BECAUSE THERE THE FAIREST BOOKIES OUT THERE PUNTERS WHO NEED A GREAT SERVICE AND GREAT OFFERS YOU CANT BEAT DRAGONBET I AM 67 AND HAVE BACKED FOR 50 YRS SO I NO WHAT I SAY IS TRUE COMPARED TO MANY OF... Ver más
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Consulta las opiniones de los clientes
Recently signed up and made a few withdrawals no problem at all. I did a small withdrawal this afternoon (literally around £10) straight after this I received an email asking me to provide documents,... Ver más
La empresa ha respondido
I am a member of multiple online casinos and I have to say the live chat and support from Dragon bet is top notch. Spoke to Bryn today who was quick in responding and highlighted the best way to help... Ver más
La empresa ha respondido
The company is a pure joke, they advertise they process withdrawals 247. But i requested withdrawal at 00.37, and iv waited over 7 hours my money still hasnt been processed, i dont doubt that ill get... Ver más
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Información sobre la empresa
- Casino o apuestas online
- también en la categoría
- Agencia de apuestas
- Apuestas deportivas online
- Casino
- Corredor de apuestas
- Servicio de apuestas
Escrito por la empresa
DragonBet is an independent online bookmaker specialising in horse racing betting, football betting, live betting, and online sports betting in the UK. As a family-run bookmaker with real on-course experience, we offer competitive odds, fast withdrawals, expert customer service, and a personal approach to betting. We combine traditional bookmaking knowledge with a modern online betting platform, giving customers a fair, safe, and enjoyable betting experience across horse racing, football, and other major sports.
Información de contacto
Alexandra Gate Business Centre Ltd, 2 Alexandra Gate, Ffordd Pengam, CF24 2SA, Cardiff, Reino Unido
- customerservice@dragonbet.co.uk
- dragonbet.co.uk
Información importante
3,8
Muy bueno
637 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 95% de las opiniones negativas
Suele responder en menos de 1 semana
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Respuesta de DragonBet
Thanks Mark, and thanks for your custom - it's appreciated
Great site and also Duncan Jones…
Great site and also Duncan Jones couldn't be more friendly and kind amazing customer service
14 de junio de 2026
Opinión espontánea
Respuesta de DragonBet
Thanks Laura, it's really important that our customer service team represents what the company is all about. It sounds like Duncan is doing just that
Great customer experience
I have had a great experience as I didn't get to my free bets before expiry but Duncan offered great customer service and credited my account
14 de junio de 2026
Opinión espontánea
Respuesta de DragonBet
Cheers Loren, best of luck with the free bets
Couldn’t recommend Owain enough
Couldn’t recommend Owain enough. Very straightforward and the best agent I’ve dealt with ever. Been using DragonBet for a long time now and he is clear of everyone else.
14 de junio de 2026
Opinión espontánea
Respuesta de DragonBet
Cheers Martin, Owain is a star - we'll give him a pat on the back
Very helpful and no fuss at all.
Very helpful and no fuss at all.
As it should be. Thankyou
14 de junio de 2026
Opinión espontánea
Respuesta de DragonBet
Thank you Susan, appreciate the review and thanks for signing up
Owain made my process easy for…
Owain made my process easy for verification and a seamless chat experiance when any issues arise,
Gameplay is fast and best odds on majority of horse racing is good too
14 de junio de 2026
Opinión espontánea
Respuesta de DragonBet
Cheers Sam, we do our best!
Excellent customer service
Excellent customer service. Spoke to Owain and after putting the wrong welcome bonus in he sorted it me out with the correct one.
Good range of sports with competitive pricing.
14 de junio de 2026
Opinión espontánea
Respuesta de DragonBet
Thank you Shane, we're pleased to hear that you got there in the end. Best of luck and thanks for being a customer
Duncan Jones was very helpful
Duncan Jones was very helpful. Great customer service.
13 de junio de 2026
Opinión espontánea
Respuesta de DragonBet
Cheers Kuda
Respuesta de DragonBet
Thanks Jason, it's a really important part of out business.
