i requested withdrawal at 00.37, and iv waited over 7 hours my money still hasnt been processed, i dont doubt that ill get... Ver más
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Información sobre la empresa
- Casino o apuestas online
- también en la categoría
- Agencia de apuestas
- Apuestas deportivas online
- Casino
- Corredor de apuestas
- Servicio de apuestas
Escrito por la empresa
DragonBet is an independent online bookmaker specialising in horse racing betting, football betting, live betting, and online sports betting in the UK. As a family-run bookmaker with real on-course experience, we offer competitive odds, fast withdrawals, expert customer service, and a personal approach to betting. We combine traditional bookmaking knowledge with a modern online betting platform, giving customers a fair, safe, and enjoyable betting experience across horse racing, football, and other major sports.
Información de contacto
Alexandra Gate Business Centre Ltd, 2 Alexandra Gate, Ffordd Pengam, CF24 2SA, Cardiff, Reino Unido
- customerservice@dragonbet.co.uk
- dragonbet.co.uk
Información importante
3,8
Muy bueno
637 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 95% de las opiniones negativas
Suele responder en menos de 1 semana
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Anthony was a great help and resolved…
Anthony was a great help and resolved my query
10 de junio de 2026
Opinión espontánea
Respuesta de DragonBet
Thanks Paul, appreciate you taking the time to write this. Anthony and all our customer service team are excellent (well we think so anyway)
Appreciate you being a customer and jump on the live chat if you ever need anything
Excellent service by Duncan Jones in…
Excellent service by Duncan Jones in customer services 👍🏻👍🏻
10 de junio de 2026
Opinión espontánea
Respuesta de DragonBet
Cheers Mark, he's a superstar and hopefully represents what we are about as a family run business
Great support service from Ducan
Great support service from Ducan. He resolved issues very quickly. Great site and games
10 de junio de 2026
Opinión espontánea
Respuesta de DragonBet
Cheers Scott, he's been getting a lot of praise lately and rightly so!
Thanks for the review and thanks for being a customer of ours
Duncan really helpful and quick and…
Duncan really helpful and quick and good to chat too
9 de junio de 2026
Opinión espontánea
Respuesta de DragonBet
Thanks for taking the time to review and for being a customer of ours. We'll let Duncan know you gave him a shout out
Just joined been great so far and great…
Just joined been great so far and great customer support from Anthony which is rare on betting sites nowadays.
9 de junio de 2026
Opinión espontánea
Respuesta de DragonBet
Cheers Thomas, as a family business it's a really important measure for us. Good luck with the site
Easy to use site and quick withdrawal
Easy to use site and quick withdrawal.
I had issues with accessing some games but after talking to Anthony he sorted it out quickly for me.
I don’t play big stakes but happy with the website.
5 de junio de 2026
Opinión espontánea
Respuesta de DragonBet
Cheers Julie,
Really pleased to hear the issues were sorted. Good luck with the site and if you ever encounter a problem again be sure to jump on the live chat.
First time emailing DragonBet and…
First time emailing DragonBet and thanks to Duncan everything went really well Thankyou duncan
8 de junio de 2026
Opinión espontánea
Respuesta de DragonBet
That's great Anne, really pleased to hear Duncan was able to help. Feel free to get in touch whenever.
Good luck and thanks for your custom
Spoke with customer support agent…
Spoke with customer support agent Duncan regarding a bet that was settled incorrectly. The replies were instant via email and the issue was resolved within 5 minutes. Thanks again Duncan
7 de junio de 2026
Opinión espontánea
Respuesta de DragonBet
Cheers Steski, first of all apologies about the incorrect settlement but I'm glad it got sorted. Thanks for being a customer of ours
Quick to help answer my question
Quick to help answer my question. Duncan J was great. Nice to use a bookie that feels like they care about the punter
7 de junio de 2026
Opinión espontánea
Respuesta de DragonBet
Thanks Tara, we genuinely do. Appreciate the support and the review
10out of 10 best gambling site ive…
10out of 10 best gambling site ive played on in years. I won and cashed out £1000 before I even made a deposit and it was instant and I couldn't of spoke to 2 better guys than Duncan and drew
6 de junio de 2026
Opinión espontánea
Respuesta de DragonBet
Thanks Wayne, really pleased that the team are reflecting what we as a company set out to be. Best of luck going forward and well done on the win
Great site good slots
Great site good slots and best customer service from duncan and drew
7 de junio de 2026
Opinión espontánea
Respuesta de DragonBet
Cheers Claire, thanks for using us and thanks for the kind words
Very quick response
I received very quick responses from Duncan, when using the live help chat feature
7 de junio de 2026
Opinión espontánea
Respuesta de DragonBet
Thanks Mo, we're going to have to give Duncan a pay rise with all the praise he's been getting on here!
