Hi there,
Thank you for sharing your feedback. We’re sorry to hear that the front-opening design did not meet your expectations.
We’d like to clarify that we welcome all customer feedback, whether positive or negative. We have not found any blocked or rejected review from you on our website, and we’re sorry if you experienced any issues while trying to submit your feedback.
The front-opening design is an intentional feature designed to provide quick access to items like laptops, chargers, and travel essentials. However, we understand that luggage preferences can vary, and this design may not be ideal for every traveler.
We truly appreciate your honest feedback, as it helps us continue improving our products. If you could share your order details with us at support@dreamtraveller.com, we’d be happy to learn more about your experience and assist you.
Best regards,
DreamTraveller Team