The product is very good and the price exceptional. I used the video software on their website to see what a few of the frames looked like on my face, which was quite helpful. Delivery was on time and... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I’ve purchased three pairs of reading glasses over the past few years. The staff are friendly, professional and helpful. Once I dropped my glasses on The road, a car drove over them. When Iwent to th... Ver más
Glasses are super cute, lightweight, my progressive prescription is perfect - better than my pair made at an optometrist office!! Very happy with them and feel even better in supporting sustainable r... Ver más
Absolutely love these guys! Both my husband and I have been Dresden customers for many years and are avid fans of their fab frames, and overall concept. We moved away from Newtown, Dresden's OG home... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Dresden Vision creates high-quality, sustainably-made, customisable prescription eyewear. Order online today or visit any of our optical shops in Australia, Canada and New Zealand to get yours.
Información de contacto
278 King St, 2042, Newtown, Australia
- +61 2 5300 3003
- hello@dresden.vision
- dresden.vision
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 40% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Unfortunately I can't recommend
This was my first time buying glasses online and I probably won't do it again. The glasses don't fit well. They slip down and hurt my ears. Also one of the two pairs I received had a small flaw where the lenses were fitted, which just seems like there is poor quality control. Also, having to pay for the glasses and then claim on my insurance was not as convenient as purchasing from a hicaps provider. The process was still easier than parking and going to a shopping centre in December though. Given I ordered right before christmas, the delivery was a lot faster than I expected.

Respuesta de Dresden Vision
Consistent professional and friendly service
I have dealt with Dresden for six plus years both in NZ and Australia and continue to be impressed by the consistent professional and friendly service provided by all staff.
Nothing is ever too much trouble, if an error it is made, they immediately own it and it is remedied quickly and without fuss. I look forward to doing future business with Dresden. On top of that the product is fabulous and extremely excellent value for money…

Respuesta de Dresden Vision
Always get my glasses from Dresden
Always get my glasses from Dresden - great service, great price and aligns with my ethics.
I love Dresden!
I love Dresden!! I love what they do and the quality of the glasses. The staff are always so helpful and accommodating. I get so many comments on how cool my glasses are. I tell everyone about them and where to find them.

Respuesta de Dresden Vision
Daily multi focal contact lenses
The order arrived very quickly. Great value for money, in comparison with other providers. I will definitely be reordering my contact lenses from Dresden Vision.

Respuesta de Dresden Vision
Absolutely love my Dresden Vision…
Absolutely love my Dresden Vision glasses.
I have been wearing them for years & have several pairs in different colours so depending on my mood I have glasses to match. ❤️❤️❤️

Respuesta de Dresden Vision
Fantastic frames
I love the frames so much - I have many pairs. They are really durable and are not fragile so can get knocked around without worry.

Respuesta de Dresden Vision
I broke my glasses recently and went to…
I broke my glasses recently and went to the Newtown store.The frames were replaced free of charge ( 10 yr warranty) and in under 5 min!!
Very happy and both the girls were polite and very friendly.

Respuesta de Dresden Vision
Very positive from start to finish.
From the booking, seeing the optometrist and then receiving my glasses quicker than expected I found the experience very positive. I was disappointed that there was inly one frame shape but have recently seen you have introduced another shape. Looking forward to a wider variety of colours in that style including aqua and brighter green (if I can be so bold). Also have referred friends who ask me how I can afford so many colours in my frames, silly them forget to use my referral.

Respuesta de Dresden Vision
Absolutely love these guys
Absolutely love these guys! Both my husband and I have been Dresden customers for many years and are avid fans of their fab frames, and overall concept.
We moved away from Newtown, Dresden's OG home several years ago so now we only make online orders but that's as easy and efficient as in store. Customer service is great, easy and straightforward.
I highly recommend Dresden for cool, quirky specs and a wonderful price

Respuesta de Dresden Vision
Easy to place online order (I’m 84)
Easy to place online order (I’m 84)
Brilliant low cost frames.
Great customer service, I spoke to a real human!

Respuesta de Dresden Vision
Really great glasses
Really great glasses, always right prescription, colours are fabulous. The only thing is the lack of shapes. Although a new one is around, I wish there were more. Like rectangle. I have about 12 pairs of the original shape, it's not quite the right shape neither is the new round one but a cross between the original and rectangle would be fabulous. I would buy an extra 12 of that. Cobalt blue bright cobalt that would be fabulous.

Respuesta de Dresden Vision
Fun, funky & great
Easy to deal with, very helpful staff. Great communication. Great glasses, everyone compliments me on them.

Respuesta de Dresden Vision
Always good service
Always good service but wait times getting a little longer - around two weeks now.
I’ve mentioned this before, but would love a couple of more traditional blues in your range, such as a navy or cobalt blue. Most of the blues in your range (other than the sky blue) have a yellow (warm) base, which does not work well with my skin tone (a deep winter, if you know anything about colour for skin tones). A red-based (cool) blue would be much appreciated.
Would also like to have the option to order only lenses, without frames, as I have so many frame colours and really don’t need another every time I update my prescription.

Respuesta de Dresden Vision
Exceptional customer service
Exceptional customer service. As in 20th Century personalized, follow-up, above & beyond, extra bespoke HELP - it is wonderful. This Co. deserves success. Purchased 5 pairs of specs in the past 2 years and always impressed by the service and c are provided.
The glasses always get compliments & I love how light they are. Comfy.
Best wishes.
Great service and so happy with my glasses
It was such a great process for me to have both my eye test and frame order done so efficiently. The frames suit a lot of people. I ended up ordering three pairs of glasses (including polarised sunglasses) and put in an order for multifocals. Thanks for emailing me a copy of the script. The frames are light and look great. Have referred a few friends over to Dresden. So worth it! Definitely coming in again to order more.
Love Dresden
Love Dresden. And now I get two frame types altho I trust this is not the thin edge of the wedge leading to a multitudinal array of choices, which is of course the very reason one does Dresden in the first place...
Nice sunnies at a good price.
Nice sunnies at a good price.
Fast efficient service. Comfortable glasses without spending a fortune. Love the choice of colours.
Excellent service, glasses and affordability.
I love that I have understanding around my vision that is unique. I also love the glasses and affordability. I am very happy with Dresden.
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.