Appreciate the review and appreciate you being a customer of ours
I strongly advise people to stay clear…
I strongly advise people to stay clear of yet another poorly run fraudulent low grade betting site...I was registered one hour before they randomly log me out suspend my account with no explanation why,along with money of mine in the account....only way of contact is via email which is embarrassing considering its the 21st century...in the process of contacting there ADR and gambling commission to get resolved
13 de junio de 2026
Opinión espontánea
Respuesta de DragonBet
Hi Chris, sorry to heat that this is your view and experience. We have a live chat facility open from 9 am - 10.30 pm please feel free to jump on that and we can discuss why the account was suspended and how we can help rectify that.
Owain was a great help
13 de junio de 2026
Opinión espontánea
Respuesta de DragonBet
That's great to hear, if you ever face any issues just jump on the live chat
Their live support chat is extremely helpful!!!!
Their live support chat is extremely helpful, real people not AI nonsense. Duncan Jones especially helped me out with an issue and had it resolved within minutes. Couldnt recommend enough!
12 de junio de 2026
Opinión espontánea
Respuesta de DragonBet
Thanks you Josh, really appreciate you taking time to leave a review
Excellent service from Duncan Jones
Excellent service from Duncan Jones, very fast and knowledgeable about sign up offers
12 de junio de 2026
Opinión espontánea
Respuesta de DragonBet
Thanks Daniel, Duncan is a star and we'll pass on the praise
Great site best around Duncan also very…
Great site best around Duncan also very helpful
12 de junio de 2026
Opinión espontánea
Respuesta de DragonBet
Cheers Scott! Be lucky!!!
What can I say about dragon bet other…
Whar can I say about dragon bet other than amazing ? Amazing choice of games , super fast payout and had some good wins .
What makes it amazing ? The staff ! The staff are not like other casinos and actually care , they are friendly and helpful .
Special thanks to Duncan who went above and beyond ! Honestly he was so friendly , professional and helpful and it really brightened my day ! Give the man a pay rise ! Keep hold of him as he is just amazing !
12 de junio de 2026
Opinión espontánea
Respuesta de DragonBet
Thanks Jonathan, we place a huge amount of importance on our team. It's really important as a growing business to have people who understand and care and we're really glad to heat they are hitting the mark.
Thanks for the review and thanks for using DragonBet
Great kind customer service by Duncan…
Great kind customer service by Duncan James thank u kindly
12 de junio de 2026
Opinión espontánea
Respuesta de DragonBet
Cheers Daniel and thanks for being a customer of ours
Brilliant site I made an error with the…
Brilliant site I made an error with the promotion contacted them they got back to me quickly and gifted the free spins. Thank you so much!
12 de junio de 2026
Opinión espontánea
Respuesta de DragonBet
No probs jess, hope the free spins worked out for you
Very bad experience opened account of…
Very bad experience opened account of course they let me deposit and right after suspended account now they refuse to refund my deposit which I haven't got chance to use. They require documents even I'm not holding active account with them. Very bad better to avoid it
11 de junio de 2026
Opinión espontánea
Respuesta de DragonBet
Hi Patka, we're very sorry that this is your experience and view.
To be clear, we would never and never have, held onto money that is not ours.
There are occasions however, when documentation is required to ensure that fraudulent account activity hasn't taken place in line with the terms and conditions agreed to upon sign up. If you get in touch with the customer service team they will be able to assist in helping you provide what is needed to release the funds.
Very good.good custemer servıce thank…
Very good.good custemer servıce thank you very much
11 de junio de 2026
Opinión espontánea
Respuesta de DragonBet
Cheers Hakan, and thanks for being a customer of ours
Owain was extremely helpful and…
Owain was extremely helpful and friendly on live chat
11 de junio de 2026
Opinión espontánea
Respuesta de DragonBet
Thanks Tommy, glad to hear Owain is representing what we're about as a company
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