Thanks for using the site and best of luck
The best casino
7 de junio de 2026
Opinión espontánea
Respuesta de DragonBet
Cheers Sarys, don't know if we're the best but we're certainly trying to be
There are lots of markets and also…
There are lots of markets and also quick payouts and the service team available on live chat are always helpful.
Lots of options in casino that I’ve had big wins on
Always seem fair on payout ratio
6 de junio de 2026
Opinión espontánea
Respuesta de DragonBet
Thanks Chris, glad to hear we're hitting the mark and you've been paid quickly. We're all about fairness and genuinely pleased you've landed a few wins
Amazing casino I absolutely love it…
Amazing casino I absolutely love it good customer support with lots of choice to choose from
6 de junio de 2026
Opinión espontánea
Respuesta de DragonBet
Hi Brittany,
Thank you very much for the fantastic review.
We’re delighted to hear that you’re enjoying the casino and the games available, and it’s great to know you’ve also had a positive experience with the customer support team.
Providing a friendly service alongside a strong selection of games is something we place a huge importance on, so feedback like this is greatly appreciated by the whole team.
Thanks again for your custom and support of DragonBet.
Live support chat agent Duncan Jones…
Live support chat agent Duncan Jones was vey helpful and resolved my issue very quickly
6 de junio de 2026
Opinión espontánea
Respuesta de DragonBet
Thanks WB - we place a huge emphasis on customer service and we're really glad that Duncan is able to reflect that in his service
Great customer service
Great customer service, Duncan was very helpful and responded fast. Thanks
4 de junio de 2026
Opinión espontánea
Respuesta de DragonBet
Thanks C A best of luck with the site and we'll make sure Duncan get a pat on the back
I highly recommend Dragon bet they are brilliant and Duncan on live chat is great his customer service skills are second to none
I highly recommend Dragon bet they are a five star betting company. Very easy to use site they offer good odds as fast withdrawals. Their customer service is quick and Duncan who I seem to get most times is very very professional he will help you in a timely manner and his manners are first class. I’ve been betting for over 25 years mostly with the so called big firms but I now bet with Dragon bet. I couldn’t recommend them anymore.
5 de junio de 2026
Opinión espontánea
Respuesta de DragonBet
Hi Harry,
Thank you very much for such a lovely review and for your recommendation of DragonBet.
It’s really heartening to hear that you’ve chosen to place your trust in us over the larger firms. Feedback like that genuinely means a great deal to an independent, family-run bookmaker like ourselves.
We’re delighted that you’ve been enjoying the site, and it’s also wonderful to hear such high praise for Duncan. We’ll make sure your comments are passed on to him directly — he’ll be extremely pleased to read them.
Providing professional, personal and timely support is something we place huge importance on, so hearing that his customer service “is second to none” is greatly appreciated.
Thanks again for your custom, support and kind words. It really means a lot to the whole team at DragonBet.
Owain was an amazing customer support…
Owain was an amazing customer support employee to talk to. So efficient and a nice person to talk to with a great customer service attitude. Hopefully he gets recognition for this xx thanks Owain x
4 de junio de 2026
Opinión espontánea
Respuesta de DragonBet
You're not the first person to tell us that, we'll pass on the praise. Thanks for the review and good luck with the site
Duncan was super helpful
Duncan was super helpful. Site is decent. Would recommend
4 de junio de 2026
Opinión espontánea
Respuesta de DragonBet
Cheers John, we're really glad to hear that, Good luck and make sure to jump on the chat if you face any issues
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