Second subscription with a Defender 90. As easy as it was before and even better was that it was a brand new vehicle with a choice of colours. Delivery and collection as easy as before and once agai... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Second subscription with a Defender 90. As easy as it was before and even better was that it was a brand new vehicle with a choice of colours. Delivery and collection as easy as before and once agai... Ver más
La empresa ha respondido
I've been with pivotal for years. These folks really look after you! Service is awesome. I don't have any opportunities for downtime and they keep me always provided for with the best machines. My col... Ver más
La empresa ha respondido
Our company have been using Pivotal for subscription vehicles for three years now and we have always found the service exemplary. Personally I have dealt with Ashley Johnson who has been excellent a... Ver más
La empresa ha respondido
Pivotal is a great company! I've been using them for about 2 years, and every person I've come across was very friendly and professional. I had a couple of issues, including a stolen car and a broken... Ver más
La empresa ha respondido
Pivotal is a monthly subscription service that gives you flexible access to the Jaguar and Land Rover ranges. We can take care of everything: insurance, tax, servicing, roadside assistance and more. So you can simply enjoy the drive.
44 Featherstone Street, EC1Y 8RN, London, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Just wanted to leave a 5⭐️ review for Pivotal Vehicle Service! The whole renewal process was handled smoothly and professionally from start to finish.
A special thank you to Ashley, who organised everything so efficiently and made the experience completely stress-free. Really appreciate the excellent service—highly recommend!

Respuesta de Pivotal - Car Subscription
I think I’ve been with Pivotal for about four years, maybe longer pretty much since they opened. My whole journey has been a breeze. I think it’s very reasonably priced. The team are all lovely from start to finish most recently. I have been talking with Chloe in the renewal department and she has helped and supported me through what must be my fifth or six car. She was super helpful, super lovely and very considerate. Would recommend the service and company to everyone. 🫶🏻

Respuesta de Pivotal - Car Subscription
Thomas Priest (member renewal specialist) at Pivotal delivered an absolutely outstanding experience from start to finish.
He organised my vehicle upgrade incredibly swiftly, making what could have been a complicated process feel seamless and stress free.
Thanks to his efficiency and proactive approach, I was able to secure my upgrade before the new increase in the monthly subscription fee, something I really appreciate.
What stood out most was how easy Thomas made everything. He handled each step with clarity and professionalism, keeping me informed and ensuring there were no delays.
On top of that, his kindness and approachable manner made the whole experience genuinely pleasant.
It’s rare to come across someone who combines speed, efficiency, and such a high level of customer care so effortlessly. Thomas is a real credit to the team.

Respuesta de Pivotal - Car Subscription
Excellent product and service... I'm delighted with both.

Respuesta de Pivotal - Car Subscription
Lovely team in every department.
I want to give a special thanks to Erika in eligibility for her impeccable customer service skills and Ashley J who is always ready to answer all my questions.
I’m in my third vehicle and wouldn’t change it for anything.
The vehicles are beautiful and their service is excellent.

Respuesta de Pivotal - Car Subscription
I have been with pivtol lots of many of years lots of Range Rover’s it’s the best thing I’ve done. I got a brand-new car insurance and maintenance the team is fantastic. I feel great as they know me and they give me five star Service. They’re the best out there. I have to recommend them.

Respuesta de Pivotal - Car Subscription
A client of Pivotal for a few years now - the service is brilliant and the team are super helpful. Shoutout to Thomas Priest for all his help!

Respuesta de Pivotal - Car Subscription
Knowledgable team, defined process explained well and flawless delivery collection. Second time using, I am sure there will be a third and more.

Respuesta de Pivotal - Car Subscription
extremely practical and confortable. A friendly service making me feel special as always.

Respuesta de Pivotal - Car Subscription
From the very first interaction right through to the delivery of our vehicle, the service from Pivotal has been nothing short of exceptional. Every detail was handled seamlessly, making the entire process feel effortless and genuinely enjoyable.
A special mention has to go to Tilly, who was absolutely fantastic from start to finish. Her professionalism, communication, and attention to detail were outstanding—nothing was ever too much trouble, and she made us feel completely looked after every step of the way.
The delivery itself was perfect—smooth, well-organised, and exactly as promised. It really reflected the high standards Pivotal clearly pride themselves on.
An all-round first-class experience. I wouldn’t hesitate to recommend Pivotal and Tilly to anyone looking for a truly premium service.

Respuesta de Pivotal - Car Subscription
I’ve just second car from pivotal.
Again, the service was impeccable.
Up there with one of the best companies I’ve ever dealt with. So easy so simple so friendly.
Can’t recommend highly enough⭐️⭐️⭐️⭐️⭐️

Respuesta de Pivotal - Car Subscription

Respuesta de Pivotal - Car Subscription
The Pivotal Support team ( Mason Steel ) are great. Always very supportive with queries. Customer service and responsive is excellent.

Respuesta de Pivotal - Car Subscription
I’ve used Pivotal for over 12 months now and the levels of customer service I’ve experienced from them have been exceptional. Having recently renewed my policy, they are making it very difficult for me to even consider other manufacturers offering. Ashley and Chloe within the renewals team have been superb… the communication, the support, the guidance and most importantly the efficiency and ease of renewing has been a first class, 5 star experience - congratulations Pivotal, the service you offer is absolutely market leading in every way!

Respuesta de Pivotal - Car Subscription
I have used Pivotal for a number of years and had multiple vehicles at the same time.
For me, the quality of service is a benchmark for not just vehicle subscriptions, but for any service industry.
I have found the cost to be very competitive, and when you add the service excellence, this make the Pivotal solution a must-have for any company car program.

Respuesta de Pivotal - Car Subscription
What an amazing company. From the initial email to the delivery driver. The service and the speed.
Was unbelievable.
Special mention to Tilly and Toby.
However everyone I dealt with was 10 out of 10. Highly recommended.⭐️⭐️⭐️⭐️⭐️

Respuesta de Pivotal - Car Subscription
Fantastic service , cannot fault any aspect of, well done all .

Respuesta de Pivotal - Car Subscription
As ever, the hand over of the old and new vehicles was seamless and professionally done. Can't praise the Pivotal team enough. Courteous, knowledgeable and professional.

Respuesta de Pivotal - Car Subscription

Respuesta de Pivotal - Car Subscription
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.