Recently signed up and made a few withdrawals no problem at all. I did a small withdrawal this afternoon (literally around £10) straight after this I received an email asking me to provide documents,... Ver más
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Recently signed up and made a few withdrawals no problem at all. I did a small withdrawal this afternoon (literally around £10) straight after this I received an email asking me to provide documents,... Ver más
La empresa ha respondido
I am a member of multiple online casinos and I have to say the live chat and support from Dragon bet is top notch. Spoke to Bryn today who was quick in responding and highlighted the best way to help... Ver más
La empresa ha respondido
Dragon Bet will not answer my emails. They have £5000 of my money held in my account and will not release this to me, despite me giving them all the required documents they requested, which they confi... Ver más
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Have used DragonBet for years, but had an issue with a withdrawal for the first time. Contacted customer services on a Sunday, not expecting a reply. Duncan replied instantly, understood the issue and... Ver más
La empresa ha respondido
DragonBet is an independent online bookmaker specialising in horse racing betting, football betting, live betting, and online sports betting in the UK. As a family-run bookmaker with real on-course experience, we offer competitive odds, fast withdrawals, expert customer service, and a personal approach to betting. We combine traditional bookmaking knowledge with a modern online betting platform, giving customers a fair, safe, and enjoyable betting experience across horse racing, football, and other major sports.
Alexandra Gate Business Centre Ltd, 2 Alexandra Gate, Ffordd Pengam, CF24 2SA, Cardiff, Reino Unido
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 95% de las opiniones negativas
Suele responder en menos de 1 semana
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This site is an absolute disgrace. Just been playing big bass splash. Got to x10 on the free spins off 20p stake. I had £130+ with 7 spins left and they suspended my account mid play!!!!! Absolute joke
3/11/26
Still no reply other than the pointless comment you’ve made to my review so clearly know one will sort it out will they. You’ve had 4 days. Please send me a deadlock letter so I can take it to the IBAS asap

Respuesta de DragonBet
I had a query about a promotion. Antony was great so professional and helpful resolve this query. Great role model for Betdragon

Respuesta de DragonBet
Dragon Bet will not answer my emails. They have £5000 of my money held in my account and will not release this to me, despite me giving them all the required documents they requested, which they confirmed to be successful.

Respuesta de DragonBet
I joined this betting site as my friend told me it was great but I haven't had that type of experience at all I have waited 5 hours so far for my withdrawal and it just says pending still tried to chat with yous and unlike other betting companies yous don't actually have 24/7 chat the time frame for withdrawals definitely need improvements!

Respuesta de DragonBet
Recently signed up and made a few withdrawals no problem at all. I did a small withdrawal this afternoon (literally around £10) straight after this I received an email asking me to provide documents, which I expected to be fair and have sent all required documents back. However when I login to check the withdrawal, it shows it as a withdrawal and the amount of credit I had at the time, but rather than the amount withdrawnz there's a black dot there. Seems odd, all other withdrawals and deposits were fine but the one where I've been asked for documents seems to have gone missing somewhere. Fingers crossed that gets sorted

Respuesta de DragonBet
I am a member of multiple online casinos and I have to say the live chat and support from Dragon bet is top notch. Spoke to Bryn today who was quick in responding and highlighted the best way to help my dogey connection. Bet was refunded naturally and Bryn was super helpful.

Respuesta de DragonBet
BY FAR THE BEST INDEPENDANT FIRM OUT THERE EVERY PUNTER THEY ARE THE MOST HONEST AND YOU HAVE GREAT OFFERS THERE FOR ALL BETTING KEEP THE GOOD WORK UP

Respuesta de DragonBet
Good games and fantastic bonuses. Withdrawls are very fast as well via Apple Pay. Only complaint would be is that very often the game loses connection which is a little annoying.

Respuesta de DragonBet
Great site super fast in all aspects staff are friendly and great at helping solve issues I had Duncan was amazing and super efficient
Would recommend to anyone

Respuesta de DragonBet
I was dealing with customer service Duncan and owning the customer service was brilliant instant reply completely understood the issue.
Says alot about a company great customer service. I really like this company they treat you right and in my years of betting some brands don't

Respuesta de DragonBet
Worst site I ever been on, been playing for about an year now still not won anything other than very small wins, not even had a bonus in play, other sites are better won loads compared to this site,

Respuesta de DragonBet
Duncan jones gave me the best experience & good customer service

Respuesta de DragonBet
Fun spins on favourite slot again, with one small issue.

Respuesta de DragonBet
Signup was easy finally, with one small issue.

Respuesta de DragonBet
Date Filter cleared once I refreshed, though not perfect.

Respuesta de DragonBet
KYC email listed documents in a language setting I never chose, half of it wasn't even English, had to guess what they wanted.

Respuesta de DragonBet
My "verified" badge vanished after an update, had to re-upload approved documents!!

Respuesta de DragonBet
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