The product is very good and the price exceptional. I used the video software on their website to see what a few of the frames looked like on my face, which was quite helpful. Delivery was on time and... Ver más
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Consulta las opiniones de los clientes
I’ve purchased three pairs of reading glasses over the past few years. The staff are friendly, professional and helpful. Once I dropped my glasses on The road, a car drove over them. When Iwent to th... Ver más
Glasses are super cute, lightweight, my progressive prescription is perfect - better than my pair made at an optometrist office!! Very happy with them and feel even better in supporting sustainable r... Ver más
Absolutely love these guys! Both my husband and I have been Dresden customers for many years and are avid fans of their fab frames, and overall concept. We moved away from Newtown, Dresden's OG home... Ver más
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Información sobre la empresa
Escrito por la empresa
Dresden Vision creates high-quality, sustainably-made, customisable prescription eyewear. Order online today or visit any of our optical shops in Australia, Canada and New Zealand to get yours.
Información de contacto
278 King St, 2042, Newtown, Australia
- +61 2 5300 3003
- hello@dresden.vision
- dresden.vision
Invita a los clientes a opinar
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Ha contestado el 40% de las opiniones negativas
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Great Customer service
I contacted customer service about an issue with a lens I ordered, and Megan was really helpful. She explained everything clearly and helped sort out the problem quickly. I’m very happy with the service and the product. Would definitely order from them again.
Dresden is THE best
Dresden is THE best! Quality basic products, fast and helpful service and good website, easy to navigate. Phone assistance is also right on the money. What more could you want?
Chat support by a real (and knowledgeable) person
The online chat support person was very capable and helped complete my order when I had particular request.

Respuesta de Dresden Vision
I adore Dresden
I adore Dresden. Currently living in Canada so I love that I can get glasses here. I have over 20 pairs clear and 6 sunnies of original shape. At least half are from when there was one off colours. This last order I went with the new red. I have through word of mouth sold at least a hundred pairs. I have also written to the company to hire me to manage and open a location in Edmonton.

Respuesta de Dresden Vision
Always excellent
Always excellent. Helpful staff and seamless ordering.
Love Dresden glasses
Love Dresden glasses! Loved their customer service and ease of ordering online. I called to the store to find out my PD measurement and then just ordered two awesome pairs online and received them fairly quickly. Love how light the glasses are and versatile- i can mix and much as much as I want with my other pairs. How fun!
I have not recieved my glasses
I required a replacement for a broken frame.
I required a replacement for a broken frame , the customer service staff were friendly, granted the request and new frames were delivered by courier to the door in five days. The staffer recommended that I check out YouTube videos on inserting lenses into new frames. I had not thought of this , the process wasn't as easy as it looked in the clip. The frames are quite resilient and took the pressure required to push the lenses into place.
Prescription Reading Glasses
I was able to use your website to make a correct purchase of the glasses I wanted. Following the instructions was easy and resulted in a correct on-line purchase.
Nice glasses, great price, great see
Responsive and helpful customer service, excellent and well priced glasses
First time ordering from Dresden
First time ordering from Dresden, and first time ordering glasses online and it was so easy! The glasses fit well and are so light! I already have my next pair picked out!
I love everything about Dresden Vision!
I love everything about Dresden Vision!
I now have 20 different pairs of Dresden Glasses, and as someone who works on TV, having an affordable way to always be able to accessorize my colourful outfits is perfect!
They are high quality, and the customer service is spectacular. I highly recommend Dresden Vision.
quick and easy ordering
quick and easy ordering. Had the opportunity to go to a store to try them on and get proper fitting.
Online and In-person
Stopped by the store to try them on and ask a few questions but I’d forgotten my prescription on the kitchen counter so then completed online. Both were great experiences.
Love the concept of affordability and GREAT colour selection.
Little story about buying glasses
I bought my first pair of glasses in Melbourne around 2018. I really liked the idea of putting together my own colors. This year my glasses broke in the spring and because I'm from the Czech Republic. I ended up ordering glasses in Canada and my daughter-in-law brought them to me when she flew in with her grandchildren to visit us. The glasses are great!
Ordered and paid for 2 pairs on Nov 11
Ordered and paid for 2 pairs on Nov 11, still yet to receive them with zero correspondence from you until I enquired finally late last week. Was told one of the pairs didn't pass the QC test so had to be remained. So you say. May be true or a convenient excuse. Your communication is horrendous, especially with a client purchase profile like mine. Disappointing.
What a great product and experience.
I’ve always felt the big optometrist chains are rip offs - I got a pair form Dresden last week and couldn’t be happier, great price, great service and being able to change frame and arm colours is fantastic - and the very clever plastic hinge pins are easy to replace. Good Australian made brand and if you can get to a store the staff are so helpful. I would expect their on line customer service is as good.
So happy I found Dresden!
Absolutely thrilled with my Dresden glasses! The staff were amazing, the process was stress-free, and the mix-and-match frames are such a fun idea. Stylish, comfortable, and great value — perfect for anyone looking for a new pair of glasses!
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