Dragon Petroleum Opiniones 

179
•
TrustScore: 4 sobre 5

3,8

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I cancelled the order due to a crack in the tank. No response. The day before delivery, I phoned about 10 times and sent another email. No response. Oil delivered, leaked.

Valorada con 5 estrellas sobre 5

I have used dragon petroleum Dyserth for the last 3 years. Friendly service if you order over the phone, or you can order online. Prices are always competitive. Haven’t met a driver yet, but delivery... Ver más

Valorada con 4 estrellas sobre 5

Ordered with Dragon using their recent postal promo. Delivery was a day quicker and I didn't even hear the driver until he was packing up. The only criticism would be, comms didn't really exist. I p... Ver más

Valorada con 5 estrellas sobre 5

When we lived on Anglesey we often found Dragon to be helpful and competitive. Since "downsizing" into full retirement in Rhuthun 3 years ago we have found Dragon to be just as helpful and competit... Ver más

Información sobre la empresa

  1. Proveedor de combustible

Información proporcionada por diversas fuentes externas

Dragon Petroleum is Wales’ premier fuel and lubricant distributor. We supply domestic, agricultural and commercial customers throughout Northern Wales. With over 60 years of strong local ties and quality service, we have remained an integral part of the community, known for our reliability and efficiency. Our passionate drivers and experienced team have strong Welsh roots and are a significant part of what makes it so well respected. As the depot is operated by local people who can cater to both English and Welsh speakers, Dragon Petroleum offers a unique, friendly and local service.


Información de contacto

3,8

Muy bueno

TrustScore: 4 sobre 5

179 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,8

Todas las opiniones

(179)

4 opiniones en los últimos 12 meses

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Valorada con 2 estrellas sobre 5

Ordered 1200 litres on a small vehicle…

Ordered 1200 litres on a small vehicle delivery arrived wagon half way up the drive and then drove of apparently not able to deliver !!! Had to get another firm to deliver costing an extra £300 . Very poor service driver did not let us know he was going to abort delivery. Have had a delivery of that size of wagon before!!.

23 de diciembre de 2021
Valorada con 1 estrellas sobre 5

did not deliver poor driver said the…

did not deliver poor driver said the lane was too narrow tosh bin lorries come down 4 wheeler not as big as bin lorry he only drives a wheel barrow

14 de diciembre de 2021
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Respuesta de Dragon Petroleum

Hi,

I'm sorry to hear that there was an issue delivering your order. Please could you send your order number and any additional details through to feedback@dragonpetroleum.co.uk so that we can investigate this?

Thanks,

Graham

Valorada con 2 estrellas sobre 5

Not happy!!!

Bought on line 25 Oct. for delivery before 8 Nov. No record of my order when I telephoned! Eventually delivered 12 Nov.
I requested that they avoided the downpipes and gullies with the hose.
Indeed, this was the case at the back of the house but the downpipe gully at the front of the house was once again broken - this only happens with Dragon Petroleum.
I'm convinced that that the hose is mechanically retracted and that it catches the side of the downpipe gully - this in turn acts as a winch which tries to pull the gully and pipe out of the ground until part of the gully breaks off!!
Not happy!!!!!!

27 de noviembre de 2021
Logotipo de Dragon Petroleum

Respuesta de Dragon Petroleum

Hi,

I'm very sorry to hear that there has been an issue with your delivery. Please could you send the order number and any further details through to feedback@dragonpetroleum.co.uk so that I can investigate this?

Thanks,

Graham

Valorada con 1 estrellas sobre 5

I have not received my oil because the…

I have not received my oil because the tanker used was to big for the track to my cottage even though l specifically explained and asked for a small tanker to be used, l ever written and explained the situation etc and how to get down to the property on the provided space on my order and asking for a SMALL TANKER. So l am very disappointed. Hope you can deliver asap again for me please
Thankyou

12 de noviembre de 2021
Logotipo de Dragon Petroleum

Respuesta de Dragon Petroleum

Hi Lynda,

I'm very sorry to hear that there's been a problem with your order. Please could you send your order number or account number to feedback@dragonpetroleum.co.uk so that I can investigate?

Thanks in advance.

Emma

Valorada con 3 estrellas sobre 5

No problem with delivery driver

No problem with delivery driver, been to me before and delivered oil then left me a slip confirming details - all fine.
Previous deliveries have been before the latest date stated which has been appreciated; this time it was the very last day stated which meant I was getting anxious that oil would run out. And yes I could have paid a bit more and been guaranteed an earlier date but in the past not been necessary as deliveries always arrived a day or so before due date. Rather disappointed and feel a bit let down.

9 de agosto de 2021
Valorada con 4 estrellas sobre 5

Cheapest quote I could find for heating…

Cheapest quote I could find for heating oil, time scale not a problem.

But delivery driver knock off a pot of Lillies and bodged them back into the pot.

Would have been better if more care had been taken not to knock it off in the first place really!!!

26 de julio de 2021

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